Customer Ratings & Reviews
- Model:
- SDRW-08D2S-U
- SKU:
- 5109841
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the ease of use and performance of this external USB DVD/CD drive, noting its plug-and-play functionality and reliable operation. Many appreciate its compact size and affordable price, finding it compatible with various computers and operating systems. While some users mentioned minor software-related issues, the overall experience is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Excellent choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit works well. The installation was easy and simple.My wife uses it daily.
I would recommend this to a friendEasy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this for my newer Dell computer to view dvd movies. Plug and play.
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing it dose what it need to the only thing I don’t like is it needs two USB ports other then that love it
I would recommend this to a friendGreat for someone who is not tech savvy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed something simple to use and inexpensive but of high quality. This product has met all my expectations.
I would recommend this to a friendASUS CD/DVD burner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic dvd burner. Price is good and quality too.
I would recommend this to a friendEasy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and Play easy to use. Plug in USB placed Music CD in and it Ripped the CD very fast.
I would recommend this to a friendGood one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great product, more than what I expected…..
I would recommend this to a friendGreat External CD Drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loaded up easily to my laptop. I haven't had any issues with the device playing or transferring and CD/DVD I've used with it.
I would recommend this to a friendCD player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price they had it in stock and the setup was easy. Most laptops don’t include a CD player so this was a good option.
I would recommend this to a friendGreat purchase!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my Asus laptop! Fast shipping! I love the ease and convenience of shopping online at Best Buy. No hassle. No problems!
I would recommend this to a friendGreat addition to my Dell AIO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This drive is allowing me to make copies of my photo files to share with family members in Virginia, Alaska and Missouri.
I would recommend this to a friendExternal CD Drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Connects just fine. Good quality! Great design,
I would recommend this to a friendWorked great,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a DVD player. I ask the salesman to help me find one. This is what he sold me . I can’t play dvd’s on it but I’ll keep it and I’m ok with it.
I would recommend this to a friendOptical drive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new PC didn't come with a optical drive and I have many old games and programs on disc so picked this one up.
I would recommend this to a friendWorks great !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels super cheap but works as it should. Bought it to play old sims games on a gaming computer that didn’t have a CD-ROM.
I would recommend this to a friendMeh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a bit fussy to set up. You really need a dedicated DVD player program for it to work properly, AND you need to make very sure the DVD is set properly in the seat. It's easy for it to be slightly out of alignment, in which case it won't work.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear DisplayNameTotallyRealPer,
We definitely understand the impression this may have created and we hope this will not be a long term lasting impression as you have chosen ASUS as a trusted brand for excellence. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. We do value our customers and take negative customer service experience very seriously. We definitely understand and we value your feedback and concerns as this will aid in any improvements that need to be made.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2107008888-0002) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
DVD/PC Drive
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this because my PC computer does not come with a CD drive and overall it works perfect.
I would recommend this to a friendGood Choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as expected. Happy with purchase. Was delivered on time.
I would recommend this to a friendDVD Player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad got it to work. Reads DVDs. Even European DVDs, which is handy as Samsung doesn't. Need to read up on such an item before purchase.
I would recommend this to a friend- Pros mentioned:Performance
CD Drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performs as advertised. I would recommend this product
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear dave,
We really appreciate your feedback on this model. Please contact our support for assistance if you experience any issues, you can find our contact details below. We do value our customers and take negative customer service experience very seriously. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N200100750-0012" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
https://www.asus.com/us/support/callus