Customer Ratings & Reviews
- Model:
- GV301QE-211.ZG13
- |
- SKU:
- 6452915
Customer reviews
Rating 4.3 out of 5 stars with 427 reviews
(427 customer reviews)Rating by feature
- Battery Life3.9
Rating 3.9 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the excellent performance and impressive graphics capabilities of the ROG 13.4" touchscreen gaming laptop, along with its portability and convenient touchscreen functionality. Many appreciate its lightweight design and build quality, although some users mention issues with heat generation and limited port selection. The laptop's battery life is described as decent by some, while others note concerns about fan noise and speaker quality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far while using this laptop it has been great love the fact it has the righ specs i need to play my games but also to work on school
I would recommend this to a friendRated 5 out of 5 stars
Loving it so far!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had a bit of time with this laptop, but so far it's excellent! Incredibly powerful, super compact, and it works MPP-compatible pens. So far it's been great
I would recommend this to a friendRated 4 out of 5 stars
Its Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the product but i received an incorrect charging brick
I would recommend this to a friendRated 3 out of 5 stars
Good specs in small package, but with bugs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it appears to be big performance in a small package, it shows flaws with Windows 11. Ever so often, the touchpad and fingerprint reader become unresponsive and stop working. The keyboard lighting goes dark as well. ASUS product support tries to be helpful, but appears to be ill-equipped to help with Windows 11.
No, I would not recommend this to a friendRated 4 out of 5 stars
Super portable but run hot and bad screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good portable gaming laptop. However, run hot and very slow reponse time display.
No, I would not recommend this to a friend- Pros mentioned:Graphics
Rated 2 out of 5 stars
Not the best for multipurpose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has great processor and graphics card but the Battery drains too fast. I got less than 2 hours of backup on windows and around 3 hours on ubuntu. On a dell laptop of similar specs i get around 6h+ easily
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Janmejay,
We are sorry to hear that you are having issues with your Battery draining quickly. This is not the quality of service expected from ASUS. We do value our customers and take negative customer service experience very seriously. Have you tried updating your Bios and Windows? Please follow the steps in the FAQ below.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2107001903-0009) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1043914/
Rated 5 out of 5 stars
Mobile gaming/work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s honestly a pretty good buy, it’s compact making it easier to fit. I keep it on the go now since I never know when I’ll be doing administrative work
I would recommend this to a friendRated 5 out of 5 stars
Art
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best well made 2 in 1s that I've ever seen. A piece of art inside and out! I even can not believe it is a gaming laptop at this size!
I would recommend this to a friendRated 5 out of 5 stars
Great 2-1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2-1 makes the most sense when the screen is less than 14". This has greater performance than my previous 15" 2-1 with a much smaller form factor.
I would recommend this to a friendRated 5 out of 5 stars
Great little laptop, no upgrade options
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent, tiny laptop, big power. Sad its absolutely NOT up gradable - but in its current state should be good for 3 years or more.
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it, it is fantastic. Armory crate software is aggressive at controlling the computer's power states
I would recommend this to a friendRated 5 out of 5 stars
Wow a nice small laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact that is so small and light and USB C chargeable so the "brick" is very small. Nice screen
I would recommend this to a friendRated 4 out of 5 stars
ASUS flow x13 review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great labtop gets a little hot but overall a good package
I would recommend this to a friendRated 4 out of 5 stars
Loved it but just a little to small
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved ot just a little small to read in some games
I would recommend this to a friendRated 4 out of 5 stars
Battery is bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery is bad. The computer is very nice, all.
I would recommend this to a friendRated 5 out of 5 stars
Best 2 in 1
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is fantastic. If you're looking for something reasonably powerful in a very light frame, this is the laptop to go for.
I would recommend this to a friendRated 5 out of 5 stars
Ryzen Rules but not Asus customer service
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop was great but the Asus customer service. I ended up return this due to bad built quality.
I would recommend this to a friendRated 5 out of 5 stars
Great size, function
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy using this laptop. Would be better with a numerical pad but that's just my preference.
I would recommend this to a friendRated 5 out of 5 stars
Gaming/digital media
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all around system. my 11 yr old son does drawing/digital media classes on it as well as gaming.
I would recommend this to a friend- Cons mentioned:Fan noise
Rated 1 out of 5 stars
Lack of quality control is concerning.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of quality control issues with these things. Noisy fans, the speakers are god awful and will blow in the first 10 minutes you use them. Other users have issues with monitors that wont reconnect, screen separating from the top of the chassis. This is a great laptop in theory but it just pales in comparison next to a Macbook. Asus - make the Armory Crate stop being such bloatware, make the hardware better quality, and have at least one quality control person to identify things like bad speakers or noisy fans. We are totally ok with this laptop being thicker if it means bigger, quieter fans.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this model. We're sorry to hear about the issues you're having with this model the fans and speakers on this model. We would recommend that you have this model sent in for servicing so we can have our team look into this issue.
We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support










