Customer Ratings & Reviews
- Model:
- BE24EQK
- SKU:
- 6422510
Rating by feature
- Ease of Use
Rating 4.4 out of 5 stars
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the webcam, screen size, and ease of use of this 23.8" FHD IPS monitor. Many appreciate the monitor's reasonable price and the inclusion of HDMI connectivity. While some find the speakers adequate, others note their limitations. Overall, the integrated webcam and clear display are frequently praised.
This summary was generated by AI based on customer reviews.
screen resolution great camera resolution low
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the camera was better, but the screen res, is great, love the screen. Already have a better webcam anyways, so I'll be using that.
I would recommend this to a friend- Pros mentioned:WebcamCons mentioned:Speakers
Youll need to buy better speakers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers are HORRIBLEEE. I don't know how so many people overlooked the speakers. Yes, the screen is great, webcam is okay but the Speakers makes you think youre hard of hearing all of a sudden, I have everything maxed and it's nearly a whisper.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this model. We're sorry to hear about the unfortunate experience you're having with the speakers on this model. Please allow us to make your experience with ASUS a better one. We would recommend that you have this model sent in for servicing so we can have our technicians diagnose the issue and provide a solution.
We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Was a little hesitant...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little hesitant but very happy with my choice. this is a ver user friendly monitor. Does a great job. sound is a bit low so I had to add external speakers, but overall it does what it promise and the price was great.
I would recommend this to a friendASUS monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor works great with my laptop, but the webcam picture quality is not as good as the laptop webcam
I would recommend this to a friendBetter video
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor is great, camera is not up to expectations, poor quality.
No, I would not recommend this to a friendNice for the Price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Tv. We got this while visiting our daughter in Texas. All of her TV's were conflicting and we couldn't watch TV at the same time so we bought this one. It worked great
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was exactly what was advertised we are very happy with the product
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. Lots of settings, just wish the webcam was better quality
I would recommend this to a friendYou won't be disappointed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this monitor because my old monitor broke. I love everything about this monitor. And if I need to purchase a second monitor this will be my go to.
I would recommend this to a friendWebcam monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good but microphone sound is not that great...
I would recommend this to a friendMissing cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the usb upstream cable is missing. Do I have to purchase this item?
I would recommend this to a friendDefinitely worth the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased this for business use and the picture is fantastic, actually thinking about getting another for a personal laptop. Great second monitor for a laptop.
I would recommend this to a friendGreat Monitor!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love It! I bought two of these for one of our offices and then bought a third for another office. It's the perfect size for what we need.
I would recommend this to a friendAsus LCD Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson is very pleased with this monitor, he is able to play his games with sound. And also able to video chat with his Grannie.
I would recommend this to a friendGreat for any device or user!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It can connect to new and legacy devices. Great for any situation. The webcam is pretty bad quality though.
I would recommend this to a friendGREAT MONITOR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT MONITOR, we needed a monitor for virtual visits with doctors and friends. This monitor is just great and the price is right
I would recommend this to a friendGreat display unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my home office, set up with dual screens, this unit is vivid and bright.
I would recommend this to a friendGood second screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a second screen for my PC. Very pleased with it. Camera is a bit lower quality but serves its purpose
I would recommend this to a friendNot a great webcam
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor worked fine. The built-in webcam however does not work easily. I ended up buying a separate external webcam.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear John19,
We're sorry to hear about the issues you're having with getting the webcam on this model to work. Ca you provide us with more details on the issues you're having? We would love to have your issues resolved in a timely manner. We would recommend that you attempt the steps in the FAQ below in details on how to set up this unit. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
[LCD Monitor] How to use BE24EQK / BE24EQSK's built-in Webcam and sound effects: https://www.asus.com/support/FAQ/1042902
User need for camera and monitor in one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.requested by one of my users to get video ability along with larger, better monitor. He seems to be happy so I am happy.
I would recommend this to a friend