Customer Ratings & Reviews
- Model:
- ROG CROSSHAIR VIII HERO
- SKU:
- 6356982
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the ROG Crosshair VIII Hero motherboard's overclocking capabilities, extensive USB ports, and high-quality build. Many appreciate its strong performance and the numerous features, including customizable RGB lighting options. The board's compatibility with various AMD CPUs and RAM is also frequently praised. However, some find the price to be a significant drawback.
This summary was generated by AI based on customer reviews.
Oof
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This board went bad as soon I installed it in my case.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for your feedback. I am sorry to hear that the motherboard went bad after installation and I would love to assist you. Can you expound on what you meant by it went bad? Was it working initially and then something happen which caused it to stop working? Please feel free to reach out to us at customerloyalty @ asus .com and provide a link to this post for reference so we can have this done (Please remove the spaces from the email address). We can't wait to hear from you.
Thank you for choosing ASUS!
Best Regards,
Michael,
ASUS Customer Loyalty US Support
When it works it’s awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 failed mother boards. Each with differ Problems.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mcrabtree,
We're sory to hear that your motherboards failed. Can you please provide us with more details on the issue you had with this model? We would love to have your issue resolved in a timely manner. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
- Pros mentioned:Performance
Great board for AM4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This board is amazing! I have been running this board for 3 years, and have used it on a 3800X and a 5800X3D. It performs well and does not do the sketchy things ASUS boards are doing with the ryzen 7000 series (High SOC voltage)
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Price
super nice board
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this motherboard packed all the bells and whistles ever it runs my pc smoothly. Pros: Updating the bios for my Ryzen 7 5800x was so easy. Everything is organized and super easy to find. Cons: Best Buy didn't have the wifi version so I have to use a wifi adapter for my pc. Overall review: This is a great board for Ryzen 5000 and has amazing and seamless performance but is a bit pricey.
I would recommend this to a friend Helped Me Build My Rig.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good products, good service. Helpful employees and well organized website.
I would recommend this to a friendBios update ruined board
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this mobo and worked great for a while. However after 8 months or so i started getting idle crashing issues. Once a month or so the computer just randomly restarts while idle. Did BIOS update and then crashes became once a week, turned off Cstates in BIOS and that reduced crashing to once or twice a month. Waited a few months hoping the next BIOS update would fix this and all it did was now make my PC crash during use, instead of only while idle, AND it now crashes 3 times a day. Right now im the process of RMA. Seems like this is gonna take weeks
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Certainly, we understand your disappointment with the motherboard crashing. Have you tried to completely reset the BIOS? Have you tried to remove the CMOS battery? If not, please attempt the steps from the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1030210/