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Customer Ratings & Reviews

Your price for this item is $195.99
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The comparable value price is $229.99

Customer reviews

Rating 3.9 out of 5 stars with 450 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers consistently note the Mugello Special Edition Gaming Chair's exceptional comfort and high-quality construction. Many appreciate its relatively easy assembly and the excellent back support it provides, although some experienced issues with the footrest's sturdiness and the chair's padding. A few also mentioned that the instructions could be improved. The chair's appearance and color options also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 450 reviews
  • Rated 5 out of 5 stars

    Great chair!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, everything I want. Only thing I dont like is the lack of support to lean back, it adjust too far back for my delight. I never really lean back anyway though so its cool!

    I would recommend this to a friend
  • Cons mentioned:
    Arm rest stability

    Rated 1 out of 5 stars

    DONT BUY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst chair in the market please DO NOT BUY it stopped working after a year conveniently when the warranty is off, now the back of the chair don’t stay still and keeps reclining with the slightest weight you put on it, total garbage

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GamerChair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best experiences with a delivery. They left it at my door on the day they said and both the product and the box arrived in very good condition. Thanks

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not for comfort. not for gaming. not for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks better than it seems. the huge bottom seat looks like it would have a ton of cushion but its the same as sitting on a wooden bench which is so confusing. this was my first gaming chair and i thought it would be comfier to play games in but its terrible the weird angles it puts you at makes no sense. ive used it for 5 hours and im already planning on taking it bake.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these chairs and one came without wheels. Instead of best buy giving me a set of wheels they wanted the whole chair back. So I did that and got a new one to assemble which had a huge slice in the top of the chair. The other one I have has a slice in the seat of the chair. Do not recommend. These chairs are not worth $250 a piece. I’m currently working with the company to get replacement parts for the chairs.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy, the cushion is extremely hard and feels cheap. It squeaks when you lean back. I will end up eating the cost of this chair and throwing it away.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Arm rest stability

    Rated 1 out of 5 stars

    Terrible chair

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this chair for 4 months and the right arm rest literally just snapped off. When I built the chair, the final product was crooked and everything was wobbly. The foot rest is useless and is can barley keep the weight of my legs up. DONT BUY THIS CHAIR. SAVE THE MONEY AND BUY A SECRETLAB CHAIR>>>>>>>

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knock off, wasn't very comfortable. Cushions felt like a plastic composite. Arm rests incredibaly uncomfortable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overall decent quality, but too short seat height.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a nice chair, but not adjustable UP enough for most standard tables/worktops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Consider other options, looks cool

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair has bad lean, fees like your sitting on a bad car seat with a flimsy not long enough leg rest that wobbles.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Nice chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this chair for work, but it’s good for relaxing thru a game with feet up, or gaming with ur best enemies!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Chair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Comfortable chair! Nice design on it and easy to build too. I highly recommend this chair. The Footrest is really nice too when i'm watching something or playing a more relaxing game!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So-so

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair quality is on the low end. Already returned one with manufacturer to replace, which they handled wonderfully, but still inconvenience when having to return something still new and not even a month old.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair that can recline and has a foot rest. Find it extremely nice to watch shows or movies in

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    gaming chair

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and easy to set up, already having issue

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not to bad for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very comfortable, def cant sit for hour or more

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Brakes easily

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wheels started coming off the base and cracking in the foundation after owning for about 2 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poopychair

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this expensive chair and its booty. Arms fall off after awhile, seat deflats really quickly and wheels lock up. Dont waste money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable sitting for a long period of time. I would recomend to anyone trying to look get this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Below average gaming chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The materials look and feel cheap. It wasn't very comfortable as well. You can get something better for your money tbh.

    No, I would not recommend this to a friend