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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 597 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

82%
would recommend
to a friend

Customers are saying

Customers are positive about the A10 Gen 2 Wired Gaming Headset's sound quality and comfort, especially for long gaming sessions. The price, lightweight feel, functional volume control, and design are also appreciated. However, some customers have noted issues with the fit being a little small, as well as connectivity problems and a desire for more bass response.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 597 reviews
  • Rated 2 out of 5 stars

    Don’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone on the headset sucked no matter how hard I mess with the audio on my Xbox. Would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply Made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t bother with this. Mix broke off after 1 week of use. Extremely flimsy and prone to breakage.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you sharing your experience and are sorry to hear about the issue you encountered with the headset breaking after only a week of use. We understand your disappointment with the build quality. Logitech

  • Rated 1 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so uncomfortable Headset for using, I am not recommended this product

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear you found the headset uncomfortable. We apologize that it did not meet your expectations for comfort. Logitech

  • Rated 4 out of 5 stars

    purchase warranty for sure

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well, the gaming headset has not failed me just sucks my son goes thru them every 3 months

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Weird Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to setup on Xbox Series X. Unfortunately it is not plug and play.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love is new headset he enjoyed using it and this one works very well

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Good entry level gaming headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're in the market for a simple, inexpensive gaming headset, then this is one you'll want to check out. For my desktop PC, I use the A40s which are great. However, for my gaming laptop, doesn't really make sense to use the bulkier A40s so these fit in nicely and are much more portable. Sound wise, these are on par with what you'd expect from any Astro headset. Sound is nice a crisp with a good range of lows/highs that make for a pleasurable gaming experience. The thick earpads make those long gaming sessions easier. Unlike pleather earpads, these cloth ones do get sticky after hours of gaming which is great. They're comfortable for me even after 4-5 hour gaming sessions. They're lightweight so they're easy to tote around and seem to be a bit more "rugged" compared to other headsets. These can bend/flex a bit so there's no worry about breaking them or dropping them and having the explode. The only real con I can think of is a personal one and that's with the fit of these headphones. I have a large noggin so it can be an issue finding a decent fitting headset. The A40s are perfect for my melon however these are a tad on the small size. Even after extending the arms all the way, it's still a tight fit for me to wear these. So, if you have big head, these probably aren't going to work for you. For everyone else though, these should fit just perfectly,

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Great budget headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has the feel of a high end product, which is nice! The unboxing process is very pleasant. It gives the feel of a very premium product. The only thing that wasn't included was a pouch for travel. Keep in mind, this is a wired headset. So you do get an adapter for PC's that have a mic and speaker port to cover your bases. Wearing these feel nice and light. They feel durable as well. The ear foams feel nice to the touch. The cord is nice an long as well. There is a nice touch for having the volume control on the cord as well. The boom mic is very well done. And the lift to mute works well. The only negative I have is that this wired headset's volume level is super low compared to my wireless headset. Not sure why. The ear pads while comfy, is a bit small and does not cover my ears entirely. I have to admit the ambient sound is cut off a bit more than my other headsets I have. The colorway is nice, the hardware seem sturdy and of quality. The mic does pick up the sound of the headset every so often. I guess I need to adjust the mic. Otherwise, people online say the sound is the same with my other headset. Basically, the volume level is too low but if maxed out, the mic pics up that. Otherwise, its a great budget headset.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Management

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible service bought these because the store manager was judgmental leaning over his podium as he tried to belittle me because the store priced the previous item wrong I hope Cooperate sees this

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for any negative experience while purchasing the product. We appreciate you bringing this to our attention, and we value your feedback. We'll communicate this with the relevant team for them to further look in to this.

  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within the first month of use by my 11 year old.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Astro A10 Gen 2 headset. We're very sorry to hear it broke within the first month of use. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 1 out of 5 stars

    Broken microphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset brand new and the microphone came broken off.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We understand you received a brand new Astro Gaming A10 Gen 2 headset with a broken microphone. We apologize for the inconvenience and frustration this damaged product has caused. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was suggested by a best buy emoloyee who was a gamer... The volume is so low and my son has it as loud as it goes. I wiuld rather give it zero stars.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Rated 1 out of 5 stars

    Mic arm became loose after using 3 times max.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic arm has loosened after using a few time under an hour each

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize that you experienced issues with the A10 Gen 2 headset's mic arm becoming loose after only a few uses. We understand this is frustrating and appreciate you bringing this to our attention. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Not really over the ear

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start with the big issue. These are on-ear headphones. The only way you could call these over-ear is if you had really small ears, were very petite, or were a teenager. I really expected them to be a lot larger. That was the main reason I knocked 1 star off. The size comes just to the outside of my ears. I ended up forgetting I had them on because they are so very comfortable. I also love the ability to adjust the volume on the cable when cut scenes get loud all of a sudden. The sound on these headphones is awesome. I was able to use these on both my gaming PC and on my phone. The other really nice things I didn't need an app to use them. There is no reason to have to install an app just because I wanted to listen to the gameplay. To compare these to my previous headphones, these are more comfortable and have caused less ear pain after wearing them for really long periods. I also find that the microphone adjusts a lot better as well. I have struggled in the past to get good mic placement.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash mic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst mic I’ve ever had just bought this two weeks ago and it already broke on me audio doesn’t work microphone doesn’t work waste of $60 I wish I could rate it a zero star

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear that you've had a negative experience with our product We take quality very seriously and we apologize for falling short in this area. We will investigate this further and take steps improve. We request you to contact our Astro support for a better solution.

  • Rated 5 out of 5 stars

    Definitely worth the value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little hiccup with having to adjust the audio settings on the actual xbox but after that they good to go.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic picks up a lot of background noise. It can play a lot of static. And if you use a wired controller the headset will screech in other players ears.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback regarding the Astro A10. We understand that the microphone and audio quality fell short of what you were expecting and we apologize for it. Your feedback is important to us, and we will ensure that it is forwarded to the right folks. If you have any more questions or require assistance, please contact Logitech support team and they'll be sure to help.

  • Rated 1 out of 5 stars

    A-10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A-10 are okay but not meant for gaming no volume button on headphones you would need an amp box for Better volume to hear your enemies

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We truly appreciate your feedback on the A10 headphones. Your feedback is valuable to us as we continuously strive to improve our products for a more immersive gaming experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.

  • Rated 1 out of 5 stars

    Gaming Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had several issues with this product. I has to go back and exchange this headphone for a better unit.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely regret if our product provided you with a inferior experience. We will forward it along to the appropriate team so they can look into it.

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Here comes the boom! Awesome bass Great comfort!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box these look awesome, great styling and look! Comes with a long 3.5 cable with volume controls so you don't have to fumble with the ear muffs trying to find buttons to adjust while you're gaming like on other headsets I've owned. They're easily adjustable even for the bigger head people like myself haha. These rest pressed against your ears, they do not cup your ear like some so not considered "over the ear". The cushion is covered in a soft fabric which was comfortable with a thick foam underneath. Which to me is another plus, I've had other headsets that had a pleather material covering the muffs and over time they deteriorate and peel little pieces of black stuff all over the place. Another difference and plus with these is the fact that you can detach them foam ear muff and the padded band that goes across the top of your head as well in case you wanted to clean them or need to replace them if they get damaged or dirty. There's a boom mic that flips down while you're gaming and picks up great without sounding like your heavy breathing on the mic and does a good job with limiting background noise as well. One of the cooler features is that if you need to mute the mic all you have to do is flip the boom back up for privacy. Battery life is excellent I play for a few hours at a time and never had a problem with them dying in a game session. Great for first person shooters! All in all I'd recommend these to others

    I would recommend this to a friend