Customer Ratings & Reviews
- Model:
- VG248QE
- SKU:
- 8767099
Rating by feature
- Ease of Use
Rating 4.7 out of 5 stars
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 24" LED FHD Monitor's picture quality, refresh rate, and its suitability for gaming. Many also appreciate the monitor's price and vibrant colors, along with its ease of setup and use. However, some users express dissatisfaction with the built-in speakers. A few reports mention issues with the lack of an HDMI cable or the presence of dead pixels, though these seem to be less frequent concerns.
This summary was generated by AI based on customer reviews.
Monitor lasted only 2 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this monitor for gaming only and it started to turn off on its own after 2 months then i noticed that there was a messed up broken cable inside the monitor. Please help
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Pigeon,
Thank you for taking the time to post your feedback on this model, we truly appreciate it. Firstly, we would like to extend our sincerest apologies for the Monitor turning off automatically and the inconvenience this have caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send it out to the stores worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect.
We are recommending to have the unit send in for servicing seeing that there is a broken cable inside the monitor. You can fill out the necessary information on our Online Return Merchandise Authorization (RMA) Form or you can contact us directly to have the RMA created for you. We truly appreciate your feedback. For further inquiries please feel free to reach out to us at: [email protected] and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
[Online RMA Form] https://cms-am.asus.com/ecp/Rma.html?_ga=1.211669653.1476948690.1429692601
[ASUS Contact Information] https://www.asus.com/us/support/callus