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Customer Ratings & Reviews

Model:
MILANO-BL
SKU:
6251837
Your price for this item is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 128 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the Milano Gaming/Office Chair's comfort, ease of assembly, and back support. Many also praise its quality and stylish appearance. While some find the recline feature limited, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-128 of 128 reviews
  • Rated 1 out of 5 stars

    Still in the return process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the chair, which is not designed well and difficult to put together, one place where a screw should be able ot be screwed in is too small, the screw will not grab. I let them know the issue and their solution was to send me more screws. Now I've taken a picture of the issue and sent it in, but I doubt they will take the return even though I alerted them to the problem after a short time. The design requires at least two people to put it together, as the back and seat are held in place by the arms, with two screws going into the back and two into the seat on both sides. Putting it together alone is impossible, as you'd have to balance everything in place while screwing. Not nearly the chair the Verona is.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Construction is good but it’s not very comfortable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought if as an office chair, it was very uncomfortable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am not sure if I had gotten just the bad egg of the lot but barely a month after use, the rightside of the left armrest's foam has caved in. Months later the left arm completely has disconnected from the main body of the chair and does not go back in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend anyone buying this chair. Originally came broken, was a pain to get a replacement. Don't waste your time. Not sure if the next one will be okay either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Looks cool, feels uncool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this chair for a week until my back couldn't take it anymore. Avoid this chair if you work on front of a computer for long periods of time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cancelled this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had shipping issues. Cancelled this item and ordered diffrent chair

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is not worth it. It will quickly fall apart and get wear and tear. It is still useable but will look older than it is until it completely breaks

    No, I would not recommend this to a friend