Customer Ratings & Reviews
- Model:
- 939-002062
- |
- SKU:
- 6497949
Customer reviews
Rating 4.1 out of 5 stars with 412 reviews
(412 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the A10 Gen 2 Wired Gaming Headset's sound quality, comfort, and value for the price. Many appreciate its lightweight design and compatibility with various gaming platforms, leading to an enhanced gaming experience. However, customers are negative about the microphone's performance and the cord's tendency to tangle. Some also mentioned the headset's size as a potential drawback.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Good at first but there’s a wiring issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’re great the first few days then the mic started cutting out, getting ready to return them
This review is from Astro Gaming - A10 Gen 2 Wired Over-the-Ear Gaming Headset for PlayStation 5, PlayStation 4, Windows, MacOS - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize that you're experiencing microphone issues with your A10 Gen 2 headset after only a few days of use. We understand this is frustrating and are sorry for the inconvenience. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 5 out of 5 stars
Awesome headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset works great and I recommend this headset
I would recommend this to a friendRated 1 out of 5 stars
Wired headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry about the star but the quality and the fact it was wired was terrible to me. I should of done my review with unboxing therapy on youtube before buying thats my review on tech guid.
This review is from Astro Gaming - A10 Gen 2 Wired Over-the-Ear Gaming Headset for PlayStation 5, PlayStation 4, Windows, MacOS - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for taking the time to share your product experience with us, even if it was less than ideal. Your feedback is vital, and we'll pass it on to the relevant team.
Rated 1 out of 5 stars
Beware of this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound got distorted after the first use it may just be a bad headset and not the brand but I lost trust in it.
This review is from Astro Gaming - A10 Gen 2 Wired Over-the-Ear Gaming Headset for PlayStation 5, PlayStation 4, Windows, MacOS - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely apologize for the sound distortion you experienced with your Astro Gaming A10 Gen 2 headset after the first use. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 2 out of 5 stars
Headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 1st week of use the cord wasn't durable
This review is from Astro Gaming - A10 Gen 2 Wired Over-the-Ear Gaming Headset for PlayStation 5, PlayStation 4, Windows, MacOS - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear your wired gaming headset broke after only a week of use due to cord durability issues. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 2 out of 5 stars
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are ok. No noise cancellation and they feel a little cheap. They did work fine though. Just the quality is a little low.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize that the Astro A10 Gen 2 didn't meet your expectations in terms of noise cancellation and build quality. Your feedback is valuable to us as we strive to improve our products. We appreciate your honesty and hope you'll consider other Logitech products in the future.
- Cons mentioned:Microphone
Rated 1 out of 5 stars
Microphone wiring sucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is 2nd one purchased. Microphone has short in wiring. Best Buy refused a return with the first one. Not happy stuck with a 2nd purchase
This review is from Astro Gaming - A10 Gen 2 Wired Over-the-Ear Gaming Headset for PlayStation 5, PlayStation 4, Windows, MacOS - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback. Your feedback is important to us, and we'll make sure to share it with the right team. Please reach out to Logi Support, our dedicated team will find a solution.
- Cons mentioned:Size
Rated 1 out of 5 stars
Headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dislike because is too small thats for kids not for men
This review is from Astro Gaming - A10 Gen 2 Wired Over-the-Ear Gaming Headset for PlayStation 5, PlayStation 4, Windows, MacOS - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize that the Astro Gaming A10 Gen 2 Wired headset doesn't fit comfortably. We understand that headphone size is important and appreciate your feedback. We’ll use this information to improve our product offerings in the future.
Rated 1 out of 5 stars
Not worth your $$
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor audio quality compared to my low grade turtle beach headset. Immediately returned.
This review is from Astro Gaming - A10 Gen 2 Wired Over-the-Ear Gaming Headset for PlayStation 5, PlayStation 4, Windows, MacOS - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback on the Astro Gaming A10 Gen 2 Wired headset. We're sorry to hear the audio quality didn’t meet your expectations. We appreciate your insights and will share them to help enhance future product experiences.
- Cons mentioned:Microphone
Rated 1 out of 5 stars
It's a lemon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, the one we got has had issues. The speaker crackles when listening to music and the mouth speaker doesn't work so I can't even speak to my friends online.
This review is from Astro Gaming - A10 Gen 2 Wired Over-the-Ear Gaming Headset for PlayStation 5, PlayStation 4, Windows, MacOS - Black
No, I would not recommend this to a friend Rated 2 out of 5 stars
Meant for PS5
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work for PS4 works great for PS5. Headphone jack fits both but does not work for ps4
This review is from Astro Gaming - A10 Gen 2 Wired Over-the-Ear Gaming Headset for PlayStation 5, PlayStation 4, Windows, MacOS - Black
I would recommend this to a friendBrand response from Logitech
Posted .That sounds quite like an issue! In order to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Count
- Cons mentioned:Microphone
Rated 1 out of 5 stars
Microphone doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microphone doesn’t work The rest is good A need change the merchandise
This review is from Astro Gaming - A10 Gen 2 Wired Over-the-Ear Gaming Headset for PlayStation 5, PlayStation 4, Windows, MacOS - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 1 out of 5 stars
Awful headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful headset , broke Immediatly . go with turtle beach or hyper . Got turtle beach for $25 love it .
This review is from Astro Gaming - A10 Gen 2 Wired Over-the-Ear Gaming Headset for PlayStation 5, PlayStation 4, Windows, MacOS - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're truly sorry to hear that your headset broke immediately. We understand your disappointment and apologize for the inconvenience this has caused. It's good to know you found a headset that you're happy with.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Astros are the best headsets ever. Will buy again
This review is from Astro Gaming - A10 Gen 2 Wired Over-the-Ear Gaming Headset for PlayStation 5, PlayStation 4, Windows, MacOS - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality very good sound. Sosososososososososososos
This review is from Astro Gaming - A10 Gen 2 Wired Over-the-Ear Gaming Headset for PlayStation 5, PlayStation 4, Windows, MacOS - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 1 out of 5 stars
Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good so far,and sounds great . Definitely works well.
This review is from Astro Gaming - A10 Gen 2 Wired Over-the-Ear Gaming Headset for PlayStation 5, PlayStation 4, Windows, MacOS - Black
I would recommend this to a friend Rated 2 out of 5 stars
Too Many Technical Issues
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too Much For 1 Headset That Has Too Much Problems
No, I would not recommend this to a friendRated 2 out of 5 stars
Poor quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 4 months and now doesn’t work. Not happy with the durability.
This review is from Astro Gaming - A10 Gen 2 Wired Over-the-Ear Gaming Headset for PlayStation 5, PlayStation 4, Windows, MacOS - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased brand new, did not work. I had a lot of personal life experiences that prevented me from being able to return within the return window sadly.
This review is from Astro Gaming - A10 Gen 2 Wired Over-the-Ear Gaming Headset for PlayStation 5, PlayStation 4, Windows, MacOS - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the defective Astro A10 Gen 2 headset you received. It's frustrating when a new product doesn't work as expected. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 1 out of 5 stars
Earphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked the sales person if I could try them on and he said no BUT that he had a pair and they were comfortable. Well that turned out to be not true. After 15 minutes you’re done.
This review is from Astro Gaming - A10 Gen 2 Wired Over-the-Ear Gaming Headset for PlayStation 5, PlayStation 4, Windows, MacOS - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it. thanks a lot!









