Customer Ratings & Reviews
- Model:
- ROG CETRA True Wireless
- SKU:
- 6541827
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the ROG CETRA True Wireless In-Ear Gaming Earbuds, especially the great sound quality and comfortable design. Many also appreciate the reliable connectivity and good battery life. However, some customers found the control scheme to be difficult to use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good but sound quality isnt quite there
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation works as well as any other headphones I've used, has a game mode that reduces quality slightly to reduce Bluetooth latency that works. But for a 100 dollar set of headphones you woukd expect them to have a little better sound quality
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Morgan W,
We appreciate you sharing your feedback on this product. Your feedback helps us to continuously improve the product and create a better user experience. We take customer satisfaction seriously and we want to make sure that you are happy with your purchase. We will let the related department know about the issues you are experiencing for continuous improvements to the product line. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2308010828-0005" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Sound quality
best gaming earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best gaming earbuds i have ever used would tell everyone to get these if you want awesome sound while gaming
I would recommend this to a friend - Pros mentioned:Sound quality
Has big issues with multiple devices around
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I unfortunately decided that gaming based earbuds could be used for day to day uses like any other, I was wrong. Once you are connected to a device, if you even attempt to use any other device that unfortunately has the ASUS bloatware software, it will try to connect to it. The problem is that it does this even while already connected to a device. This means that if I dare try to use my phone (with bluetooth off btw) while I'm connected to my laptop, it will instantly break the connection (yes, I turned off quick c onnection). My new Windows 11 laptop can't process what happens, and it usually greys out the bluetooth setting entirely. MAKING IT UNUSABLE UNTIL RESTART (even with any Windows troubleshooting) Maybe mine are defective, I hope so, as I wouldn't want this on even my worst enemy. ALSO, in a classroom, god forbid it will try to connect to every persons device all at once, even when closed. This has happened numerous times and eventually started to become humerous seeing everyone mention it. At home, I'm sure it's a great device. You bring it around anyone else, and it's terrible. Sounds good as an earbud, though.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the ROG CETRA True Wireless In-Ear Gaming Earbuds and the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. Please allow us to make your experience with ASUS a better one.
Based on the issue described, we recommend restoring the factory settings of the Gaming Earbuds. The following FAQ below provides the troubleshooting steps. If you require further assistance, please contact our support team at https://www.asus.com/us/support/CallUs.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2302000808-0021" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/us/support/faq/1048517/
- Pros mentioned:Sound quality
Really pleased
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, great price, excellent sound. Highly recommend if you're in the market for new earbuds.
I would recommend this to a friend Nice to look at but the sound isn't there.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG Cetra True wireless buds are a good idea done, well, mediocre. The look and feel is great. The lights and design complement the ROG Ally perfectly, which is the reason I bought them. Unfortunately, though, lights don't make great earbuds. Setup was easy enough, but the sound just wasn't there. I followed the instructions and used Dolby software on my Ally, but the sound was only slightly better than Gummi's from Dollar General. The item was returned.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Stevenc73,
Thank you for sharing your experience with the ROG CETRA True Wireless, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Although you have returned the Earbuds, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2302005024-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Sound quality
ASUS - ROG CETRA True Wireless In-Ear Gaming Earbu
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had these earbuds for a few weeks and I'm impressed with the sound quality they produce. I've paired them with the ASUS ROG Ally handheld. It works well with it.
I would recommend this to a friend - Pros mentioned:Comfort
Exellenr comfort and sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These feel great and confortavle in my ears. Im used to the samsung buds live. Love these rog!!
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound for the price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price these are a great option. The ANC could be strong, but they’re plenty loud and clear enough to over look that feature.
I would recommend this to a friend - Pros mentioned:Sound quality
Fantastic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my rog ally and the noise cancelation is amazing,it also works for mobile devices which is a plus
I would recommend this to a friend - Pros mentioned:Battery life
Great Buds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great accessory for ROG Ally. Connects without any issues and good battery life.
I would recommend this to a friend Great for the $$$
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these on sale for I believe $65. Definitely worth it for that price. Only thing I wish was different was the case they stay in was a little more low profile. Kinda chunky in your pocket. Other than that no gripes.
I would recommend this to a friend- Pros mentioned:Sound quality
Good purchase, i think.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think i paid 100 bucks for these. If you go into it expecting earbuds of that quality and price range they should atleast meet your expectations or excced them.
I would recommend this to a friend Don't recommend
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working all of a sudden one day while playing a game
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rog earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best earbuds I have bought in a while and worth every penny way better than Apple earbuds
I would recommend this to a friend battery life is lacking
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got these on sale would not pay full price for these battery life is 4 hours of use brand new fully charged
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great entry level buds!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio, both in and out. Excellent, especially for the price!
I would recommend this to a friend - Pros mentioned:Sound quality
Sounds good, Feels bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my sister for her to play her PC games with better audio. She says they sound good and don't have any issues with the audio or mic, but they aren't the most comfortable.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Will T Morr,
We appreciate you sharing your feedback on the Gaming Earbuds. Please accept our humble apologies for the discomfort of the product. We take customer satisfaction seriously and strive to make every purchase experience with us a positive one. Your feedback will be forwarded to our Product team for review in order to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and provide the case number "N2308010828-0020" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Solid Bass and Noise Cancelling
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this earpods. It has game features. Very nice noise cancelling and Bass. Also solid for its price
I would recommend this to a friendGREAT LITTLE BUDS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my Asus Rog Ally, and wanted gaming earbuds to match. I was using my galaxy buds pro 2..but they didnt seem to do the trick for the Ally. So i got these excellent comfortable little earbuds made for the ally and gaming. They work perfectly. Sound is great, and they are comfortable. They match the color and style of the Ally and so does the case they come in. Get the app for your phone set them up and enjoy..very easy to use.
I would recommend this to a friend- Pros mentioned:Sound quality
Pretty good, mayne
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On God these buds is dope asf! Gonna have your sound game tight like a dolphins blow hole. No cap.
I would recommend this to a friend
