Customer Ratings & Reviews
- Model:
- G15CE-B9
- |
- SKU:
- 6455823
Customer reviews
Rating 3.6 out of 5 stars with 372 reviews
(372 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality3.6
Rating 3.6 out of 5 stars
- Ease of Use3.7
Rating 3.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent performance and high-quality GPU of the ROG Gaming Desktop, along with its good value for the price and solid build quality. However, many customers also point out issues with the cooling system and some express dissatisfaction with the case design. Concerns regarding the RAM's specifications were also noted.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great option for a new pc!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing pc recommend getting one if you are intereste!!!
I would recommend this to a friend- Cons mentioned:Cooling
Rated 4 out of 5 stars
RTX 3070
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs better cooling, but good graphics card. Could go for 1TB SSD, and buypass the 1TB HDD.
I would recommend this to a friend - Cons mentioned:Cooling
Rated 1 out of 5 stars
Reboot frequently
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always gets too hot and restarts, even when browsing websites. Do not buy it!
No, I would not recommend this to a friend - Cons mentioned:Cooling, Ram
Rated 1 out of 5 stars
Beware of upgrades needed to use it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expected to get a working computer for gaming functionality as it is advertised. The cpu starts overheating just when checking your email. Bought cooling upgrades but after looking into it, setting up a proper cooling system would have requires a chainsaw or sledgehammer
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ajm94,
We're sorry to hear about the overheating issues you're having with this model. Have you tried updating the BIOS on this model? If not we would recommend that you do so. If the isue persist, we would recommend that you have this model sent in for servicing. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
- Cons mentioned:Cooling
Rated 4 out of 5 stars
Great for the Price but needs improvements.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great PC for the price point, however cooling does need to be upgraded.
I would recommend this to a friend - Cons mentioned:Cooling
Rated 3 out of 5 stars
Asus pc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cpu fan is stock. Only 2 stock fans in the computer. Cpu temps got to 88 c. Gpu temps were in the 50c. Good parts but terrible cooling.
No, I would not recommend this to a friend - Cons mentioned:Cooling
Rated 2 out of 5 stars
Really poor thermals
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros - in stock, decent price, good video card Cons - almost everything else. Running basic COD Black Ops on 2160x1440 resolution on high, Cpu got throttled, hit 100C and then shut down. The components are capable of MUCH more but just shoddy design coupled with really cheap cooling parts from the manufacturer. Nope
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that the overheats and shuts down. This is not the kind of experience we want any of our customers to have. Have you updated the Windows OS and reset the BIOS? I'm happy to assist you, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Cons mentioned:Cooling
Rated 3 out of 5 stars
Desirable only for the graphics
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only way these days to get a 3070 at a decent price but poorly cooled and uses the most budget components outside of the graphics card.
No, I would not recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Fans a little loud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer runs pretty well. I like the speed but the fans could be quieter.
No, I would not recommend this to a friend - Pros mentioned:Gpu
Rated 4 out of 5 stars
Good but not best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price at this situation, the motherboard and GPU is pretty good
I would recommend this to a friend - Cons mentioned:Cooling
Rated 4 out of 5 stars
change the case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good looking cause but it doesnt breath well, overheating issues
No, I would not recommend this to a friend - Cons mentioned:Cooling
Rated 4 out of 5 stars
Asus tuf 3070 inside
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You might need to add a fan or 2 in here becuase it will get hot.
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Good PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good gaming pc and good performance for my needs… works great
I would recommend this to a friend - Cons mentioned:Cooling
Rated 2 out of 5 stars
Not for the novice computer customer, defective pa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok the price is high, 1600.00. Now it has a defect straight from the factory. You will need to replace the cooler as the one that is installed will not work. The unit overheats.. also add an additional fan. Is this unit worth the price yes and no, the video card is around 1300. But the defect if your not computer savvy will cost you to have that replaced.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Lincro50,
We do understand the disappointment and inconvenience if you are concern about PC overheating.
The colling system is adequate to dissipate excessive heat while the PC is under heavy load. It is normal for the computer, with the same hardware configuration and regardless of the manufacturer, to generate more heat than normal while under heavy load especially during gaming, WINDOWS Update and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient air flow for better heat dissipation. While gaming, please ensure no resource hungry applications, services and processes, are running in the background, since this will definitely cause a spike in the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Performance
Rated 4 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system my son enjoys it. It runs all his games.
I would recommend this to a friend - Cons mentioned:Cooling
Rated 5 out of 5 stars
Bought a second, value plus performance stays cool
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought a second for another son. First one has been running perfect for a few months since it came out. Very happy I was expecting to need a better cpu cooler as I had to put one on my own graphics machine, but so far they have both been fine. Great value for money
I would recommend this to a friend - Cons mentioned:Cooling
Rated 5 out of 5 stars
Amazing PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great PC, Like what everyone else says the only thing needed is a liquid cooler, which was a struggle to figure out how to get in, but once it’s in, works amazingly. Every game I’ve tried to play runs on Ultra graphics: Examples: Rust, Ark, Rainbow six siege.
I would recommend this to a friend - Pros mentioned:Gpu
Rated 3 out of 5 stars
Works fine, fans are terrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, motherboard is really feature rich however the fans used in case are awful and really loud.
I would recommend this to a friend - Cons mentioned:Cooling
Rated 5 out of 5 stars
Amazing value, terrible cooling.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Listen.. BUY THIS THING! What are you waiting for? Yes the cooling is absolutely terrible. YOU WILL HAVE TO CHANGE CASES OR ADD MORE COOLING! But for the price, after some upgrades you are still $2,000-$3,000 below what you would pay for similar specs anywhere else!
I would recommend this to a friend - Cons mentioned:Cooling, Ram
Rated 2 out of 5 stars
Return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ram too hot , almost no cooling RETURNED for refund
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Hottest,
Thank you for sharing your feedback on this model. We're sorry to hear about the issue you had with the RAM and that you had to return it. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support





