Customer Ratings & Reviews
- Model:
- SDRW-08D2S-U
- SKU:
- 10115347
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
External dvd/cd drive
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t play dvds like the review lead me to believe. Very disappointed in the product.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Iphone12,
I'm sorry to hear that you are having issues with DVD playback on your unit. That certainly sounds like a frustrating situation. This device supports DVD playback, if you haven't already please make sure to follow the link below and update to the most recent drivers. If that does not resolve the issue or if you have any general or technical questions, please email me at [email protected] and include case #N2012043158 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Drivers: https://www.asus.com/us/Optical-Drives-Storage/SDRW08D2SU/HelpDesk_Download/
SWA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.CAN'T GET IT TO PLAY DVDS. DIDNT EVEN TRY TO BURN ANYTHING.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear SWAJ,
I'm sorry to hear that you were unable to play a DVD. Are you getting an error code? Have you tried to use a different USB port or Notebook/Desktop? I'm happy to assist you, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Asus
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Also returned this because it was not what I needed.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Certainly, we understand your disappointment with the optical disk drive. If you have any concerns about another model, feel free to send us a tweet or direct message to our Official ASUS North America Support Twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link
to this post for reference.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Didn't work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product didn't work. Companys IT spent half day trying.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
Thank you taking the time to post your feedback on this model, we appreciate it. We would like to offer our deepest apologies for the trouble you had with your ASUS external optical drive. We certainly understand your disappointment with the external optical drive and the inconvenience this may have caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we release it worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect. Rest assure the information provided will be noted and we will do some investigations regarding to this issue to ensure there is no recurrence of the issue. We are recommending to have the unit sent in for servicing. We certainly value your feedback. For further assistance please feel free to reach out to us by email: [email protected]. Please use a link to this review as reference. We’re here to help you and all others with these issues,Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products. Have an extraordinary day.
Thank you for choosing ASUS
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
Read123
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product and with the right price. Very easily to use
I would recommend this to a friendDefaults to DVDs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device was easy to set up and use. However, make sure you've got it configured to burn CDs if that's what you're trying to make, as it defaults to DVDs.
I would recommend this to a friendExternal DVD Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was exactly what I was looking for. The computer I was transferring my data to did not have a way to load some programs I still use. With this external DVD it solved all my problems.
I would recommend this to a friendDVD player
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Forgot PCs don't use disc drives anymore perfect for downloading movies on a PC.
I would recommend this to a frienddvd player
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Had to download a program to watch a movie. Ended up loading 2 when the first one didn't play the movie
I would recommend this to a friendReview
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, and easy to use. Very light. and convenient
I would recommend this to a friendReliable Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly for playing discs on my laptop when I'm travelling
I would recommend this to a friendI enjoy list to my CD Music now when i am on the c
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The DVD Enternal uba 2.0 DVD- Write Drive work good on my computer Easy to install it
I would recommend this to a friendPortable CD/DVD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useful addition to laptops without an internal cd/dvd. Worked right out of box with supplied cable.
I would recommend this to a friendASUS - 24x Write/16x Rewrite/24x Read CD - 8x Writ
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performed how I expected it to. Just what I needed.
I would recommend this to a friendgood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.perfect, does exactly what I need it to do. Great price.
I would recommend this to a friendNOT AS PICTURED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't even plugged this in yet. I'm not worried about that. What I AM fuming about is that I bought this almost specifically because it was an ASUS with A STAND! I plan on leaving this on my desktop full-time, and the stand was a very attractive option. So, imagine my irritation when I open the package and there is no stand. According to the instruction sheet, the stand comes with one model (that's EXACTLY the same otherwise) and the other doesn't. Also, powering the unit requires 2 free USB ports. FYI: NO STAND!! I am almost thinking about returning it, but we'll see.
I would recommend this to a friendGreat buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good cd writer and burner I’ve used it to easily burn over 20+ cds
I would recommend this to a friendgood price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works well burns at slower speed which I was looking for and plug and play with Windows XP
I would recommend this to a friendMr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. N÷eeds better instructions. Overall its pretty effective
I would recommend this to a friendExternal CD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but had to get an adapter to fit my Mac
I would recommend this to a friend