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Customer Ratings & Reviews

Model:
MILANO-BK
SKU:
6180858
Your price for this item is $249.99

Customer reviews

Rating 4.2 out of 5 stars with 629 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers enjoy the Milano Gaming/Office Chair's exceptional comfort and quality. Many appreciate the chair's back support and find its appearance stylish. However, some customers found the assembly process challenging, and others wished for a reclining function.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-629 of 629 reviews
  • Cons mentioned:
    Assembly

    Rated 1 out of 5 stars

    Cheap & Broken

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After finally putting the poorly fitted chair together, realize the vertical alignment cylinder was broken. I have a chair, but at one height. Now I have to go out and replace this part. WASTE OF MONEY AND TIME. Better off buying a less expensive chair, which will probably be better quality and not broken!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap foam do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I though this was a Great chair but its NOT first and foremost they are using the cheapest foam in the arm wrests and the seat after the first two months of me barley resting my arm on the arm rest the foam has flattened and now all I feel are the screws coming up from the bottom of the arm rest. The seat foam too was very firm and hard when I first got it but eventually it also sufferers from permanent deformation and flattening. The lumbar pillow also does not stay in place and constantly slides up your back and has to be readjusted all the time. I would never buy anything Arozzi nor do I recommend trusting this company

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not very durable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great at first but ours broke in less than a year :/

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dexter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 chairs, and 2 tables for my grandsons. My 2nd grandson already received his, and so far he loved it. My oldest grandson hasn't received his yet. Let's see what he has to say when he received his.

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 1 out of 5 stars

    Returned Chair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the store and ordered this chair and did not read the reviews first …. big mistake. Four of us tried to assemble it for two hours and could not do it. The holes on the arms did not line up on one side. I returned the chair after Christmas and two very nice Best Buy employees could not assemble it either. They quickly refunded my purchase. I then went down the street, purchased another brand and put it together in about 20 minutes. Would not recommend.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 2 out of 5 stars

    Good chair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bad reviews were right. If you want this chair to not come part. You will spend a good amount of time putting it together

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    arozzi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years of use and the internal bolts that hold it together started breaking bad product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SO UPSET

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally had the item in my cart to purchase today and it goes from 149.99 to 249.99. So upset.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Arrived Broken

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived with a broken lift. Big bummer as I took the time to assemble it before I noticed. Not the highest quality build, but if it was in working condition I would have kept it. Back to Best Buy tomorrow I guess...

    I would recommend this to a friend