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Customer Ratings & Reviews

Model:
MILANO-BK
SKU:
6180858
Your price for this item is $249.99

Customer reviews

Rating 4.2 out of 5 stars with 629 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers enjoy the Milano Gaming/Office Chair's exceptional comfort and quality. Many appreciate the chair's back support and find its appearance stylish. However, some customers found the assembly process challenging, and others wished for a reclining function.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 629 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable, hard to put together though, pillow is nice as well! I love it

    I would recommend this to a friend
  • Pros mentioned:
    Back support

    Rated 5 out of 5 stars

    Gaming Chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming chair I have ordered by far. I have a really bad back and posture. This definitely helps with the issues.

    I would recommend this to a friend
  • Cons mentioned:
    Assembly, Recline

    Rated 1 out of 5 stars

    Nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair was extremely difficult to put together. It was hard to align the arms of the chair properly to place the screws in. They didn’t provide enough washers in the supply kit. Once I finally struggled to get the chair together the seat cushion is hard as a rock. I’m not sure if it will take a while to be broken in, but I sit on a bed pillow when I’m sitting in the chair. Not the greatest experience!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is so comfortable, extra padding, and wide enough to sit comfortably with criss crossed legs.

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 1 out of 5 stars

    Gaming chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have my order ready and waited for 30 minutes for them to grab my item. Places the order two hours in advance and drove to Best Buy an hour away from my house.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Computer chair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality is a good chair to add to your home office

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not built for comfort!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seat is hard and the head rest bends forward making my neck hurt. Would not recommend for comfort!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ugly, painful, unreliable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deteriorated to an inexcusable level over 2 years. The foam in the arm rests deflated and led to the sharp end of upholstery staples sticking into my elbows. The fasteners that hold the back upright by screwing into the seat broke rendering the whole thing unusable. It's also too flashy and ugly. Just bought it in a rush when there was a big discount

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    DONT BUYYYYY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible and especially for the price I paid almost 300 for this chair and it’s legit a regular chair you could find one better for half the price the chair doesn’t even lean back I don’t understand why it’s 300 dollars

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed, desk is awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up for my kids room with the matching desk for homeschool. Chair refuses to sit level, if it wasn’t red I would see red. Either way he looks cool doing zoom meetings. I should of bought the upgraded one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CHAIR IS VERY COMFORTABLE.LOOKS NICE AND FEEL GREAT WHEN GAMING ON IT.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Doesnt clean, creeky and cheap.

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair looks great and if u constantly sit up straight in it youd likely enjoy it. For the price and quality it wasnt for me

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t recline

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an alright gaming chair, comfortable to an extent. Only problem was that it did not recline nor rock back. Only was able to leave it in the position it came in. So it hurt my back over time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great seat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble, looks nice and comfortable for the price it’s amazing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. It’s very comfortable and worth the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not that great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not well constructed. Had a very difficult time putting the last screw in. It still does not fit all the way. Too difficult to return this, so I opted to just keep it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    What a Differnce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a differnce compared to a normal office chair. Perfect for long nights of gaming

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable,soft and finally I can relax ,play my favorite games.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seat is to stiff, otherwise ok. Looks cool, but not comfortable on rear end . You must be comfortable in order to game for hours. Recommend microfiber cushion for the seat.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    For my gamer son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair. Very comfortable and perfect for my son.

    I would recommend this to a friend