Customer Ratings & Reviews
- Model:
- PRIME Z590-A
- SKU:
- 6452561
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the PRIME Z590-A motherboard's performance, especially its capabilities for gaming and office use, and its excellent value for the price. Many appreciate the user-friendly BIOS and the customizable RGB lighting options, enhancing both functionality and aesthetics. Positive feedback also highlights the motherboard's ease of installation and its feature set, comparable to more expensive models. However, some customers note the absence of integrated Wi-Fi and Bluetooth as a drawback.
This summary was generated by AI based on customer reviews.
May have QC problems or my luck at pulling dudes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This asus prime mb was to be used in a new build. It did not go to well. No boot screen however all powered on and fans/lights were active. After teardown noticed pin on MB were bent. Did not see that prior to cpu install and yes I did glance, just out of habit. The large 6 pipe aircooler when installing felt "strange" when I bottomed out the clamp nuts. So ordered a msi board re assembled and all is good. It is almost like the MB cpu pins were a touch to long. Each quadrant of pins on the board have a wave in the pins now unified specific to each quadrant.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear BigJake,
We're sorry to hear that your Motherboard has bent pins. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional.
Can you please reach out to us with your case number so we can investigate this issue? We would love to have your issues resolved in a timely manner.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2112031783-0003) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
Not windows 11 ready
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful. Not windows 11 ready. No tpm module. Geek squad had no idea
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for the feedback. Certainly, this model does support Windows 11. Updating your BIOS to Version 1007 would let it be supported by default. You can review our support list below and also the BIOS version and how to update it. For further concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Link: https://www.asus.com/microsite/motherboard/asus-motherboards-win11-ready/
BIOS - https://www.asus.com/Motherboards-Components/Motherboards/PRIME/PRIME-Z590-A/HelpDesk_bios/
How to update: https://www.asus.com/support/FAQ/1044348/
Doa
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just wouldnt post had to return to exchange for a new one. Hust bad luck but keep thats my experience with it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Andrew,
We sincerely apologize for the posting issue you have been experiencing with this motherboard. We can assure you that this is not the norm and is not the kind of quality to expect from ASUS products. If you run into this again issue in the future, before returning we recommend trying the steps in the FAQ linked below to troubleshoot the issue. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2112031783-0002" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
[Motherboard] Troubleshooting - No Power/No Boot/No Display: https://www.asus.com/us/support/FAQ/1042632/
Pretty but broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead on arrival, gorgeous board, mine was not functional
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that the motherboard came dead on arrival. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. You can return to your place of purchase for a replacement. If you have any concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support