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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 384 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the performance, touchscreen functionality, and battery life of the ROG 16" Touchscreen Gaming Laptop. Many appreciate the excellent graphics capabilities and the option to upgrade the RAM. However, customers are negative about the tendency of the laptop to overheat, its weight, and the noticeable fan noise at times. Some users also experienced issues with the refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 384 reviews
  • Rated 5 out of 5 stars

    Asus Gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful laptop. I am satisfied with the reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gaming laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming laptop i worththe price i will recomended it to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great rig. Just wish it came with more than 16gb of memory

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good but 1 problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an excellent productive laptop, but two months later I noticed a problem, the sensor strip on the screen does not work, I’m very upset, because now I’m not in America, I can’t bring it to the service (

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    VERY disappointed in the quality of these systems.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited patiently for about a year to be able to purchase this laptop. I wanted the specific features it offers and saved my money so I could buy it. 1st laptop had a CTRL key that stuck 1 week after getting it. Took it to Best Buy and they told me I had to exchange it. All my work I put into it loading apps, configuration, etc. lost. But ok. Called in for support to see if it could be fixed. No, they had to exchange it. Ordered a new one which took several days, I show up to Best Buy to get my order, it was canceled without my knowledge for some reason so I had to wait AGAIN for another order. But this time, I had to leave my new laptop there for the exchange so I had no laptop for days waiting on the replacement. 2nd laptop I have had it 10 days, just enough time to get everything reinstalled and think this is all behind me but no. When you lean on the right front corner (like for typing), it goes to sleep mode. If you mash on it again, it comes back. Well, it did. Now it won't power on at all. I work in IT for a living and I have NEVER seen such poor quality control. Come on ASUS! I don't know what I am going to do now. I love this laptop but it is definitely not work the repeated problems.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear SSTX,

      We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. Our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, and for customers who experience any isolated issues we do offer excellent warranty programs so that customers can feel safe while using our products.
      If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2211014488-00090) for us to better assist you.


      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Asus Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop gaming I ever have .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. All that item was best to we expect! 10 points

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! I bought it for my daughter to use it at University!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful Laptop!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. Adequate processing and graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good works just like new like it was never opened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College / Engineering

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for his engineering classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with a laptop. It works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing for video editing, gaming, and general use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT QUALITY FOR GAMERS. GOOD PRICE AND SYSTEM COMPARE WITH OTHERS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoied this purchase. It was a good gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good item thay i buy because i usit for work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT DEAL!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price, great customer service!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great laptop, with a compromise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality laptop overall. However due to lack of laptop feet it tends to run particularly warm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus ROG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery on time, wry satisfied with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 2 out of 5 stars

    Avoid- blue screen of death.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality. Awesome screen. However, I got a blue screen of death on the first day. I was not even doing anything.

    No, I would not recommend this to a friend
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