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Customer Ratings & Reviews

Model:
MILANO-BK
SKU:
6180858
Your price for this item is $249.99

Customer reviews

Rating 4.2 out of 5 stars with 629 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers enjoy the Milano Gaming/Office Chair's exceptional comfort and quality. Many appreciate the chair's back support and find its appearance stylish. However, some customers found the assembly process challenging, and others wished for a reclining function.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 629 reviews
  • Rated 1 out of 5 stars

    Pure trash

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More support on the arm rest then the seat the lumbar support sucks isn’t soft and a Keats and pain to adjust the headrest is totally in usable all in all pure garbage I really want a refund I’ll drop the chair off for display or whatever I’m having to pay another 300 on top of the 150 I spent. Will never spend another dollar at Best Buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poopy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best chair but looks cool. Will probably buy another one and give this to a homeless man

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Loved it at first.....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But when I find out it has 195 pound limit I was Devastated because I weigh 250 did not know that it has such a low weight limit other than that it’s easy to put on did it by myself in 15 minutes and it’s comfortable but when I sit on it I’m scared I’m gonna break it but so far is held on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gaming chair overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice gaming chair for the price. Not as comfortable though but will do

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great gaming chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable! Definitely worth the price!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Chair leans back too far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a chair that has a relaxed feeling of leaning back then I’d try this out. If you are looking for a chair to sit you upright at a desk to work on a computer then don’t get this chair. It’s not good for an ergonomic upright position. The chair has the ability to adjust the back but, at its most upright setting, it’s still a noticeable lean back. Even my son wasn’t too thrilled with the lean and he’s a younger gamer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst chair ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After an hour of trying to get the holes to line up and put it together with 2 people I sat in it and withing 30 seconds we were taking it apart to return it you would have to be a jellyfish with no spine to be comfortable in this thing this back rest sits so far back you cant reach the keyboard and it feels li loom e your sitting on a cinder block

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Easy, cheap, uncomfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put together but one of the most uncomfortable chairs I’ve sat it. (75” and 215lbs)

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Low Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good, but quality isn't there. One of the nuts in the chair backrest was stripped when we got it. Not good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Gaming chair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK quality but the chair lean back too far which forced me to sit on the edge of the seat. Wasn't happy and it went back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice but low quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One and a half year it lasted. It has not great quality. After a one and a half year it got broken

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced and uncomfortable.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst products I have ever bought that I regret entirely. A $20 chair would give me less back problems than this ridiculously overpriced excuse of a chair, let alone a gaming chair. Would never buy from this company ever again, after 6 months of using this, it was definitely not worth it at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Comfy, but arrived broken

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this chair, and assembled it. It was missing a screw and would not go up or down.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall good product. Could use a little more cushion but good enough to use it for many hours a day

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is pretty bad. Just pay the extra money for a Secret Lab or Herman Miller

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible quality control. Original seat cushion stitching ripped in the first six months. The replacement cushion sent by Arozzi had holes improperly drilled so I cannot attach the replacement cushion to the base as one of the screws will not go in. Waste of money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m literally sitting on it as I type this review, its very nice, I love the feel, the color, the width, etc. it’s a very nice looking chair. I recommend buying this chair for anyone that wants to give their setup a little more flava! Lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For my kid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves this chair very comfortable wheels are good very nice chair overall

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Oh no

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected it to lean back, but it just stays stiff

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Game chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 3 of them we were very happy and very satisfied we were recommend for anybody one simple chair

    I would recommend this to a friend