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Customer Ratings & Reviews

Your price for this item is $195.99
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The comparable value price is $229.99

Customer reviews

Rating 3.9 out of 5 stars with 450 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers consistently note the Mugello Special Edition Gaming Chair's exceptional comfort and high-quality construction. Many appreciate its relatively easy assembly and the excellent back support it provides, although some experienced issues with the footrest's sturdiness and the chair's padding. A few also mentioned that the instructions could be improved. The chair's appearance and color options also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-450 of 450 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Highly recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. I got it for him for his birthday. It's super comfy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good chair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love the chair I gave it a 4 cause the wheels needs locks on them other than that good chair

    I would recommend this to a friend
  • Pros mentioned:
    Assembly

    Rated 5 out of 5 stars

    Gamer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loved it. It was very easy to assemble. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Suprised my son!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assembly, rolls great on carpet, good back support, nice leather feel. My 6'2 son love the foot rest! Only suggestion would be a bit more padding in the seat area.

    I would recommend this to a friend
  • Cons mentioned:
    Arm rest stability

    Rated 1 out of 5 stars

    Chair is cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im 190lbs and ive been using this chair for maybe 6 months and the arms already broke. The back support has cracked and theres no replacement parts available.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke already

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I did not buy this chair from Best Buy, I did buy the exact one off Facebook marketplace. Chair was in great condition and looked brand new. Gave it to my son for Christmas and in less than a week it broke by a wheel. The base is made of plastic and apparently will not last long.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I do NOT recommend this product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opened the box to find out that not all parts / pieces are here. I am so tired of being inconvenienced. I do not recommend this product. Work on quality control & ensure you actually provide people the product you sell them. Major failure

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes. The assembly was very easy but too good to be true. When I got to the last part, which was the left arm, I noticed the brackets were not straight which prevented the arm from being mounted. Whats worse is Best Buy expects me to bring the chair, which was delivered into the store for a return. The chair won’t fit into my vehicle and am told there is no other alternative

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap chair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair was cheap and broke after having for 7 months. The hydraulic is broken or something.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not recommended after tow years of use broken in light use

    No, I would not recommend this to a friend