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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 425 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the A10 Gen 2 Wired Gaming Headset for its sound quality and comfort. Some customers have mentioned issues with the microphone, size, connectivity, and volume. However, the headset is considered useful for PS5 and worth the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 425 reviews
  • Rated 5 out of 5 stars

    Nice Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are great and quite comfortable, its a good choice for simplicity's sake

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Astro a10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something I purchased for my 7yr old daughter. Its a good headset just don't expect top tier headphones for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you very much,thank for your support and service, God bless all.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Astro, more like ASStro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are cheaply made, and cause problems after small amount of use. Don’t buy if you value quality.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback. We're sorry to hear you've experienced issues with the build quality and performance of the headset after a short period of use. Logitech

  • Rated 5 out of 5 stars

    Great for gifts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift given they loved it and uses it everyday

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Not the greatest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic piece starting getting lose after a few days of use had to return it

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Appreciate the feedback regarding the mic piece coming loose. This isn't the experience we want our customers to have, and we'll look into this. Logitech

  • Rated 5 out of 5 stars

    Gaming all day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kids today are always on the games and headphones are a requirement.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headset bought it for my son. He said every now and then goes in and out so we have to unplug it from the headset and plug back up. Could be a cable issues.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you sharing your feedback on the Astro A10 Gen 2 Wired Gaming Headset. We understand the inconvenience of the intermittent connection issue. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really good……..……………………………………………………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly the quality product I was in the market for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad headset but can get something better for a similar price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Sound but Uncomfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: •It has a nice sound •It prevents a lot of outside noise from being heard while wearing them. •You can flip the microphone up Cons: •Uncomfortable •Does not have bluetooth; you have to use a chord and plug it in to a device. Incompatible with Apple devices. •Overpriced

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset works great and I recommend this headset

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok item waste the money I will like if You can exchanged

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your feedback on the Astro Gaming A10 Gen 2. We're really sorry to hear that you're not happy with the item and feel it was a waste of money. We understand you'd like an exchange, and we apologize for any inconvenience this has caused. Logitech

  • Rated 1 out of 5 stars

    Wired headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry about the star but the quality and the fact it was wired was terrible to me. I should of done my review with unboxing therapy on youtube before buying thats my review on tech guid.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for taking the time to share your product experience with us, even if it was less than ideal. Your feedback is vital, and we'll pass it on to the relevant team.

  • Rated 2 out of 5 stars

    Good at first but there’s a wiring issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re great the first few days then the mic started cutting out, getting ready to return them

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize that you're experiencing microphone issues with your A10 Gen 2 headset after only a few days of use. We understand this is frustrating and are sorry for the inconvenience. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Microphone wiring sucks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 2nd one purchased. Microphone has short in wiring. Best Buy refused a return with the first one. Not happy stuck with a 2nd purchase

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback. Your feedback is important to us, and we'll make sure to share it with the right team. Please reach out to Logi Support, our dedicated team will find a solution.

  • Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 1st week of use the cord wasn't durable

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear your wired gaming headset broke after only a week of use due to cord durability issues. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok. No noise cancellation and they feel a little cheap. They did work fine though. Just the quality is a little low.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize that the Astro A10 Gen 2 didn't meet your expectations in terms of noise cancellation and build quality. Your feedback is valuable to us as we strive to improve our products. We appreciate your honesty and hope you'll consider other Logitech products in the future.

  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dislike because is too small thats for kids not for men

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize that the Astro Gaming A10 Gen 2 Wired headset doesn't fit comfortably. We understand that headphone size is important and appreciate your feedback. We’ll use this information to improve our product offerings in the future.