Customer Ratings & Reviews
- Model:
- ROG CETRA True Wireless
- SKU:
- 6541827
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the ROG CETRA True Wireless In-Ear Gaming Earbuds for their exceptional sound quality, comfortable fit, and impressive battery life. Many appreciate the low-latency mode, ideal for gaming, and the convenient compatibility with various devices. However, some users found the touch controls challenging and experienced occasional connection issues. A few also noted that the bass could be improved.
This summary was generated by AI based on customer reviews.
DO NOT PURCHASE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.terrible sounds quality compared to even dre beats earbuds. Rog has a LONG way to go before they can compete in this lane
No, I would not recommend this to a friendThe are good for the price but the quailty is mid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They get the job done but the sound quality is mediocre.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on the Gaming Earbuds. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We are committed to providing our customers with the best possible experience and will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you require further assistance, please contact our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number "N2308010828-0037" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Don’t bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Major latency issues. They are no better than AirPods and aren’t worth the price, even at a hefty discount. I’ll be returning these as soon as I have a chance to. If you want to use the microphone on these, the sound quality of everything goes from decent, to speaker phone quality
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TheBestOutWest,
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing latency and audio quality issues. To resolve this issues, check if your PC or device supports the ROG Centra. If it does meet requirements, ensure you configured sound using the most current Armoury Crate version posted at: https://rog.asus.com/headsets-audio/in-ear-headphone/rog-cetra-true-wireless-model/helpdesk_download/ . Additionally, ensure the PC or device OS is up to date. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel ASUS Customer Loyalty
Rog headsets
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset looks awesome, cool rgb but sound quality is not good and device looks flimsy.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jd,
We appreciate you sharing your feedback on the Gaming Earbuds. We understand that the product didn't meet your full expectations and we apologize for that. We strive to make sure that our customers have the best possible experience with our products. We take your feedback seriously and will be using it to make improvements for the future.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2308010828-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Alrigbt product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bluetooth range is terrible on these. Cuts out often and not the most comfortable in my ears
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We certainly understand your disappointment with the product, We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [N2307040261-0002] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An average sound with below average features. Would not recommend at $80
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Viiizon,
Thank you for sharing your feedback on this product. We understand that it didn't meet your full expectations, and we sincerely apologize for that. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Your feedback will be forwarded to our Product team for review to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2308010828-0022" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
These are good!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality earbuds. 10/10 I highly recommend.
I would recommend this to a friend- Cons mentioned:Pairing
Actual garbage being sold for $100
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literal garbage being sold for $100. These things are so bad. Plastic case is cheap and sad. Earbud quality is awful. Five years behind current earbuds. And the real fun part is spending 45 minutes trying to get them to pair for every 5 minutes of enjoyment.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Elinor,
It is regrettable to hear about your disappointment with this product. We understand that this is not what you expected, and we sincerely apologize for that. We take customer satisfaction seriously and strive to make every purchase experience with us a positive one. We will be letting the related department know about the issues you are experiencing for continuous improvements to the product line.
We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2302000808-0006" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Wasnt a good fit not worth the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For 100 bucks there are better options plus these didn’t fit well so I returned them.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Souljaboi314,
We certainly understand your disappointment with the quality and price of the Gaming Earbuds. We strive to provide our customers with the best quality products at competitive prices and want to make sure our customers are satisfied with their purchases. We understand that you have returned the product, but we will forward your feedback to our Product team for review. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2308010828-0006" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Sounds good, gaming latency is okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Latency is about what you’d expect. I noticed about 80ms of latency in gaming mode.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Terrible,
We certainly understand your disappointment with the product ,We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [ N2308010828-0001] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Was delayed twice and once i received them the left bud will not power on and the right bud goes dead fast.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear William H,
Thank you for sharing your experience with the ASUS ROG CETRA True Wireless earbuds. We sincerely apologize for the delays and the issues you've encountered with the product. A non-functioning left earbud and rapid battery drain on the right are not the level of quality we aim to deliver. We hope you were able to return the defective unit to your retailer for a replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2302000808-0033" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
“mid” as the kids say
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would say this is probably worth 50$. The noise cancelling is just okay
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It is really unfortunate to hear about your disappointment with this product. We understand that it's not what you expected, and we sincerely apologize for that. We take customer satisfaction seriously and strive to make every purchase experience with us a positive one. Your feedback will be forwarded to our Product team for review in order to enhance the product line.
We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2308010828-0011" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable to wear but sound sounded muffled. App wasn’t the greatest.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Felixdacat23,
It is really unfortunate to hear about your disappointment with this product. We understand that this is not what you expected, and we sincerely apologize for that. We take customer satisfaction seriously and we want to make sure that you are happy with your purchase. We will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2308010828-0008" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Uncomfortable and Flat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a fee min of using them my ears where hirting, I tried every ear adapter but still no comfort. The mic is very weak, well thats what my friends told me, and the sound quality was flat.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the ROG CETRA True Wireless and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2302005024-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Nah….
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box and connected to iPhone, OK not GREAT Dosnt sound like 100$ ear honey…. Connect to my PC and quality want IN THE TRASH…. Static noise and just overall BAD EXPERIENCE, I don’t want to BLOAT MY PC WITH ARMORY CRATE just to have an EQ to SOMEWHAT fix the problem, NOT WORTH THE TIME NOR FRUSTRATION….
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear StonyBologner,
Thank you for sharing your comments regarding the ASUS ROG CETRA True Wireless In-Ear Gaming Earbuds. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2302000808-0027" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Fit
Trash
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels great in the ear but wouldn’t work with my desktop i basically had to have my ear on my computer to just to hear anything
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kevin,
We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2302000808-0014] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
Asus
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For asus brand not what i expected wish they had more features
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Javier,
Thank you for sharing your comments regarding the ASUS ROG CETRA True Wireless In-Ear Gaming Earbuds. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2302005024-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
These honestly have pretty bad sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess i was expecting more. My airpods put these things to shame in terms of sound quality. Yeah they have less audio lag but nowhere near what an xbox headest has. I dont understand why that is so hard to have lag free audio.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear shibbidydibbidy,
We certainly understand your disappointment with this product, We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [N2306003028-0033] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Not that great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very impressed. I bought these due to a sale but they felt tinny and felt very gameboy-like. I returned them and got galaxy buds pro instead.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Laura L,
Thank you for sharing your feedback on the Gaming Earbuds. We understand that the the design of the product did not meet your full expectations and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We will forward your feedback to our Product team for review.
Although you have returned the earbuds, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2302005024-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
High Dissapointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking forward to a wireless gaming earbuds and the sound quality reminds me of a headert from 20 years ago. Even after messing with it in Armory, the quality is 4/10. Not worth the price.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Matthew,
Thank you for sharing your comments regarding the ASUS ROG CETRA True Wireless In-Ear Gaming Earbuds. We understand that the quality of the product didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2409027471-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support