Customer Ratings & Reviews
- Model:
- G15CE-B9
- SKU:
- 6455823
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent performance and high-quality GPU of the ROG Gaming Desktop, along with its good value for the price and solid build quality. However, many customers also point out issues with the cooling system and some express dissatisfaction with the case design. Concerns regarding the RAM's specifications were also noted.
This summary was generated by AI based on customer reviews.
Nice rig
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little setup but i only bought to steal the graphics card.
I would recommend this to a friend- Pros mentioned:Price
More back for buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for your money and great started gaming pc.
I would recommend this to a friend Good PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid build. Just needs a better cpu thermals. Recommend getting an AIO and extra fans
I would recommend this to a friend- Pros mentioned:Gpu
Non lhr gpu
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best affordable desktop with non lhr 3070. Amazing
I would recommend this to a friend - Pros mentioned:Speed
pretty good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is pretty fast and has a very sleek modern design
I would recommend this to a friend NO INSTRUCTIONS INCLUDED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the desktop is nice, the box came with no connection instructions whatsoever.
I would recommend this to a friendOk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs a little hot due to only one exhaust case fan
I would recommend this to a friendas advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.as advertised, but had some problems with my old wireless keyboard
I would recommend this to a friend- Cons mentioned:Cooling
only buy if you plan to use for parts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great once you hammer out all the bugs and install a heat synk that works
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sammie,
We do understand your disappointment the product and the inconvenience this may have caused if it didn't meet your expectations.
The desktop PC is a fully-configyred and fully tested computer without needing hadware upgrade or customization. On the contrary, lots of satisfied customers, having positive experience using the product, will agree with that it is a decent desktop. It runs popular games and computing applications, without compromising system stability and performance as long as Windows is up to date.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Cons mentioned:Cooling
Terrible cooling and noise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the second that the processor kicks on the single fan in this PC takes off like a rocket. It is also considered acceptable for the cpu to be 100c+ temperatures according to my call with asus support and my time with the geek squad. The cooling in this PC is terrible and I would not recommend this to anyone.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Certainly, we understand your disappointment with the cooling. It is normal for the desktop, with the same hardware configuration and regardless of the manufacturer, to generate more heat than normal while under heavy load especially during gaming, WINDOWS Update, and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient airflow for better heat dissipation. While gaming, please ensure no resource-hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down. If you need any assistance, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Cons mentioned:Cooling
DO NOT GET THIS EVER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot explain how bad of a PC this is. DO NOT GET THIS PLEASE!!! Upon getting a brand new one, I played a simple YouTube video to find out that my computer RPM is 4000+ and heating up like crazy and then shutting off. There is something majorly wrong with the cooling unit that makes this computer worthless. DO NOT BUY!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this model. We're sorry to hear about the issue you're having with cooling this model. Based on the issue you described, we would recommend that you have this device sent in so we can have our team loo into this issue.
We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This one was a lemon. Gpu didn’t work correctly from day 1. On off switch didn’t work correctly. Good components.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear about your multiply issues. This is not the kind of experience we want any of our customers to have. Have you tried to use a different power outlet? Are you getting an error code from the device manager? Have you tried to re-install the graphics driver? I'm happy to look into this matter with you, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Pros mentioned:Gpu
The cooling system is st
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do you see the title for this desktop? Just leave these then throw others away.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on this model. We're sorry to hear about the issue you're having with the cooling system. Can you please provide us with more details on the issue you're having? We would love to have your issue resolved in a timely manner? We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Very good gaming computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a vwry nice computer...it performs as advertised.
I would recommend this to a friendRog me a great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To my eyes this pc looked like a quality build inside an out. Wire management is very clean and there's attention to detail in it. It works without glitch. The gpu quality and total price is a huge plus. And my kids... counting me in that group love the leds
I would recommend this to a friendGaming PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great PC, but I wish the return time was just a little longer.
I would recommend this to a friendGood after upgrade
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is kinda cheap, only good if you upgrade your system with a new AIO pump and preferably a new case.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for the feedback, I'm sorry to hear that the case doesn't suit your needs. I will be letting the related department know about this concern for continuous improvements to the product line. If you need technical assistance, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
A way to get these parts cheaper but that's it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic components are good but airflow and the case are extremely lacking. Front usb does not work either.
I would recommend this to a friendA Good Work Horse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a designer, not a gamer, I bought this PC for my design works. As my work demands a PC with a powerful graphics card, this PC is the right one for me. It works smoothly and it is very fast. But, it screams a lot when I work on a heavy file. Overall it is a good product.
I would recommend this to a friend- Cons mentioned:Cooling
Came defective and has overheating issue.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Straight off the bat my PC came with faulty HDMI sockets, the only one that worked properly was the one on the graphics card. Additionally thiers little to no room to add fans in this case so it thermal throttles regularly. I didn't expect to have to change cases for my computer to work right.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nate,
We're sorry to hear about the unfortunate experience you're having with this unit overheating. Based on the issue described, we would recommend that you have this unit sent in for servicing. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support