Customer Ratings & Reviews
- Model:
- G15CE-B9
- SKU:
- 6455823
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent performance and high-quality GPU of the ROG Gaming Desktop, along with its good value for the price and solid build quality. However, many customers also point out issues with the cooling system and some express dissatisfaction with the case design. Concerns regarding the RAM's specifications were also noted.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Cooling
DO NOT BUY UNTIL YOU READ
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this pc but to use it I had to replace the CPU cooler as it is very cheap and it wont cover the cpu completely to the point I got ot 80 degrees celcuis on BIOS. So I got a new one, other than that it is recommended to replace the case as well because the cooling and airflow isn't sufficient to accommodate the parts that are present in the PC
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's regrettable to hear that you are not pleased with the components. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. I will forward your feedback to the product team for future improvements. If you have any concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Cons mentioned:Case
This is a great components,but in a bad case...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great components-best video card,but in a very bad case. If you can reinstall everything in a good ventilated case(that's what I did),you'll get yourself a beast! Original case wouldn't be good enough for this components... Why asus did that? WHY,ASUS?
I would recommend this to a friend Good Parts Bad Setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor ventilation but great price to performance ratio in this GPU market. If you can find this grab it, good parts which can be put in a different more ventilated case.
I would recommend this to a friend- Pros mentioned:Performance
Great Gaming Computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this ASUS gaming desktop for my 19 year old son. He is already using this for gaming and is quite impressed with the performance. He can set the graphics to the highest levels in many of the newer games he is playing.
I would recommend this to a friend - Cons mentioned:Cooling
Excellent way to get RTX-3070
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value with Asus Dual RTX-3070 given GPU prices and lack of availability at this time, I’ve bought 2 but need to add intake fans to front of case as it only comes with one 80x80 mm exhaust fan. Room in top for couple fans too.
I would recommend this to a friend - Cons mentioned:Cooling
CPU Cooling system is abysmal...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought during the GPU shortage of 2020-2022 as it had a RTX 3070 for a decent price. However, the CPU cooling is abysmal and temps consistently hit 99 degrees (Celsius). If GamersNexus rated this Gaming PC then it would get a 1.5/10 I'd think.
No, I would not recommend this to a friend - Pros mentioned:Speed
Gaming out of this world
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was blown away with this gaming desktop, it’s fast, the color and pixels are amazing! I love using this computer for everything, I’d rather use the computer to look something up than my phone. Very fast and reliable.
I would recommend this to a friend - Pros mentioned:Price
great deal
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can buy the 3070 computer for $1,600, which is a good deal because the price of computers is rising as more and more people use graphics cards for mining, but you can only buy a 3070 card for the same price
I would recommend this to a friend - Pros mentioned:Price
Price makes it a great deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent for the price, given how the prebuilt pc cost less than a the gpu in it.
I would recommend this to a friend - Cons mentioned:Cooling
Do not buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hot garbage. Literally. Runs way too hot. If you are going to cram this much wattage sucking tech into a pretty snall case, atleast include a water cooling AIO and/or more than ONE chasis fan. The cheap cpu fan they did include is as loud as a jet engine and fairly ineffective.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Certainly, we understand your disappointment with the unit running hot. What is the average temp on gaming? When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient airflow for better heat dissipation. While gaming, please ensure no resource-hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down. If you wish to troubleshoot further, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Cons mentioned:Cooling
Better cpu cooler
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needs better cpu cooling other than that it’s a good pc
I would recommend this to a friend Not working for me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what went wrong whit it,the machine keep sending me to the booting menu like there is not recognizing the grafico card,and suddenly stop working.I have have ROG products before but this one didn't work for me is sad
I would recommend this to a friendgood value, superior performance, loud fan.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I now own 2 of these. for my 9 and 10 year old children. This is an excellent value for what you get. The case is sturdy and looks very cool. the RGB light on the front has colors that move across it. It has a big wow factor when you first boot it up . fan noise is obtrusive when under load and ramps up quickly then ramps down again. A simple AIO upgrade may be worth it for some. Graphics card is a bit overkill thermally for this case. it has not throttled, but it is very close to the limit when under constant load. price to performance this is very hard to match when building yourself. Given you cant get a 3070 anywhere as a stand alone product this is a decent deal.
I would recommend this to a friendRog Strix Gaming PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I think this product cost too much just for the minimum of what you can get for PCs it’s a pretty small PC does get pretty loud otherwise I am probably not going to buy this again for the price
No, I would not recommend this to a friend- Cons mentioned:Case, Cooling
Small hotbox that will burn your cpu out
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy unless you want to spend $150 to upgrade cooling and know how too. This pc is worthless unless you upgrade the cooling. The case is mini so good luck!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this model. We're sorry to hear about the unfortunate experience you're having with cooling this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
- Cons mentioned:Cooling
CPU over heat warning
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer constantly shutdown due to overheat cpu.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that the unit constantly overheat and shuts down. Have you updated Windows? What is the average temperature on idle? I'm happy to troubleshoot with you, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Cooling is an issue
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great specs and build quality but the case along with lack of fans is a huge let down. I was lucky enough to have a spare NZXT case so I swapped all the parts over. I slapped an NZXT aio on the cpu and added more case fans as well. Now it's runs cool and quiet.
I would recommend this to a friend- Cons mentioned:Cooling
Junk PC
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly a trash system. And even more worst CS support. Bought this Desktop from Bestbuy... thinking this was a sweet deal. GPU goes out, I go to ASUS CS and they say the GPU is region to Asia. So I can't get it repaired in ASUS US. Now I have to send this thing back to Best Buy. Overall built - Trash, this thing heats up (PC overall). So its a nice heater for the winters. Truly a piece of Junk.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer. I do understand your frustration with this, however, once a unit isn't from our region we wouldn't be able to further assist and would recommend that you contact the correct region for additional assistance on the matter. We also value your feedback and concerns as this will aid in any improvements that need to be made. We implore you to consider our brand if not for this particular product, then another that may also suit your needs. If you have any technical concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support
- Cons mentioned:Cooling
Would not recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this recently during the sale. Spent an hour downloading updates and installing a few games. Started playing one game and the system shut off within minutes (ostensibly due to overheating). I read the other reviews but didn't fully believe someone could ship a system that is so obviously flawed by undercooling but that appears to be the case. I will be taking this back as soon as possible.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear washburne72,
We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. Should you need any assistance with the product. You can reach me at cl-adrian@asus.com. Your case for reference is N2107000501-0012.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
- Pros mentioned:Performance
it can run cyberpunk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Fast and reliable. I bougtthis pc with the hooes of being able to play cyberpunk 2077 on it and it has run it smoothly for hours on end with no crashes.
I would recommend this to a friend