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Customer Ratings & Reviews

Your price for this item is $949.99

Customer reviews

Rating 4.5 out of 5 stars with 160 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the FX505DD gaming laptop's performance, build quality, and SSD speed. Many appreciate the keyboard and find the price to be excellent value. However, some users note that battery life could be improved, and a few mention the laptop's weight as a potential drawback. The storage capacity is also cited by some as needing to be larger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 160 reviews
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a great computer since far. My son loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is really good for gaming and under budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the best laptop for the price I paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I give 4 stars because I am still acquainting myse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars because I'm still acquainting myself with the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 yr old grandson loves this computer for gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming computer for beginners!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great laptop with exceptional battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very efficient!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    State of the art... Cool!!! Great value for the money!!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Lasted just over a year. Never performed well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop never performed well. Was slow and would often freeze. Battery life was terrible. And worst of all it completely stopped working just over a year after purchase. Of course right after the warranty is up. Almost like they desing it to fail right after the warranty ends. Pretty discouraging to buy a $600+ laptop to laptop just over a year. Won't be buying Asus again i would stay away.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great, does get loud when using for more then a hour or so and the battery does not LAST LONG at all when using for gaming or zoom meetings.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lasted 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a year, screen is glitching. A laptop should last longer than a year. Otherwise decent entry level gaming laptop

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    A darn good choice for anyone looking bang for the

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FIRST OF ALL THE REFRESH RATE OF THE SCREEN IS 60Hz NOT THE 120 MANY SAY IN THE ANSWERS FOR THE QUESTIONS. I was able to get one at 500 bucks during a sale and it is worth every penny. It is a good budget option for gamer's who are trying to start and need a laptop. The battery life is not the greatest but is good enough for my use in college. The keyboard doesnt make a clicky sound and does feel pretty solid. While most of the chassis of the laptop is made out of plastic it feels darn solid. The speaker can get loud and wont distort audio. Apart from that the software that comes included with the laptop is a good choice for everyone to take full use of the laptops customization in both sound and screen. The only cons I see from anyone looking to buy it is that you have to get the mentality of knowing you will be married to the outlet if you are planning all day use, and to make it more unpleasant the power brick and the laptop combined weigh around 6 pounds, so if you are the type to not handle large amounts of weight in your back don't get this laptop. The other thing is that I really thought I would be getting a 120hz refresh rate display after looking at the question but like the first line in all caps says that ain't true so watch out for that. If the 60hz and poor battery life don't bother you I recommend this hard, and if you do get it I would suggest upgrading the RAM and storage to improve the speed for your laptop and the amount of documents and games it can handle, preferably an ssd

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Hardware Not Even 6 Months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this laptop for 3 months so far, and I'm getting increasingly frequent crash pages about "Faulty Hardware" "Corrupted Pages" and "A Thread in the Device Driver". I'm stuck with this thing until December, and I'm thoroughly unhappy with my first gaming laptop. On the bright side, when it's not crashing once a day, it is some pretty solid hardware.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Kellie,

      Thank you for sharing experience with this model, we truly appreciate it. We would like to extend our sincerest apologies for the device crashing and the inconvenience this may have caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send it out to the stores worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect. Rest assure this information will be passed on to our development team.

      We are recommending to back up the device and complete a system refresh on the device. Please follow the steps provided.
      1. Turn the unit off then press and hold the F9 key.
      2. Press the power button to turn the unit back on(keep F9 held down).
      3. Once the menu comes up, let go of F9 and select "Troubleshoot”.
      4. Select Reset this PC.
      5. Select keep my files.
      For further inquiries please feel free to reach out to us at: [email protected] and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS

      Best Regards,
      Lamoya
      ASUS Customer Loyalty US Support

      [System Refresh Steps] https://www.asus.com/support/FAQ/1013063 Asus

  • Rated 2 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average laptop with decent performance in everyday tasks and average performance in games. The shell of this laptop is made of plastic that retains every single touch of your hand.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Valued Customer,

      We appreciate you sharing your feedback on this model. We are pleased to know that this device has been performing and fulfilling the purpose you intended for it. We will make a note of this review and have it passed on to our team. For further assistance please feel free to reach out to us by email: [email protected]. Please use a link to this review as reference. Have an extraordinary day.

      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    First one was defect replacement wasnt better

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Froze during a roblox game for my daughter, returned for a replacement and new one freezes constantly. Waited an hour on the phone with best buy to be told that i needed to have ASUS troubleshoot. Only to be hung up on before I even spoke with anyone. Would not recommend. Its a gaming laptop that you cant even play routine games on. My daughter is young and doesn’t play very long 1-2 hours max. A gaming laptop should be able to play games on it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad fixed it twice and it still stinks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son for Christmas and it’s been nothing but trouble. I’ve sent it to geek squad twice to fix it and again it’s showing the same problems. I’m reluctant to get another one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad quality laptop. Screen glitches and it's very slow compared to others with same specs. Garbage Best buy product would return it if I can.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Mark,

      Thank you for posting your feedback on this model, we truly appreciate it. We are truly sorry that your not pleased with the quality of the device, the screen glitches and that the unit is very slow. We understand your disappointment with the device and the inconvenience this may have caused. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send it out to the stores worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send it out to the stores worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect.

      We are recommending to back up the device and complete a system refresh on the device, please follow the steps provided to complete the system refresh.
      1. Turn the unit off then press and hold the F9 key.
      2. Press the power button to turn the unit back on(keep F9 held down).
      3. Once the menu comes up, let go of F9 and select "Troubleshoot”.
      4. Select Reset this PC.
      5. Select keep my files.

      Once the system refresh is completed please reinstall the graphic card driver. Please select the link provided. We truly appreciate your feedback. For further inquiries please feel free to reach out to us at: [email protected] and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS

      Best Regards,
      Lamoya
      ASUS Customer Loyalty US Support

      [System Refresh Steps] https://www.asus.com/support/FAQ/1013063
      [Graphic Card Driver] https://dlcdnets.asus.com/pub/ASUS/GamingNB/DriverforWin10/VGA/VGA_B_NVIDIA_DCH_W10_64_V2521141971.zip?_ga=2.194902893.1596870326.1571682273-91140355.1570645068 Asus

  • Rated 1 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for this is a very low end gaming laptop and the trackpad on this laptop is terrible and makes using the laptop very difficult

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Buyer,

      I'm sorry to hear you are having touchpad issues with your laptop. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. Please update your BIOS and touchpad driver to the most recent versions I have linked below. Also ensure that you have installed all necessary Windows updates. That should increase stability of your touchpad response. Are you having any other issues with your machine that would reflect a 1-Star review? If you have any general or technical questions, please email me at [email protected] and include a link to this review for reference. I'd be happy to help you troubleshoot any additional issues you may be having.

      Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support

      BIOS Version 308: https://www.asus.com/us/Laptops/ASUS-TUF-Gaming-FX505DD-DT-DU/HelpDesk_Download/
      Touchpad Driver Version V11.0.0.27: https://www.asus.com/us/Laptops/ASUS-TUF-Gaming-FX505DD-DT-DU/HelpDesk_Download/ Asus

  • Rated 5 out of 5 stars

    Great all around PC laptop, not just for "gaming"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far to many people will pass up this terrific PC laptop thinking its only for someone that has to play video games. It has a gorgeous IPS NON-Touchscreen display, also a non-glossy screen ! Not a two in one design ! Great keyboard look and feel, as well as the rest of the notebook. The "Gaming" branding is subtle, my only real complaint is the keyboard back-light color scheme, it can't be changed from its default cycle through red-green blue even though an ASUS rep on the Best Buy Q&A page claims it can be, not a deal breaker it can be turned off and brightness level can be changed, just not the colors. The value for money spent (on sale at $599 to $549) is outstanding, its built very well has dedicated graphics and I routinely get 6-7 hours of battery life in day to day use (not gaming) Honestly for a windows PC Glossy touchscreen two in one designs are simply not mainstream, this design works best for most people.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast and great I would buy another one and really great price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Functionality over price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specs are not high level, but they are enough to play a few games like Rome II at medium settings.

    I would recommend this to a friend