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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 563 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 563 reviews
  • Rated 5 out of 5 stars

    External CD Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Connects just fine. Good quality! Great design,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price they had it in stock and the setup was easy. Most laptops don’t include a CD player so this was a good option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Optical drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new PC didn't come with a optical drive and I have many old games and programs on disc so picked this one up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD/PC Drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because my PC computer does not come with a CD drive and overall it works perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels super cheap but works as it should. Bought it to play old sims games on a gaming computer that didn’t have a CD-ROM.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit fussy to set up. You really need a dedicated DVD player program for it to work properly, AND you need to make very sure the DVD is set properly in the seat. It's easy for it to be slightly out of alignment, in which case it won't work.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear DisplayNameTotallyRealPer,


      We definitely understand the impression this may have created and we hope this will not be a long term lasting impression as you have chosen ASUS as a trusted brand for excellence. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. We do value our customers and take negative customer service experience very seriously. We definitely understand and we value your feedback and concerns as this will aid in any improvements that need to be made.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2107008888-0002) for us to better assist you.


      Thank you for choosing ASUS.
      Best Regards,
      Ramon
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected. Happy with purchase. Was delivered on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DVD Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad got it to work. Reads DVDs. Even European DVDs, which is handy as Samsung doesn't. Need to read up on such an item before purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition if you have some old CD’S or DVD You need to play. I bought it because my all in one computer doesn’t have this unit..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External DVD/CD drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did exactly what I needed it to do since majority of newer laptops do not have a CD/DVD drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of new laptops don't have the cd feature anyone and this is a great alternative if you still need to use a cd player.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    CD Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as advertised. I would recommend this product

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear dave,

      We really appreciate your feedback on this model. Please contact our support for assistance if you experience any issues, you can find our contact details below. We do value our customers and take negative customer service experience very seriously. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N200100750-0012" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support

      https://www.asus.com/us/support/callus Asus

  • Rated 5 out of 5 stars

    nice optical drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this optional drive makes a great substitute for the absence of optical drives in newer computers and works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simplicity that count

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with this one if you are looking for simple DVD/CD drive. Only complaint is that no usb3.0

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with my new laptop do I could play games and also record my music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, cant think of a better product for my nerds to watch DVDs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Plays disks, writes and read and connects via usb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ???

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded great. Streamline and quiet operation. Works on desktop as well as the lappys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for laptops w/o cd/DVD capabilities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Definitely makes up for our new laptop not having a CD/DVD drive. My husband is very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Apple computers no longer having a disk player, this was definitely a must since we still buy cds!!

    I would recommend this to a friend