Customer Ratings & Reviews
- Model:
- ROG CETRA True Wireless
- SKU:
- 6541827
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the ROG CETRA True Wireless In-Ear Gaming Earbuds for their exceptional sound quality, comfortable fit, and impressive battery life. Many appreciate the low-latency mode, ideal for gaming, and the convenient compatibility with various devices. However, some users found the touch controls challenging and experienced occasional connection issues. A few also noted that the bass could be improved.
This summary was generated by AI based on customer reviews.
Couldn't get it to work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work with my pc, so I didn't have a good experience
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Seth L,
Our sincere apologies for the problem you have had with the Gaming Earbuds connecting to your computer and the inconvenience this has caused you. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
To assist you in troubleshooting the issue, we have provided a link to the instructions and FAQs for the earbuds below. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs to investigate further the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2302000808-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1048517/
- Pros mentioned:Battery life, Sound quality
Worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the price, I typically don't spend much on earbuds but I decided to go with Asus as I love the brand and typically wear earbuds the majority of the day so the brands Ive chosen are decent but only last about a year. The noise cancelation feature on these is amazing. I have adhd, so I'm already sensitive to noise, but on top of that I have a concussion. I can actually go to the gym if I'm wearing these, had 2 girls directly next to me running on the treadmills and I almost had to leave. I swapped to heavy noise cancelation, and you can just hear the noise slowly drain out. The voice assistant is great as well, and the different controls you can use just by tapping. The battery lasts long and I rarely have to recharge the case. These are also the only earbuds I have owned where I can take phone calls and people don't yell, "I can't hear you!!" half the time. So the mic is clear for phone calls as well. The ONLY thing I would change is changing the tap controls. I'm very specific when it comes to controls and I typically switch them to what I already know, I'm a left earbud wearer. The pause, answer/end call, next/previous content control buttons are all through the right earbud. I probably would've swapped some of them to the left controls but you can't edit them. Other than that, love the earbuds and it's great you can use the Armoury Crate app with them
I would recommend this to a friend Eh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do not connect to PS5 smh disappointed at that fact
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Deadpool ,
We certainly understand your disappointment with the product ,We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [N2302000808-0003 ] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
- Pros mentioned:Comfort
Good bang for the buck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this headphones for about a month, while they are very comfortable to wear they do have some things that need improvement. There is not volume controls so you will have to adjust the volume on your phone or smartwatch. And the companion app doesnt add any real value to the earbuds besides just adjusting the eq. Somethings make no sence like if you wear only the left earbud you are not able to pause/skip songs. Maybe some of this issues could be addressed when we get a software update.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Earbuds & Love The Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds sounds amazing! I bought regular airpods but the sound isnt as good. I actually thought these earbuds wont sound good but they do. The noise cancellation really works. Also for the price this is so worth it in addition its wireless charging. The armoury crate which is free to download on the app store or google play store is optional if you want to customize the equalizer and know the power percentage of the earbuds. When charging the earbuds up, its very fast. I use it for mobile gaming sounds like your in the game lol, i sometimes jump scare myself someone sneaking behind me and shooting me behind on call of duty mobile.
I would recommend this to a friend - Pros mentioned:Sound quality
Pretty good enough
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're pretty good. The normal mode works fine on smartphones for watching videos and such, but the gaming mode is a necessity for pc use (at least for my laptop). The noise cancelling is pretty good, though I don't have anything I can really compare it to. The sound is good, though I would still prefer my actual headphones when I have them.
I would recommend this to a friend - Pros mentioned:Fit
They're decent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use these as my backup headphones. They fit great in the ear for adults, but are a little big for younger teens. The sound quality is just ok, not horrible but also not high end. For the price they work pretty good.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great earbuds, happy with purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds, sound quality is good and they are comfortable
I would recommend this to a friend - Pros mentioned:Sound quality
3 stars due to defect.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fresh out of the box and for about 3 days they worked great. Rhey sound amazing, the bass js a little overwhelming but its fine. Sound quality is crisp. The issue i had is that my right earbud just stopped working and would no longer charge or connect. I tried all troubleshooting and nothing would. Ended up returning and wont purchase again due to not wanting the issue to happen again. If your pair isnt defective theyre great
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your experience with the Gaming Earbuds, and we apologize for the problems you've encountered. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We appreciate your feedback which our Product team will review.
Although you no longer have the Earbuds, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2308010828-0033" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Fit, Sound quality
Happy with purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great. Comfortable fit. Good value, looks great
I would recommend this to a friend - Pros mentioned:Battery life
ASUS-ROG CETRA Trie Wireless In-Ear Gaming Earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connects very easily and has several listening modes. Charges for a long time. Very happy with it. Very comfortable in my ear.
I would recommend this to a friend - Pros mentioned:Sound quality
Rog
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good earbuds sounds great lightweight product cool lights
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones! Great base & sound! Would highly recommended for purchase.
I would recommend this to a friend Earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing earbuds Works great with my Asus Rog Ally
I would recommend this to a friendHeadphone Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 stars because they do not work good when using a bluetooth dongle on your PC. Specifically when you join other people's lobbies in a game.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear User718640,
We're sorry to hear that the ROG CETRA True Wireless Gaming Earbuds do not function properly when using a Bluetooth dongle. To further investigate this problem, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2308010828-0048" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones, decent noise canceling, but nothing compared to a Bose or Sony. However, it’s sleek and clean and matches the rest of the ROG lineup
I would recommend this to a friendGreat sale price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 pairs of these headphones at such a great price one for my little brother another one for my dad they are super happy 2 thumbs up
I would recommend this to a friendGreat stuff
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bougbt this for my younger brother who also has a rog ally it was a great gift and he seems very happy with it. Would recommend
I would recommend this to a friendASUS Rog Ally
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly with the Asus Rog Ally only thing is the battery life is not good
I would recommend this to a friendsuccesfull
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is very useful, but the only drawback is that it does not have a button.
I would recommend this to a friend