Customer Ratings & Reviews
- Model:
- SDRW-08D2S-U
- SKU:
- 5109841
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the ease of use and performance of this external USB DVD/CD drive, noting its plug-and-play functionality and reliable operation. Many appreciate its compact size and affordable price, finding it compatible with various computers and operating systems. While some users mentioned minor software-related issues, the overall experience is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Still trying to get it to work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work okay. Cannot get it to work with my laptop.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Carolyn H,
We're sorry to hear that the Optical Drive isn't working with your laptop and the inconvenience this has caused you. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N200100750-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043487/
Plug and play cd dvd reader/player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and works well. What else is there to say?
I would recommend this to a friendReview for a device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for me I don't know what else to say bla bla bla
I would recommend this to a friendNeeded it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase and great picture quality ! Well worth
I would recommend this to a friendGood product for the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Low cost, works fine, I'm happy; however, it does require two USB ports.
I would recommend this to a friendGreat External DVD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to primary store pictures - works great.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it had better instructions on how to use it.
I would recommend this to a friendAsus
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced an old, slow with this unit no problems
I would recommend this to a friendExternal CD Drive
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, but i didnt need it since i dont use CD anymore.
I would recommend this to a friendSolid for the money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the fastest out there, but gets the job done just fine!
I would recommend this to a friendASUS Cd read write
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low cost and efficiently loads cd software quickly.
I would recommend this to a friendSpeedy Reader/Writer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Speedy Reader/Writer. The USB cable does not reach desk top !
I would recommend this to a friendexcellent drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have tested the drive for several weeks and is excellent.
I would recommend this to a friendWorking great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need to use CD's or DVD'S the Asus is a good choice
I would recommend this to a friendAwesome for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality. Would definitely recommend to a friend
I would recommend this to a friendWorth the investment.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it's supposed to do.Just feels fragile.
I would recommend this to a friendminimal optical capability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.won't write from music files on comp to a dvdrw. Maybe my fault for buying it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AnnS ,
We regret to learn that you are experiencing issues. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ below. If all steps have been completed, please reach out to us by email at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2312003966-0001).
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1043487/
- Pros mentioned:Ease of use
Works Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The CD Drive works great! It was easy to use too, well worth the price
I would recommend this to a friend - Pros mentioned:Price
Great product!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the value. Works well with our laptops.
I would recommend this to a friend