Customer Ratings & Reviews
- Model:
- VG248QE
- SKU:
- 8767099
Rating by feature
- Ease of Use
Rating 4.7 out of 5 stars
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 24" LED FHD Monitor's picture quality, refresh rate, and its suitability for gaming. Many also appreciate the monitor's price and vibrant colors, along with its ease of setup and use. However, some users express dissatisfaction with the built-in speakers. A few reports mention issues with the lack of an HDMI cable or the presence of dead pixels, though these seem to be less frequent concerns.
This summary was generated by AI based on customer reviews.
No HDMI support
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You don't get an HDMI output, that was my fault for not reading the specs. If you get an AMD card you need an adapter
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear DragonXVI,
Thank you for taking the time to post your feedback on this model, we truly appreciate it. We are truly sorry to hear that your not pleased with the design of the device and the inconvenience this have caused you. We are truly sorry to hear that you were not aware that this model does not comes with an HDMI output. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send it out to the stores worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect. Rest assure this information will be passed on to our development team.
We truly appreciate your feedback. For further inquiries please feel free to reach out to us at: [email protected] and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products. Have an extraordinary day.
Thank you for choosing ASUS
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
Avoid if possible.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall was a good monitor, but after using it for everyday use for 1 year the screen kept turning off on me after being on for 30 mins. I bought 2 of these and after a week my second monitor started doing the same. Had to buy the same one because of the warranty, but more than likely this one will fail after a year.
No, I would not recommend this to a friendPersistant No Signal Issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Any good features of this monitor are completely overshadowed by persistent issues where the monitor reports No Signal and will refuse to show anything until it is completely unplugged, power and display cord, and plugged back in again. And even this is not a surefire fix. After doing some searching, this issue seems pretty common. Would not recommend.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
We are sorry to hear of the issues that you have been experiencing with the monitor. ASUS ensures all products are manufactured with materials that comply with industry's quality standard and each one undergoes intensive quality control testing and inspections, this is a random problem. We recommend that you do full reset of the monitor to factory default to see if this will resolve the issue.
For further inquiries please feel free to reach out to us at: [email protected] and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS
Best Regards,
Stephanie
ASUS Customer Loyalty US Support
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor was a previously purchased item, resold in the box without the original packaging and taped shut. I should have realized by the condition of the box and the low price it was a resell. When I opened it at home and set it up, I saw why it had been returned. The monitor was subpar in both construction and picture quality. Even at a discount price it's junk.
No, I would not recommend this to a friendBad Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First delivered , using the dvi cabel it provided, the monitor will turn balck for 10 second every couple minutes. Then I bought a disport cable myself and it works. After I use it for only 2 months, the cable broke down and I changed the cable, the result is the same. Bad quality, it made me lose confidence on Bestbuy and may won't buy product on it.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
Thank you for taking the time to share your experience with us. We would like to offer our deepest apologies for the trouble you had with your ASUS product. I recommend resetting your monitor to default settings to try and resolve the issue. If the issue persist I recommend contacting ASUS Customer support for further assistance. For further inquiries please feel free to reach out to us at [email protected] and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS
Best Regards,
Clayon,
ASUS Customer Loyalty US Support
- Pros mentioned:Gaming, Picture quality, Refresh rate
well worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was using a 32" tv for gaming on my pc, and noticed screen lag and just overall screen tearing. I looked up different monitors and chose this one based on price other reviews and just the name Asus, you know its quality. This monitor has a picture that just out of this world.. gaming k/d ratio has increased dramatically in BattleFront.. the best thing about this monitor is the 144hz just cant be beat. and the GamePlus lets you choose between 4 crosshair overlays if you don't like the one in the game... Blu-Ray movies, youtube videos, and graphics in game are uncomparable with this monitor...I plan on buying 2 more to run 3 screen setup..
I would recommend this to a friend Not good but not bad
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it could be better because I can get a 240Hz with 0.5ms for 100$ more
I would recommend this to a friendBrand response from Asus_Answers
Posted .Hello Value Customer,
Thank you very much for leaving your feedback on this model. We are sorry that that our device did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met with our device. We will have your issue related to the relevant department as we work towards improving the display speed. Your happiness is our number one priority.”
For further assistance please feel free to reach out to us by email: [email protected]. Please use a link to this review as reference. Looking forward to your response in the future. Have a wonderful day.
Thank you for choosing ASUS!
For further assistance please feel free to reach out to us by email: [email protected]. Please use a link to this review as reference. Looking forward to your response in the future. Have a wonderful day.
Thank you for choosing ASUS!
Best Regards,
Stephanie M
ASUS Customer Loyalty US Support
- Pros mentioned:Refresh rate
144Hz is a whole new world
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is one of the best I've ever seen. It doesn't have the best color reproduction, so it's not the best for doing things like photo editing or such, but if you want to game, there is nothing better. After changing the setting from 60Hz to 144Hz in Window's settings I literally sat and watched my mouse just move across the screen. It was so beautiful. I then loaded up some games, and running with my GTX 970 had them running at 144 Hz. It is just so wonderful. Don't let anyone tell you that the human eye goes at 60Hz. It is a lie. The difference between 60 and 144 is VERY noticeable. Buy this monitor. You want it. PS: If it isn't in stock check back regularly. I had points I wanted to spend on this monitor. It comes and goes in stock.
I would recommend this to a friend Norelco shaver Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the razor for my husband. When he tried it the first time, he was disturbed that the motor seemed so weak. The shaver did not give him a close shave. He wanted me to return it but there was no packing slip in the box and it was just too cumbersome to return it within the time frame as the first time it was used was Jan 10 .
No, I would not recommend this to a friendCould be good for something but not for graphics
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Build quality seemed ok. As far as color reproduction it absolutely sucks. I've been setting up computer parts for 2 decades and this was completely impossible to setup where the colors were somewhat faithful. If you're not looking at this monitor for work application, it might be good enough.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
I'm truly sorry about the failure of the screen color. We’re normally known for our exceptional products to detail, and we regret that we missed the mark. I will forward your feedback to the product team for future improvements. If you need technical assistance, feel free to reach out to our ASUS Official Support Site. We are here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Collors yellowed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this monitor open box and dosent work at all they have yellow colors
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Mrcoffe,
Thank you for taking the time to post your feedback on this model, we truly appreciate it. We are terribly sorry for the troubles you've had with the device and the inconvenience this may have caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send it out to the stores worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect. We recommend to ask for detail information on what is wrong with the device before purchase and test it before taking it home. We truly appreciate your feedback. For further inquiries please feel free to reach out to us at: [email protected] and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products. Have an extraordinary day.
Thank you for choosing ASUS
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
Ok picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as it looked in store , easy to set up and easy to use
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
We apologize that our service did not satisfy your expectations . Our goal is to provide quality products as well as world-class support across all channels. ASUS is aware of the frustration and disappointment caused when we do not live up to our commitment of reliable products and or services. Can you please explain in details the issues that you are having with your monitor so that we maybe better able to assist you?
If you wish to discuss the matter with us, please feel free to reach out to us at by email: [email protected]. Please use a link to this review as reference. Have a wonderful day.
Thank you for choosing ASUS.
Best Regards,
Stephanie
ASUS Customer Loyalty US Support
- Cons mentioned:Dead pixel
Suck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dead pixels Screen stopped working Terrible monitor
No, I would not recommend this to a friend Did not like this product overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It ran smooth due to the hertz. I did not like the colors and there was some backlight bleed.
No, I would not recommend this to a friendIt works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to take the first one back. The second one worked
No, I would not recommend this to a friendGarbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it in February 2017, white screened today June 15 2017. Inexcusable. Went on youtube thinking it might be a setting or an easy fix. Nope. Monitor's bad. Lucky for me and others ASUS's QA is soooo bad that these are failing within the first year. Won't be buying another one though. FYI when it worked, I loved it.
No, I would not recommend this to a friendDescent monitor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything looked good until after a year of use the display cable port quick working dont even know how that happens bought a new cable thinking that was the issue until i got the new cable and was having the same issues plugged in my old monitor and it worked
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
Certainly, we understand your disappointment with the display cable. All ASUS products undergo intensive quality control, testing, and inspections. We would love to investigate this matter so that we can put your mind at ease. Feel free to reach out to me at [email protected] and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Literally came broke
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I knew never to trust open box but I thought Best Buy was a reputable company but they’re just a money hungry monopoly like everything else
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
Certainly, we understand your disappointment with failure of the unit out of the box. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. I will forward your feedback to the product team for future improvements. If you have any concerns, please visit our ASUS Support Webpage. We are here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Pros mentioned:144hz, Gaming
Great monitor for gaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth money .. 1 ms ,144hz , awesome for fps gaming tried on (battlefield 4 - counter strike go- heroes of the storm ) I7 4790k @4.7 Gtx970 strix 16 ram Works like a charm Note : you need a mid high video card to see the diferente between 60hz and 144hz
I would recommend this to a friend Monitor doesn't work correctly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have purchased and installed two brand new display port cables on this monitor and they keep failing which says the monitor is not functioning properly. I would not recommend this monitor.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this model. We're sorry to hear about the issue you're experiencing. Please allow us to make your experience with ASUS a better one. We would recommend that you reach out to the Geek squad at BestBuy so they can look into this issue or you can have this sent in for servicing so we can have our technicians diagnose the issue and provide a solution. For further assistance please feel free to reach out to us by email: [email protected]. Please use a link to this review as reference. Have an extraordinary day.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support