Customer Ratings & Reviews
- Model:
- ROG CETRA True Wireless
- SKU:
- 6541827
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the ROG CETRA True Wireless In-Ear Gaming Earbuds for their exceptional sound quality, comfortable fit, and impressive battery life. Many appreciate the low-latency mode, ideal for gaming, and the convenient compatibility with various devices. However, some users found the touch controls challenging and experienced occasional connection issues. A few also noted that the bass could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great Set for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds sound great and easy to setup on either on apple devices and android devices. The features work great on both aboved mentioned devices.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely incredible value for the price. The noise cancelling is fantastic as is sound quality. Pairs perfectly with the ROG ally or any other gaming device.
I would recommend this to a friend - Pros mentioned:Sound quality
Has big issues with multiple devices around
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I unfortunately decided that gaming based earbuds could be used for day to day uses like any other, I was wrong. Once you are connected to a device, if you even attempt to use any other device that unfortunately has the ASUS bloatware software, it will try to connect to it. The problem is that it does this even while already connected to a device. This means that if I dare try to use my phone (with bluetooth off btw) while I'm connected to my laptop, it will instantly break the connection (yes, I turned off quick c onnection). My new Windows 11 laptop can't process what happens, and it usually greys out the bluetooth setting entirely. MAKING IT UNUSABLE UNTIL RESTART (even with any Windows troubleshooting) Maybe mine are defective, I hope so, as I wouldn't want this on even my worst enemy. ALSO, in a classroom, god forbid it will try to connect to every persons device all at once, even when closed. This has happened numerous times and eventually started to become humerous seeing everyone mention it. At home, I'm sure it's a great device. You bring it around anyone else, and it's terrible. Sounds good as an earbud, though.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the ROG CETRA True Wireless In-Ear Gaming Earbuds and the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. Please allow us to make your experience with ASUS a better one.
Based on the issue described, we recommend restoring the factory settings of the Gaming Earbuds. The following FAQ below provides the troubleshooting steps. If you require further assistance, please contact our support team at https://www.asus.com/us/support/CallUs.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2302000808-0021" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/us/support/faq/1048517/
- Pros mentioned:Sound quality
Great Headphones for the Ally
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, the mic could use some improvements though.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds i have tried noise cancellation is amazing and the rgb lighting in the buds and case looks so cool definetly worth the price forget airpods get this instead
I would recommend this to a friend Nice to look at but the sound isn't there.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG Cetra True wireless buds are a good idea done, well, mediocre. The look and feel is great. The lights and design complement the ROG Ally perfectly, which is the reason I bought them. Unfortunately, though, lights don't make great earbuds. Setup was easy enough, but the sound just wasn't there. I followed the instructions and used Dolby software on my Ally, but the sound was only slightly better than Gummi's from Dollar General. The item was returned.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Stevenc73,
Thank you for sharing your experience with the ROG CETRA True Wireless, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Although you have returned the Earbuds, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2302005024-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Sound quality
Better than airpods
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great! Would highly recommend great for gaming
I would recommend this to a friend - Pros mentioned:Sound quality
best gaming earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best gaming earbuds i have ever used would tell everyone to get these if you want awesome sound while gaming
I would recommend this to a friend - Pros mentioned:Sound quality
Really pleased
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, great price, excellent sound. Highly recommend if you're in the market for new earbuds.
I would recommend this to a friend - Pros mentioned:Sound quality
great for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound great, super noise canceling looks ultra cool
I would recommend this to a friend Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ever… until they vsnished. I lovd these headphones but not having any sort of tracking support is major bummer. Other than that they are awesome
I would recommend this to a friendbattery life is lacking
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got these on sale would not pay full price for these battery life is 4 hours of use brand new fully charged
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Solid for money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great accessory for the ROG Ally. Better noise cancelling then my AirPods and 3 modes Lighting is nice touch they are comfy and good sound
I would recommend this to a friend - Pros mentioned:Comfort
Exellenr comfort and sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These feel great and confortavle in my ears. Im used to the samsung buds live. Love these rog!!
I would recommend this to a friend - Pros mentioned:Battery life
Great Buds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great accessory for ROG Ally. Connects without any issues and good battery life.
I would recommend this to a friend Great for the $$$
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these on sale for I believe $65. Definitely worth it for that price. Only thing I wish was different was the case they stay in was a little more low profile. Kinda chunky in your pocket. Other than that no gripes.
I would recommend this to a friend- Pros mentioned:Sound quality
ASUS - ROG CETRA True Wireless In-Ear Gaming Earbu
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had these earbuds for a few weeks and I'm impressed with the sound quality they produce. I've paired them with the ASUS ROG Ally handheld. It works well with it.
I would recommend this to a friend Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product. Was easy to use and sync to the devices.
I would recommend this to a friend- Pros mentioned:Sound quality
Works well with asus rog ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and pairs easily with the asus rog ally. Microphone quality is quite solid when used in discord. Just an overall solid product add on for the ally.
I would recommend this to a friend - Pros mentioned:Sound quality
Fantastic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my rog ally and the noise cancelation is amazing,it also works for mobile devices which is a plus
I would recommend this to a friend