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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5630 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 5,630 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Decent headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these for my xbox one x and at first I was estatic about it. Crystal clear gaming, dolby audio and a base station and the headphones cups was super comfortable. Things started to get interesting as time went on. The headset wasn’t charging, not connecting with the xbox. Not expecting it but i took them back and got a refund.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Truly sorry to hear about your troublesome experience with the product. Your feedback is important to us, and we'll make sure to share it with the right team.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    My favorite headset!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would rate them 5 stars if there wasn’t a high pitch ringing in the left ear but they are still worth it to me. Other than that they are the best headset. The sound is amazing. They fit my small head. And don’t give me a headache even with my glasses.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the A50 Wireless Headset. We're sorry to hear about the high-pitched noise in one ear. It's definitely not the typical experience. We value your feedback and strive to provide the best possible gaming experience. Thank you for choosing Astro Gaming. Logitech

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    A50 review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great sound quality with extremely long battery life and plush fit to your ears so almost sounds like you have noise cancelation. Also like the fact your able to switch between a xbox and pc with a flick of a switch

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Astros A50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    incredible sound, perfect for gaming, worth the price 100% battery life is perfect for long gaming sessions

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Quality headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this headset for a while now and it has proven to be as good as other reviews say. Long lasting battery and sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great gaming headset if you have a smaller head

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good gaming headset with a great sound and a clear microphone. Great packaging and very easy to follow setup instructions. Buttons feel great and are easy to use. Pros: Great sound when set up properly Wireless with charging station Microphone side tone Dual console/pc connection for easy swap Ear cushions are very soft for long gaming sessions All of the pieces feel very high quality plastic Cons: Requires $40 hdmi to optical adapter/pass through to get optimal sound and chat mix functionality on PS5 The base connects to console/pc, so it only charges if the system is on or is using an “always on” usb connection Note: this is a personal con, but the headset does not fit perfectly on my above average size head. And as a result it seems like the hinge seems like it is getting additional strain which could lead to premature wear.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your detailed and balanced review of the Astro A50 Gen 4. We appreciate you highlighting the positive aspects, including the sound quality, wireless functionality, microphone, and comfortable ear cushions. We also value your honest feedback regarding the PS5 adapter, charging limitations, and fit for larger heads. This information helps us understand our customers' experiences and informs future product development. Logitech

  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Wprth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and very comfortable. As a female i always hate it when headphones slide down my hair, but these do not. They also don't get caught in my hair or pull stray strands. The sound on these is great, and the range even better. Ive gone upstairs to the kitchen from the basement and had no disconnect issues. Worth the cost hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Best investment. I can hear all directions!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE ABSOLUTE BEST HEADS I'VE EVER WORN. I've gone through a few headphones ( turtle beach, artics pro, and more). These by far stand out the best for quality of sound, and durability. 1.5yr later I decided to by the mod kit that adds an extra umph and it was worth it. The only reason for 4/5 stars is because the base station does not charge on the PS5 while in rest mode because of the amount of amp it requires so I have to leave my PS5 on for a few hours to bring these bad boys back to life after they die. I do wish they had removable batteries so that when one dies, the other can replace it while they charge. I'll most likely buy the next gen if they do come out with 1 for the PS5

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    One of the best Astro Headsets

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was little hesitant on buying another Astro after the last pair of A40 had mic issues but it was directly with the mix-amp. But the A50 work just as good. The only issues is the price point. $300 doesn’t seem worth compared to the SteelSeries wireless headset. Which is half or $100 less. However, it’s still Astro headset so the sound quality is amazing. Even with Dolby Atmos. I had to complains from friends when using the mic and I speak very low. It feel comfortable. Played destiny 2 for 6 hours and felt comfortable. Didn’t feel heavy or needed to put it down for a moment to give my head a break.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    I love these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super lightweight, I went from A40s on a TR pro mixamp to the A50s, Ive definitely noticed that they arent as loud, but the actual quality of the headset is the same if not better. The flip to mute is probably my favorite feature, that and the mobility of wireless. The battery has also yet to die on me, but i dont play for 15 hours at a time!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great quality wireless sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for a wireless headset with solid bass response. In-game sounds come through crisp and clear. Very convenient with easy connectivity. Wish that they would have added another USB port so that XBOX and PC chat could be utilized without having to move the cable. Mic quality is good for a gaming headset. Battery life has been great with my initial usage.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Great headphones but a little pricey

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic gaming headphones. Very high price tag but great quality. They ear pads are very soft and feel like memory foam on your ears. Also love the way the charging base looks. It works with the xbox series x but you have to plug it into your computer via usb in order to be able to adjust and hear the game volume. Great headphones but a little pricey!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset if your willing to pay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the first one since it was defective... would not connect to pc at all. But the second one works great. Pros: Comfortable to wear Fairly easy to setup when it works Great sound Good range Comes with lifetime dolby atmos for headphones Cons: Doesnt sound as good as wired a40s did Mic quality kinda lackluster

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Design

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic headset have had for a little over half a year and working flawlessly. I have more range then I did with the previouse version and the comfort is just amazing as always! The docking station is smaller so that makes for more room on the desk and the subtle change to design is nice giving it a more sleek look. Thank you Bestbuy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Life-like Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST PURCHASE EVER! My fiancé’s favorite headset finally went out so we decided to purchase these as a replacement. The sound quality is out of this world. Literally taking you within the game, this allows the advantage over competitive gaming! Setup was easy and controls are straight forward. Can be paired with Dolby Atmos (on XBOX) when you download the app for the ultimate listening experience! One of the most comfortable headsets we’ve owned with cushioned ear cups. My favorite part is the Bluetooth feature. Love not having to connect the headset to a controller anymore. I also like the fact that the resting/charging deck doesn’t take up much space. It’s nice to not worry about charging between uses and helps keep the gaming area tidy. Very happy with the purchase of these. HIGHLY recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great! but, ……

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some great sounding headphones but, they seem to have connection issues with the Xbox series S. My son says every once in a while they’ll just stop working. Sometimes his online chat will quit working but, he can still here the video game audio. Then sometimes everything will quit working all together. We’ve made sure it was updated and charged but, it still happens every once in a while. Like I said these are great when they’re working. But, given how much these cost? We shouldn’t be having issues like we’re having.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Buy these they work awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Astro headset! Has excellent volume and sound quality. Mixer works awesome for chat and game adjustment. Love the online eq adjustments and the sound connections are excellent and plentiful. Took only seconds to hook up. Headset is comfortable and easy to wear for hours with no pain or irritation. Headset easily charges in the dock.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    LOVE THESE 'PHONES!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgrade from Gen2's into this Gen. Gen2 battery was horrible which resulted in having to essentially have wired headphones. The sound from Gen2 to Gen5 is about equal. Battery life is great! The docking station is amazing plus you have the option to wire charge if you had to, FYI, I haven't had to do that, I get 6 hours EASY out of them with plenty of "juice" to carry me to 10 or more hours. Also, the fact that I had Gen2's from 2010 to 2020 should illustrate how great Astros are. I broke the headband on my Gen2s and Astro repaired for me. In fact, the only reason I bought these was the design flaw of the roller knob which resulted in the inability to modify the volume on the headset. I see the knob is the same here but it feels better made and I got the geek squad plan if need be Independent drivers, exquisite sound quality, 5.1/7.1 surround gives you the edge to hear the pitter patter before it is too late!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Best i've tried - could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound quality, fit great, great battery life. i just wish it had more bass. best headphones i've tried to date and i've tried more than a few. would have been 5 stars if it would have had more bass.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a cool looking headset with outstanding audio and mic quality. Also an extremely comfortable feel on the head. Pricey, but your head and ears will thank you, especially if you wear them for an extended period of time. Also, worth the investment if you want all the above, plus the freedom to move around wirelessly. Great battery life as well.

    I would recommend this to a friend