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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 372 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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74%would recommend to a friend

Customers are saying

Customers frequently mention the excellent performance and high-quality GPU of the ROG Gaming Desktop, along with its good value for the price and solid build quality. However, many customers also point out issues with the cooling system and some express dissatisfaction with the case design. Concerns regarding the RAM's specifications were also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 372 reviews
  • Cons mentioned:
    Case

    Rated 3 out of 5 stars

    only worth it if you really want a 3070

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor ventilation, recycled case. only pro is that it comes with the latest gen hardware but attached to cheap motherboard and psu

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Enzo,

      We certainly understand your concern about the ventilation and quality of the hardware.



      All ASUS products are manufactured using materials that are in compliance with industry's quality standard. The Desktop PC went into an intensive quality control testing and inspections and there was no problem found with the ventilation. To maintain an optimum and efficient heat dissipation, please ensure the air ventilations are free from obstructions in order to have an efficient air flow for better heat dissipation. While gaming, please ensure no system resource hungry applications are running in the background, this will definitely speak the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down.



      If you need further assistance, please let me know and I will be more than happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 3 out of 5 stars

    Good but with exceptions

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good pc and would have been perfect if the cpu cooling system wasn’t really bad. Usually went 80-95C with the original, but add a corsair icue h100i elite capellix (might not be able to fit all four screws so just the two on top) and now it never goes over 60C. And maybe add a bit more ram to it. It’s a five star pc if you added more cooling, but i don’t think adding an extra $200 to an already $1750 computer is worth it. Probably better off buying a different computer.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you so much for the honest feedback, we truly appreciate it. I will be letting the related department know about this concern for continuous improvements to the product line. If you have any technical concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Great PC, bad case.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build. Just some issues with the case. The power button broke off while inside the box. I can't manually turn off/on my PC now unless I take off the case. I personally have not had issues with cooling as others have described. I think if you make a good effort to keep it in a cool place, it will be just fine. The PC survived being in a hot car turned off for two days with no issues once brought into my dorm. I wish there was an easy fix for the power button. I might have to speak to ASUS about getting it fixed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You'll have to modify the system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a plug and play system, just stop right here. It's not going to happen even in your wildest dreams. When I first booted this system up (3070) it sounded like a jet turbine getting ready to go into supersonic flight. Kidding aside the exhaust fan is about as loud as a vacuum cleaner, seriously. You'll hear it through your headphones and you'll disturb anyone else in your household. If you run this out of the box, the noise will be excessive and as you have already figured out, the thermal performance will be less than ideal. Simply put you will not get the full performance the individual components are capable of out of the box. You will be thermal throttled period if you play games. Read what other reviewers have done to their systems and decide if you're willing to do that. Yes, it will take you dollars and hours to get it right. Weigh this against other prebuilt units and you'll see that you'll barely come out ahead. If you're comparing items and mulling it over, seriously just spend the extra on your prebuilt and save yourself the labor.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear about your experience with the unit not performing as expected. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. Have you adjusted the graphics settings? Please ensure to keep your Windows OS up to date. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance
    Cons mentioned:
    Cooling

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing best pc ever. Only downside is cooler but it still gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming pc

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell in love with computer after seeing it. It is the best pc i have gotten.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice you can take

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice you can take, you can play all games in max, even 4K

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Satisfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast desktop computer very performance Nvidia Geforce RTX 3070

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 2 out of 5 stars

    I like it HOT HOT HOT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really needs a better cooler for the CPU. Sold this to someone who complained about the CPU overheating. Offered to fix it by re-installing the cooler Case is also terrible for airflow and should be swapped. Other than that the parts are good to be used in another build for barely over current retail

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Duda,

      We do understand your concern about thermal issues.



      It is normal for the PC generating more heat than normal while under heavy load especially during gaming, WINDOWS Update and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient air flow for better heat dissipation. While gaming, please ensure no system resource hungry applications are running in the background, this will definitely speak the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down.




      If you need further assistance, please let me know and I will be more than happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Cons mentioned:
    Cooling

    Rated 2 out of 5 stars

    Upgraded cooling is a must!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as an open box to save a few bucks and besides the cooling issue it really is a great PC for the money. The stock Intel CPU cooler is absolute garbage, running between 80-100°C without a load. I replaced it with a noctua CPU cooler and a threw a few fans in it. Now running at 40-60° consistently so over all not too bad for but be prepared to spend about $100 extra on cooling.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Gpba, We're sorry to hear about the unfortunate experience you've had with the performance of the device. This is absolutely not the kind of experience we want any of our customers to have. I will be letting the related department know about this concern for continuous improvements to the product line. We do value your feedback and concerns as this will aid in any improvements that need to be made. If you have any further technical concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Cooling

    Rated 4 out of 5 stars

    When GPU supply is low, this is an option.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3070 makes 53 Mh/s ETH, so it pays back in 1.5 years. stock cooler is and air flow is lacking.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, good value runs all games at highest settings.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 4 out of 5 stars

    Decent pre-built computer with RTX 3070

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent pre-built computer with RTX 3070. Biggest problem is airflow in the case.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Cooling

    Rated 5 out of 5 stars

    NEEDS DIFFERENT CPU COOLER

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a different cpu cooler other than that its very powerful!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Not To Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty nice PC for the specs. If you’re able to invest in an additional $100-$200 dollars for cpu cooler and fans then it’s worth it.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you so much for the honest feedback, When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient airflow for better heat dissipation. While gaming, please ensure no resource-hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down. If you have any technical concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Cooling

    Rated 4 out of 5 stars

    Best bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, only con is cooler as others have mentioned.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 4 out of 5 stars

    upgrade the cooling

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the pc is good for the price but if you dont upgrad the cooling it will overheat

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good PC with flaws in fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally a good design with powerful GPU and CPU. The fan is a pain and need to be replaced

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 4 out of 5 stars

    good pc

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good pc for your money, the cpu runs a little hot, ita a good idea to add extra fan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handles pretty good, the fans are little noisy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now spending a few weeks on this pc I haven’t experience any crashes or shutting down yet. Even with streaming about 4 hours or more it was still okay. But I do agree with the reviews when it comes to fans nosies, the more you spent time with it. (Even with quiet setting it’s still gets little load) other then that I’m fine with it. also I would recommend that you got the skills to switch the case, unless the fan noise bother you.

    I would recommend this to a friend