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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 425 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the A10 Gen 2 Wired Gaming Headset for its sound quality and comfort. Some customers have mentioned issues with the microphone, size, connectivity, and volume. However, the headset is considered useful for PS5 and worth the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 425 reviews
  • Rated 3 out of 5 stars

    Decent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a cheaper product. The sound coming out of headphones is a little quiet and the earmuffs are a little small.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Astro A10. We appreciate your honesty about the sound volume and earmuff size. We'll take your comments into consideration for future product improvements.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit and I like the colors easy to use sound is good

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing oroduct wuth the best sound of all time ever and ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are great . love no charging of headset needed!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you love the convenience of the wired connection on the A10 Gen 2! It's a great choice for gamers who prefer a simple and reliable setup.

  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. No problems with it at all! Works great!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your positive experience with the product! We're glad to hear that it's working great for you.

  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Don’t buy these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap product mic went out in a couple days but i suppose you get what you paid for

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the A10 Gen 2 headset. We’re sorry to hear about the mic issue and truly regret the inconvenience caused. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 5 out of 5 stars

    My Son Loves Them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son Loves ❤️ his headphones! Im mad now because he really acts like he cant hear me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset , just sometimes found it echoing in game when it was muted . Not sure if it was because the sound was to loud. Good head set for a starter .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headset expecially for kids and teenagers

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know! The Astro A10 Gen 2 is a great choice for young gamers. We designed it to be durable, comfortable, and deliver clear audio – perfect for those long gaming sessions. We're glad they're enjoying it!

  • Rated 3 out of 5 stars

    Wire cord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but wire is very faulty and wasn’t connecting well with my ps5 controller

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We apologize for the faulty wire on your Astro A10 Gen 2 headset causing connection issues with your PS5 controller. That's definitely frustrating, and we appreciate you letting us know. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 5 out of 5 stars

    Sounds Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to connect. Works great while playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, sound could be better but still great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cord had a short in it mic quality is bad. Audio ain’t bad

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the issues you're experiencing with the Astro A10 Gen 2 headset. It's disappointing to hear about the cord problems and microphone quality. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was alright, good for a temporary. Not really comfortable when you wear it a while

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the A10 Gen 2 Wired Gaming Headset. We're sorry to hear that the comfort wasn't ideal for extended use. We'll continue to work on improving the comfort of our products.

  • Rated 5 out of 5 stars

    Easy listen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the loud sound and volume it has. When i watch movies and play video games.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    wasnt as good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish i had gotten my refund the mic wasnt working. and whenever i connect it to my it'd act like nothing is plugged in when the box says its a pc headphone

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear your wired gaming headset didn't function as expected, with microphone and connectivity issues. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 3 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay, but after some use time it hurts your ears.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your feedback on the Astro Gaming - A10 Gen 2 headset. We understand that comfort is a crucial factor in gaming experiences. Your input will help us refine future designs to ensure optimal user comfort. Thank you for your valuable feedback.

  • Rated 5 out of 5 stars

    Good for the buck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headphones. I would recommend these for beginners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Astro gaming head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service it works great sounds great i love the color

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible mic, Comfortable but not big enough if you have a big head

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your valuable insights on the Astro A10. We sincerely regret that the headset provided you with a subpar microphone experience. We understand your displeasure and apologize for any issues that arise. We're glad that you found the headset comfortable. We truly value your input, therefore we will forward it along to the appropriate team as we strive to improve our products.