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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5630 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 5,630 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Astro a50 headband popping out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How is it possible that you buy these astros a50 and in less than 3 months of use the headband is already damaged. the headband popping out. They sound good but it is very expensive for the quality of it, I do not recommend it to anyone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset on the market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May blow ur ears off. Supperior quality easy install for both console and pc

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price and becomes defective!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was good at first but I’ve had it for about 3 months and it does not last very long. I’m disappointed because I heard a lot about Astro Gaming headsets being the best you can get but I should’ve gotten a SteelSeries or a Razer instead. Very dissatisfied I wish I could return or exchange. :(

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Very good but some design flawsa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headset. Easy to use. Great sound quality. But the headband removable piece will not stay in place. If I adjust my headset in any way it pops out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ones so far I can hear everything very good for warzone and cod

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute trash. Constantly disconnects from xbox series x. Poor quality microphone. Consistanly have to unplugg base from console to get to reconnect. Worst headphones ever.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback. We're sorry to hear about the connectivity and microphone issues you've encountered. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 1 out of 5 stars

    Stay Away From Open-Box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s never clear if open box items are return items or display items. There should be some sort of cleaning process and quality control for open-box items. The one I received was disgusting. It had a lot of hairs on the ear cups. There was scum and oil spots around the headset. Do better BB.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We regret to hear about your unpleasant experience. This is not the experience we want you to have. We'll surely take this feedback and make sure to share it with the right team. Thanks for bringing it to our notice.

  • Rated 1 out of 5 stars

    Save your money! Do not buy this product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product wanting to try something new they worked great until the first 2 week's then the audio wheel didn't worked i couldn't return them, so i had to buy a new headset different brand but they work great and no problems...plus i bought them then theybwent on special 200$ just like that gone never again am i buying turtle beach headset

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unfortunate! In order to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They might look really nice but they are not worth it at all. They disconnect from the base and it’s a pain to get them to work again, also they aren’t that comfortable to wear for more than an hour.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience with the Astro Gaming A50 Gen 4 headset. We're sorry to hear that you've had issues with disconnections and discomfort after wearing them for more than an hour. We understand your frustration and apologize for the inconvenience. Logitech

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Astro A50

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset. You can hear the surrounds sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Design
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best gaming headphones I’ve ever owned!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve wanted some of the Astro a50s for years (literally). I’d always tell myself maybe they aren’t as amazing as every true gamer says. So I waited. And now that I have them, I wish I would have gotten them yrs ago. They really are amazing. I love them sooo much. I play mainly black ops 4, days gone, fallout 76 and red dead redemption 2. So it’s a variety. I consider myself a hardcore gamer since the ps2 days. Tho I am a little busy nowadays. When I set time aside to game, these make all the difference. While playing COD now I can actually hear what direction the other teams players are coming from. Or when they are walking/running near me. If it’s loud shots they are near if the are lower volume shots they are far. These are true surround sound. Not virtual. That’s why these are a prime price. Worth it 100%. The actual speakers in the headphones sound very very good. Not perfect but well balanced. That’s important to me. They are comfortable as well. Tho I don’t play for 8 hours straight. Lol. They look more expensive as far as design. I do walk to the kitchen and never lose connection or drops. The base station is super sturdy and DOES charge the headset. But this also comes with a micro usb on the bottom of the headset if for some reason you like charging the old way. Make sure to set your ps4 to optical out and select Dolby digital as the preferred sound. Packaging is premium and huge. I’d recommend keeping it forever. Super nice. This comes with an optical wire but you will need one more for proper setup. The base station connects directly to you PS4/PS4 pro(I have a PS4 pro). If you are new to the Astro a50s. You want to start here at the top. You will not be disappointed. You get what you pay for. And these are worth every penny. Good luck and enjoy your gaming happiness like myself.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for pc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How to make a return to the store for this ones they were not it for me. I was not able to download the app & when finally was able to install kept crashing my PC horrible experience..

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the unfortunate experience you had with the Astro A50 Gen 4 headset. We understand the frustration of encountering software compatibility issues and performance problems. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 1 out of 5 stars

    Headset has a loud buzz in left earcup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset came defective, apparently there was a batch issue and many headsets were affected and left on shelves. 2 headsets were bought, and both were defective.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the A50 Gen 4 Wireless Gaming Headset. We sincerely apologize for the defective units and the inconvenience this has caused. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Pros mentioned:
    Battery life, Comfort, Connectivity
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best gaining headphones

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best gaming headphones I've used Compared to turtle beach and other brands, I'm very impressed with the overall quality of the Astro's. The wireless range is very good, you can easily walk to another room without losing sound. The sound quality is fantastic, great for all activities from intense gaming, to listening to music on the Xbox Spotify app, or watching a movie. Battery life is great, l've had the headphones for about 2 weeks and with about 1-3 hours of use per day I still haven't had to recharge. The recharge stand is very cool and displays the battery level while playing While the price point for these is higher than other options, they do feel like premium gaming headphones. Great padding for long play sessions, and very lightweight. The setup process takes just plugging the recharge base into the Xbox and you're ready to go. Couldn't recommend these enough to someone looking for premium gaming headphones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    A50

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "The Astro Gaming A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC in Black sets a new standard for premium gaming audio. With its sleek and modern design, this headset not only looks impressive but also delivers unparalleled performance. Whether you're immersed in the latest blockbuster game or coordinating with your team in a high-stakes multiplayer match, the A50's wireless capability ensures freedom of movement without sacrificing audio quality. The precision-tuned drivers provide rich, immersive sound, allowing you to hear every detail with stunning clarity. The convenient compatibility with Xbox One, Xbox Series X|S, and PC makes it a versatile choice for gamers across platforms. Plus, with its long-lasting battery life, you can game for hours without interruption. Comfort is also a priority, with plush ear cushions and a lightweight design that ensures comfort during extended gaming sessions. Elevate your gaming experience to new heights with the Astro Gaming A50 Gen 4 Wireless Gaming Headset - where cutting-edge technology meets uncompromising performance."

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thank you for the review. The Astro A50 is a well- regarded wireless gaming headset that is compatible with the PS5, so you've made a good choice!

  • Rated 1 out of 5 stars

    Turns off

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped charging after 2 years, if you want this product pay for the extended warranty! You have been warned.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback has not gone unnoticed, we will forward it along to the right team. Thanks so much!

  • Rated 1 out of 5 stars

    Cheap plastic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even half a year has gone by and this headset is breaking already

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. In order to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 4 out of 5 stars

    Lengthy Review But Worth The Read

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pros: Awesome Sound. Never get ear fatigue. Mic is Stellar. I can go and do laundry in basement and still here game and team I’m gaming with or go to garage for a Soda and still can hear game and chat. I have the headset for xbox. The Cons: The Headband Middle Piece Pops out Regularly. So I had to taped it to stop that from happening. I don’t have an unusually big head so that was frustrating to have to tape a 300$ headset. You will need a computer to update the firmware which I would have to do when the headset would start acting funky, ie Chat couldn’t be heard, Game sound would fade in and out, Headset would randomly disconnect and reconnect for no reason at all. These issues could be fixed by firmware update or by holding the right ear cup down at the same time holding the Dolby Surround sound button for about 20-30 seconds while the headset reset. That would usually fix the issues but it fails again after only a few hours of play. Charging is easy when the base it goes into wasn’t flashing lights and not connecting. When this happened I would have to unplug it from my console and plug back in then change the selector switch on the base from XBOX to PC just to get the Headset to charge properly. I am ok with a few work arounds but a lot of these may make or break your potential decision to purchase this headset. I have tried Turtle Beach, Steel Series, and a lot of other off brands. I took a star away becasue of all those Cons but I Always come back to the Astro A-50’s. I prioritize comfort over all the other work arounds which is why I continue to chose the Astro A-50 Gaming Headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Logitech got it right

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for wireless gaming headphones that last, sound great, and have great features, Logitech has improved upon its previous iteration and come out with the A50's with base station. The package includes the headphones, base station, optical (fiber) cable, USB-to-microUSB cable and instructions. The headphones come with a 1-year parts warranty DISCLAIMER: I used this product with a PS4. PROS: ----------- * Complete comfort. * Replaceable ear cups with magnetic contacts are a great feature. There's an option to buy leatherette ear cups; however, this may keep in the heat that is created from long-duration gaming. You may want to stick with the ear cups in the box. * Immersive sound. The sound is as good or better than what I've heard on other gaming headphones. Playing Fortnite, you can hear sounds from every direction. * Quick ability to mute the mic - simply rotate the mic in the UP position. Quick and easy which gamers love. * Connection of headset to the base was simple, but you need to read the instructions to get through easily. * Easy charging using magnetic metal contacts. * Easy to see charging status on base * Auto-Standby power mode - if you put them down for a few minutes, they will power off automatically to save your battery. * The headphones won't "overcharge" if you leave them on the base. This smart-charging technology is a great way to extend battery life. CONS: ----------- * Though comfortable, they can get warm after a period of time. * No wall charger, and forced to charge connected to PS4 or PC. The PS4 has to be in standby mode in order to charge while you are not playing. If you want to shut down the PS4 or PC completely, you have no way to charge the headphones. The user would have to unplug the USB cable from the PS4/PC then plug into a wall charger for this to happen which might also be annoying. * The USB cable provided in the package is a bit short (3-ft) so the base can't be put further away from the PS4 itself unless you provide a longer cable (and longer optical cable). OTHER OBSERVATIONS: ----------------------------------- * You should read through all of the instructions before attempting to connect and use. There are many features that you just don't know how to use until you read. * For audio to work, you must use a USB cable and optical cable (provided). With just the optical cable, you can hear but mic won't work. The USB cable will allow mic functions and of course, charging capabilities. CONCLUSION: =================== Setup is easy if you read the instructions but a little cumbersome due to many steps. Once you get connected, the base/headphones work like a champ flawlessly. The battery lasts all day and charges overnight to full capacity for the next day's games. Headphone controls are easy to find and use. 3 things help define a set of gaming headphones - battery life (great), sound (great), and ease of use for controls (great). Logitech really nailed it on each of these points. If you can hit this price point, they are well worth the money. Great job Logitech!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible build quality the headset bent after 2 weeks of usage it started to fit crookedly on my head and completely had a warped shape to it. Never dropped and never used while laying down . On my way to return it right now

    No, I would not recommend this to a friend