Customer Ratings & Reviews
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- Model:
- GV601RM-X16.R93060
- SKU:
- 6507909
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the performance, touchscreen functionality, and battery life of the ROG 16" Touchscreen Gaming Laptop. Many appreciate the excellent graphics capabilities and the option to upgrade the RAM. However, customers are negative about the tendency of the laptop to overheat, its weight, and the noticeable fan noise at times. Some users also experienced issues with the refresh rate.
This summary was generated by AI based on customer reviews.
Excellent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice comprehensive computer had everything he needed for school
I would recommend this to a friendAsus gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s has very high performance. I wouldn’t recommend if your a beginner in gaming laptop.
I would recommend this to a friendAsus ROG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality gaming laptop at a good price.Very nice graphics card and a quality CPU.
I would recommend this to a friendAmazing device
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop I’ve ever owned. Very versatile and plays all games with ease.
I would recommend this to a friendgaming/school hybrid
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great gaming laptop with options for art and school work with the silent mode
I would recommend this to a friendBeauty and powerful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beauty and amazing construction, the best ASUS rog ever made.
I would recommend this to a friendJust as expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast and easy to use. I'm really enjoying the backlighting on the keys.
I would recommend this to a friendApparently poor design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this computer with high hopes because it had all the functions my son wanted for school plus a few bells and whistles. And it was on sale at that time. This did not pan out well. Picked it up and went straight to Geek Squad for the initial set up. Received a call the next day that the computer itself was not working. So the exchanged it for another unit. I understand this happens so, no big deal. Picked up the 2nd computer. Within 2 days had to go back to Geek Squad with a software issue. Picked it up again and went home. Again 2 days later, several function keys would not work. Made another trip to Geek Squad and was told again it was a problem with the computer itself. Those keys would not work at all. The computer was not even seeing them. And we would need to exchange it for yet a 3rd computer. At this point I had had enough. We returned it and went back to Lenovo. A brand we had already had great experience with. I wanted to like this computer but after 3 trips and a 3rd unit, enough was enough.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JeffB,
We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, and that you had to return it, this is absolutely not the experience we want you to have . We do value our customers and take negative customer service experience very seriously. If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2211014488-0008) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
Very fast and cool
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very good for the price i recommended especially cuz it was in sale
I would recommend this to a friendlaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i use this laptop for editing videos and gaming also. So far I love it.
I would recommend this to a friendrockstar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome laptop, fast, great display. cant wait to start gaming!
I would recommend this to a friendGood computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. I like that it’s a computer and that it does computer things.
I would recommend this to a friendGreat performance
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pc No issues after 5 months. Graphics run smoothly
I would recommend this to a friendLet’s get ready for action
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good for gaming and lots of storage.would recommend to a friend
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop to work and play games, I really enjoy this laptop
I would recommend this to a friendShe likes it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My oldest went back to college for IT and needed a good computer
I would recommend this to a friendGood gaming laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good gaming laptop i worththe price i will recomended it to my friends
I would recommend this to a friendAsus Gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful laptop. I am satisfied with the reasonable price.
I would recommend this to a friendLap top
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks you it was good price and good quality Ilike it
I would recommend this to a friendVERY disappointed in the quality of these systems.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I waited patiently for about a year to be able to purchase this laptop. I wanted the specific features it offers and saved my money so I could buy it. 1st laptop had a CTRL key that stuck 1 week after getting it. Took it to Best Buy and they told me I had to exchange it. All my work I put into it loading apps, configuration, etc. lost. But ok. Called in for support to see if it could be fixed. No, they had to exchange it. Ordered a new one which took several days, I show up to Best Buy to get my order, it was canceled without my knowledge for some reason so I had to wait AGAIN for another order. But this time, I had to leave my new laptop there for the exchange so I had no laptop for days waiting on the replacement. 2nd laptop I have had it 10 days, just enough time to get everything reinstalled and think this is all behind me but no. When you lean on the right front corner (like for typing), it goes to sleep mode. If you mash on it again, it comes back. Well, it did. Now it won't power on at all. I work in IT for a living and I have NEVER seen such poor quality control. Come on ASUS! I don't know what I am going to do now. I love this laptop but it is definitely not work the repeated problems.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear SSTX,
We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. Our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, and for customers who experience any isolated issues we do offer excellent warranty programs so that customers can feel safe while using our products.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2211014488-00090) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support