Customer Ratings & Reviews
- Model:
- ROG CETRA True Wireless
- |
- SKU:
- 6541827
Customer reviews
Rating 4.1 out of 5 stars with 502 reviews
(502 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the ROG CETRA True Wireless In-Ear Gaming Earbuds for their exceptional sound quality, comfortable fit, and impressive battery life. Many appreciate the low-latency mode, ideal for gaming, and the convenient compatibility with various devices. However, some users found the touch controls challenging and experienced occasional connection issues. A few also noted that the bass could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Perfect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good sound for gaming and music easy pairig cell phone and ally rog
I would recommend this to a friend - Pros mentioned:Fit
Rated 3 out of 5 stars
Better options at price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fit in ear. Audio quality is not what I had hoped. Armory Crate is the absolute worst.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Brian G,
We appreciate you sharing your feedback on the ROG CETRA True Wireless. Please accept our humble apologies for the issues you've faced. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Your feedback will be forwarded to our Product team for review in order to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2308010828-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great gaming
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product worked good as needed noise canceling
I would recommend this to a friend Rated 5 out of 5 stars
Nice Buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I expected and a decent price. Nice plugs.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
The best wailers ear buds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work really good quality hundred percent worth
I would recommend this to a friend Rated 4 out of 5 stars
Very Impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a chance to see how these perform. Got it in a good deal and worth every penny i spent.
I would recommend this to a friendRated 5 out of 5 stars
Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved these, works great with Rog Ally! Just amazing product!
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are awesome if you do a lot of gaming on the go.
I would recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
Work as intended.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Do exactly what they should. Comfortable.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great and quick connect to your phone or rog ally
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love these!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing alongside the ROG Ally! The quality is amazing.
I would recommend this to a friend Rated 3 out of 5 stars
Not that great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not as good as I thought they would be. I gave them away. I should have went with something else.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Eagleeye,
Thank you for sharing your comments regarding the ASUS ROG CETRA True Wireless In-Ear Gaming Earbuds. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2308010828-0053" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connects easy and has great sound quality. Thats it.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Active noise cancelation and app usability is good
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
ASUS - ROG CETRA True Wireless In-Ear Gaming Earbu
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In ears they feel they will fall out and don't stay in. The sound is decent
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear David R,
We appreciate you sharing your feedback on the Gaming Earbuds and would like to apologize for the issue you're experiencing. We understand that the product didn't meet your full expectations, and we sincerely apologize for that. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Your feedback will be forwarded to our Product team for review to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2308010828-0023" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing product good sound great for gaming and music
I would recommend this to a friend Rated 3 out of 5 stars
Nice sound B+ bad mic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for almost two weeks, i tried playing around with it on the app for the phone and tablet to change the EQ and it was pretty good. Bass hits well, treble and mids meh. The worst part is the mic. My friends could hear me, but it would sound distorted. I even heard my friends through it on a test call and it sounded hollow. I guess its good for gaming with the "low" latency, but mic quality is important for me so i can communicate.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear rxdare,
We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. We recommend that you connect the device to another unit and confirm if you are still having the issue.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2307040261-0001) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Pretty good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In "gaming mode" Bluetooth lag is noticeably reduced. I've enjoyed mine quite a bit and was surprised at the quality to price. Worth a look.
I would recommend this to a friendRated 3 out of 5 stars
RoG Earphone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is mid and the charging case sucks ngl. Was excited to try them but wasn’t satisfied enough to keep them
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Chwibi,
Thank you for sharing your comments regarding the ASUS ROG CETRA True Wireless In-Ear Gaming Earbuds. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2308010828-0050" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Meh not so great but good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Respectable sound nothing crazy for 60$ when i bought them i guess they are ok no more than that tho
I would recommend this to a friend




