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Customer Ratings & Reviews

$683.09

Customer reviews

Rating 4.4 out of 5 stars with 37 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-37 of 37 reviews
  • Rated 5 out of 5 stars

    Bought as gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recipient was extatic loves the features and will be using it as primary gaming rig.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast of a motherboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beast of a motherboard. Works great. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent motherboard fits very need and extremely happy with results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping the formula

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what you would expect if you're a longterm ROG fan. Running a 9800x3d with 64GB Corsair ram downclocked to 6k for ratio reasons. Plenty of ports, features, and built-in heat dissipation within expectation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mobo is as good as I expected. It has 5 NVMe slots. Connecting everything was straightforward. And it keeps my NVMes in a good temperature range during heavy use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good option to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ROG Crosshair X870E Hero continues the “Hero” tradition: it’s a no-compromise AM5 flagship that marries stout power delivery with every modern convenience AMD’s brand-new X870E platform can muster. At roughly US $699, it isn’t cheap, but if you’re outfitting a Ryzen 9 9950X3D (or any other Zen 5/Zen 4 chip) and want a motherboard that just gets out of the way, this is a formidable option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitly worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a b650e-f and the diference is amazing. Super fast and very easy to setup and adjust / tune bios. If you are thinking about it just buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exellent item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mother board, her performance is exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best motherboard I’ve ever had and I’ve had a couple

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth $200 extra? Probably not.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many benchmarks showing that this motherboard brings almost nothing, if not minimal, improvements from ROG Strix X870E-E, which is $200 cheaper. I checked all those benchmarks to decide this is not really a reasonable purchase for me and went ahead to return it. I ended up purchasing ROG Strix X870E-E for my new 9800x3D.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Sean,

      Thank you for sharing your comments regarding the motherboard. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest quality products, and your feedback will be forwarded to our Product Team for review.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2411009447-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Like buying a Porsche

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say if you're buying this then you already know it's top tier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top tier.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Motherboard really stable temps, super heavy body, fully capable of anything you could imagine you can even have a bunch of m.2 without sharing lanes if you do your research . . If you could buy this mobo for 500 bucks i think this might be one of the best mobos i've ever tried. cons big price tag.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bent pins poor customer servuce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bent pins poor customer service. The board is great. I had to buy it somewhere else because best buy sold me one with bent pins.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JeramiahM,

      Thank you for sharing your experience with the ASUS ROG Crosshair X870E Hero motherboard. We sincerely apologize for the inconvenience you've faced with bent pins and the customer service interaction at Best Buy. While we’re glad to hear you find the board itself to be great, we regret that your initial purchase did not meet expectations.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504023442-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Dope motherboard

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from an x670e Carbon to this. The Hero booted right up with no issues. Quality feels great. Nice to have a backplate, most motherboards do not. I like how this has a SlimSAS port! Will be hooking up my p5800x to this. Pcie spacing is great for large GPU

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not covered by "My Best buy total"

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole reason for buying any Asus product through Best buy is so I don't have to ever deal with Asus warranty return ever again. It was probably the worst warranty process I have experienced. That being said, Best buy does not inform the customer upon purchase that Asus products are not including in the "My Best buy total" coverage. I recently discovered this while picking up an Asus astral 5090 graphics card that costs over $3000.00. That discovery prompted me to return the graphics card the next day. There is no option to purchase an extended warranty either like you can on Amazon. This makes it a very risky purchase given the questionable warranty process of Asus and Best buy not being transparent in "My Best buy total" coverage. If Best buy wont back the product they sell I simply wont buy it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Rgbpuke,

      Thank you for taking the time to share your experience. We’re truly sorry to hear about the difficulties you’ve faced with our warranty process and the lack of transparency regarding coverage through Best Buy for your ASUS ROG CROSSHAIR X870E HERO motherboard. ASUS provides a standard 3-year limited warranty on motherboards. However, extended protection plans like “My Best Buy Total” are managed solely by the retailer. We recommend contacting Best Buy directly for details on their coverage policies.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2507004945-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Asus rog crosshair c870 hero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic motherboard. I am able to use my ddr5 8000 mhz ram runs superfast with AMD 7950 x3d processor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motherboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mother board great overclocking looks great.

    I would recommend this to a friend