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Customer Ratings & Reviews

Your price for this item is $195.99
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The comparable value price is $229.99

Customer reviews

Rating 3.9 out of 5 stars with 450 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers consistently note the Mugello Special Edition Gaming Chair's exceptional comfort and high-quality construction. Many appreciate its relatively easy assembly and the excellent back support it provides, although some experienced issues with the footrest's sturdiness and the chair's padding. A few also mentioned that the instructions could be improved. The chair's appearance and color options also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 450 reviews
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Damaged

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in the mail damaged and messed up. seems to be good quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble. My son says it's comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super great quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased like ome yr ago and still working fine

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gaming chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair is falling apart after a week. I’m only 160 pounds

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 wheels broke. Had it less than a month. Store warranty has expired.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this chair and it’s very comfortable! It also very good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chair. Chair works great as an office chair. very comfortable

    I would recommend this to a friend
  • Cons mentioned:
    Arm rest stability

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited for this chair. Even though I read some bad reviews I gave it the benefit of the doubt and still purchased it. After almost 4 months of having it and light usage, the chair is falling apart, it won’t stay upright for the back support and no matter how many times I tighten the arms they become lose again. It’s so disappointing because I really had higher hopes for this product. I would definitely not recommend this to anyone :/

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very uncomfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very uncomfortable. The seat is hard and causes your butt to hurt.I could not sit on it for longer than 10 minutes. Returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not super happy with purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the chair in November and it is now February and it is broken. The hydraulic system in the chair went out completely. It was a good chair up until now. It is too expensive to be breaking like this. Not worth the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    chair broke almosy injuring me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only had the chair just a little over a year and it literally just broke on me almost injuring me

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor padding/Not worth money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this chair for three weeks now, while I was super pumped when it came in, after having it and sitting in it for 3-4 hours I’m better off sitting on my couch. Extremely uncomfortable, no curves in chair, just two flat boards screwed together. What looks like a nice chair on paper, is sadly not the case. I will be returning this tomorrow since I have total tech, on my day off and ordering another brand ASAP.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst purchase ever!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It missing part. I spent 1 hour figuring out what i did wrong and turn out, defected purchase. Missing item. Will return the next day

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice looking chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way it was sent was awful. The box was torn up. After opening the box I found a rip on the side of the chair. It’s very sturdy but Best Buy or whoever’s packing the chairs need to do a better job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came damaged. Not worth the price paid for the item. I should have listened to the reviews.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ryan

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started falling apart almost immediately. For the price there are options that wont break and have such issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horribile STAY AWAY!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk had to return not made correctly just horrible china junk do not buy!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poorly made I wish I did not. The material is cheap but the cost was not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not soft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cushion is thin. It's not soft. Not worth being called an upgrade. Wouldn't recommend. Wish I could return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the legs on this chair cracked and broke after a month

    No, I would not recommend this to a friend