Customer Ratings & Reviews
- Model:
- SDRW-08D2S-U
- |
- SKU:
- 5109841
Customer reviews
Rating 4.6 out of 5 stars with 569 reviews
(569 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the External USB Double-Layer 8x DVD+RW/24x CD-RW Drive for its ease of use, good performance, and reasonable price. Many appreciate its convenient size, fast read speed, and broad compatibility, highlighting the simple USB connectivity. While a few users noted occasional noise, the majority experience is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
DVD yay i can upload my pix now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works yay. So happy i can still use my DVD 's agent guidec me as to what to buy. The one i purchased before would not work witj my computer . So thankful.
I would recommend this to a friendRated 5 out of 5 stars
Excellent product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a portable cd rom to use with my laptop and found this at Best Buy. Hands down, best investment! Includes complimentary software to use, and it reads/writes flawlessly!
I would recommend this to a friendRated 4 out of 5 stars
Works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my Asus laptop works fine and its small
No, I would not recommend this to a friendRated 4 out of 5 stars
Short usb cord
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this knowing it was inexpensive so I wasn't expecting much. The only complaint I would have is the usb cord is very short , fortunately I have a box "O" cords and found a longer cord.
I would recommend this to a friendRated 4 out of 5 stars
Portable but with a compromise
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but the fact that it requires 2 USB ports defeats its portability. It's especially annoying when my laptop has zero USB A ports so I need two dongles to get this to work. Reading of discs is pretty quiet, so that's nice.
I would recommend this to a friendRated 5 out of 5 stars
Burning cds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son wanted it for his computer to burn cds a thing of the past but he enjoys it and it works well
I would recommend this to a friendRated 5 out of 5 stars
So glad I shopped when I did
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A super deal picked up during Black Friday, already made a dvd disk and are very happy with this player.
I would recommend this to a friendRated 2 out of 5 stars
SYSTEM FILE CORRUPTED
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, the PC OS I wanted to use the device on is running Windows 11. The entire device felt like it would fall apart if handled too rough. Very flimsy. Loading and unloading DVD takes a very soft touch otherwise you can damage the device very easily while loading and unloading disks. Next was the cable used to attach it to the PC. Extremely short about 12 inches. Connected it to my desktop while my PC was on. System recognized it right away. Went to update drivers but according to the windows OS the best drivers were already loaded. Loaded a game with DVD's. Loaded ok. After that it went downhill. The problem started when the game that was just installed needed to have the PC restarted to complete the installation. If you leave the DVD drive on and attached to the PC during the restart process, it will corrupt the system file and will require a system restore. Luckily, I had just a system restore point before installing the DVD drive. DO NOT LEAVE ATTACHED TO THE PC WHEN STARTING OR RESTARTING YOUR PC. Otherwise, the disk drive works great for reading disks. Haven't tried to burn any CDs yet. Still within the 15 day return window. Kinda up in the air about returning it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear mrhandyman,
We sincerely apologize for the software issues you have been experiencing with this DVD drive. We can assure you that this is not the norm and is not the kind of quality to expect from ASUS products. We recommend ensuring that you're using the latest drivers with this product, if you still continue to experience issues that we recommend to return it for a replacement/refund to Best Buy. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2302025643-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Reliable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the intended use. Two USB plugs isn’t the most aesthetically pleasing.
I would recommend this to a friendRated 5 out of 5 stars
Excellent for newer gaming computers!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most of the games I play on my new computer are all digital downloads. I needed to restore data from old CD archives and picked this up. It works perfectly for what I need it for.
I would recommend this to a friendRated 3 out of 5 stars
Backup device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it yet. This will b e a backup device.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear 21stCenturySenior,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N200100750-0015) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Good drive bad customer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a bit slow but I could have done better if I knew what I was doing. So the product does what it needs to do as advertised.
I would recommend this to a friendRated 4 out of 5 stars
Works fine for burning CDs
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok unit, wish it was USB C though. Uses two micro USB cables and a type A. Quality of plastic is cheap, but fine.
I would recommend this to a friendRated 5 out of 5 stars
Great addition
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves it easy to hook up to computer and helps her play games on computer
I would recommend this to a friendRated 5 out of 5 stars
ASUS External DVD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to work with and very useful to read D.VD's and CD's. Software Installation is not needed, just plug and play
I would recommend this to a friendRated 5 out of 5 stars
cd& dvd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a device to read dvd’s for my laptops which do not have dvd players
I would recommend this to a friendRated 5 out of 5 stars
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called Best buy before purchasing to ensure it was Mac compatible and was not expensive. It works well.
I would recommend this to a friendRated 5 out of 5 stars
Works fine and does what I need.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a new laptop that did not have a DVD-CD drive and I needed it to load several programs that I use daily. It works great and has a good speed for downloading. I have not used it yet for Write / Rewrite.
I would recommend this to a friendRated 5 out of 5 stars
Good purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reads disc effectively for my wifes computer that does not have its own disc reader attached.
I would recommend this to a friendRated 4 out of 5 stars
Basic External Drive
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say. This basic external drive got the job done. It plays DVD’s and old CD-ROM’s. Though, the build quality is a bit lower than what I had expected at this price point. The tray, when ejected, feels a bit fragile.
I would recommend this to a friend



