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Customer Ratings & Reviews

Model:
MILANO-BK
SKU:
6180858
Your price for this item is $249.99

Customer reviews

Rating 4.2 out of 5 stars with 629 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers enjoy the Milano Gaming/Office Chair's exceptional comfort and quality. Many appreciate the chair's back support and find its appearance stylish. However, some customers found the assembly process challenging, and others wished for a reclining function.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 629 reviews
  • Rated 4 out of 5 stars

    Good chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great chair, just a little squeaky when leaning back

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute waste of money. One of the parts that holds the screw in the arm has ripped out of the char, so the arm no longer stays in place. I am very disappointed, especially since the return period is only a couple of days? Garbage. Don't spend your money on this chair!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy based off of Best Buy’s description

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So online it says in 2 different places that this chair holds up to 231 lbs. Chair was delivered today and it clearly says multiple times on the box that the max weight is 190 lbs. Had to return it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Grandson is enjoying gaming chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my grandson’s birthday and he really likes it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap Chair

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for almost 2 years and not the chair squeaks and the foam in the arm rest and back support has deformed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered to home in three days and 3 before Christmas and is a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas game chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is xmas gift for my gaming son. It's a big chair and comfortable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My experience sux, missing piece, still waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought chair from BB a month ago. Had to contact the manufacturer my self. Still waiting for missing piece. Mia-represented on you site as “open box” not missing piece. Went to local store, rude with terrible support. Bad, Bad, Bad!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively inexpensive, works great as an office chair and gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice chair for gaming was purchased for a gift & they loved it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gaming chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. The instructions are super simple don’t give you detail on how to set it up. And good luck lining up the arm rests for the screw, if you aren’t perfect you will strip them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible quality, the base broke as my wife was sitting on it. leather peels. Seat loses it cushion feeling after a month. Absolutely stay away. Especially at 249.99.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, efficient and easy to use. Will recommend to anyone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Chair quality is really bad.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this chair and the bolts at the bottom are already loose and one bolt area has broken off from the bottom part of the chair so it's in a constant state of leaning back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as sturdy as it sounds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to get new parts for this chair 2 times

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Slick Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair was a gift and well made. Easy to assemble and solid stitching. Great buy for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ìt was easy putting together. One of the wheels have even already broke off. Wasnt fixed because the actually plastic is cracked

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not let you lean back in chair it is very uncomfortable leather on chair sucks and it was a pain to put together if there was an option to put 0 stars I would...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Arozzi milano

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd chair ive got and both chairs left arm rest gives out after a few days, will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    IS THE MOST BAD PRODUCT I SEE IN MY LIFE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BUY 2 DIFERENT SAME PRODUCT , COMING WHIT TOO MUCH DAMAGE THE FOOM IS VERY BAD QUALITY NOT BUY THIS ITEM NEVER YOU TRASH YOU MONEY I RETURN AND BRING BACK SAME ITEM SAME DIFECT

    No, I would not recommend this to a friend