Customer Ratings & Reviews
- Model:
- ROG CETRA True Wireless
- SKU:
- 6541827
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the ROG CETRA True Wireless In-Ear Gaming Earbuds for their exceptional sound quality, comfortable fit, and impressive battery life. Many appreciate the low-latency mode, ideal for gaming, and the convenient compatibility with various devices. However, some users found the touch controls challenging and experienced occasional connection issues. A few also noted that the bass could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Perfect fit and sounds amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they connect instantly to the dog ally x and great sound. Now everyone sitting next to me on the airplane trips won’t have to hear my games
I would recommend this to a friend - Pros mentioned:Sound quality
Good earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earbuds but I wouldn’t say they’re gaming earbuds
I would recommend this to a friend - Pros mentioned:Sound quality
Must have ROG Ally Accessory
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer to have my gadgets match and work well together. The ROG Cetera Earpods were purchased so I don’t have to constantly pair my other earbuds with each device. Great sound quality and little to no lag make for a great mobile gaming solition.
I would recommend this to a friend - Pros mentioned:Sound quality
Son likes them.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son for Cmas. He likes them, and he's pretty picky.
I would recommend this to a friend - Pros mentioned:Sound quality
Great for the gym but not for gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great connected to a phone or tablet but connecting them to a computer is wayyyy different you have to download a app that will definitely give you a head ache it doesn’t sound great either
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rylee,
Thank you for sharing your feedback on the ROG CETRA True Wireless Earbuds, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2308010828-0041" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Sound qualityCons mentioned:Connection
Not the worst not the greatest not worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with their performance in any capacity besides noise cancelling. They work so they get 2 stars but audio quality not great, they feel cheap, connection issues. the app seems gimicky.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Andre B,
We sincerely apologize for the issues you've faced with the ROG CETRA True Wireless In-Ear Gaming Earbuds and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. Customer satisfaction is our top priority. It is greatly appreciated that you have provided us with your feedback, which our Product Team will review.
Please allow us to make your experience with ASUS a better one. Based on the issue described, we recommend restoring the factory settings of the Gaming Earbuds. The following FAQ below provides the troubleshooting steps. If you require further assistance, please contact our support team at https://www.asus.com/us/support/CallUs.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2302005024-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/us/support/faq/1048517/
Good buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality will see how long will last and wil will update.
I would recommend this to a friend- Pros mentioned:Latency
Gaming mode ha the best latency
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, It has the best latency of any wireless earbuds,
I would recommend this to a friend Not bad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall they worked very well and were nice and responsive to the touch features.
I would recommend this to a friendROG bud review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, great case, the ANC is superb. Highly recommend
I would recommend this to a friend- Pros mentioned:Sound quality
Great sounding earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones for the price. Sound great, interface is a little lacking.
I would recommend this to a friend - Pros mentioned:Sound quality
Beautiful directional game sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Immersive and accurately gives you 360 audio, especially in first person
I would recommend this to a friend - Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and sounds good connects quickly slim case
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connection
Works great for phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is amazing. Connection was great for my phone. Would not connect to 2 computers. It would sync and show. Connect and disconnect. Returned them as i wanted something more versatile. But overall quality is great.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ryan,
Our sincere apologies for the connectivity issues you have experienced with the Gaming Earbuds and the inconvenience this has caused you. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Our goal is to ensure every purchase is a positive experience. We appreciate your feedback which will be reviewed by our Product team.
Although you have returned the product, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2302005024-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Fit
Great gaming earphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my ROG Ally. They take a little bit to get used to but they are great. They have gaming mode which reduces audio lag and fit comfortably in my ears.
I would recommend this to a friend Pretty Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well fits, good battery, sound and mic is alright.
I would recommend this to a friend- Pros mentioned:Sound quality
Great for deck and ally!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All around good gaming earnbuds. Only issue is cannot be used with consoles but thats not the fault of this product… i belive the updated verion can.
I would recommend this to a friend - Pros mentioned:Battery life
Solid
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, lasts hours. Only wish it had volume control.
I would recommend this to a friend - Pros mentioned:Sound quality
Good enough
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent enough sound and noise control. Works well with the asus ally
I would recommend this to a friend Solid Bass and Noise Cancelling
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this earpods. It has game features. Very nice noise cancelling and Bass. Also solid for its price
I would recommend this to a friend