Customer Ratings & Reviews
- Model:
- G15CE-B9
- |
- SKU:
- 6455823
Customer reviews
Rating 3.6 out of 5 stars with 372 reviews
(372 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality3.6
Rating 3.6 out of 5 stars
- Ease of Use3.7
Rating 3.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent performance and high-quality GPU of the ROG Gaming Desktop, along with its good value for the price and solid build quality. However, many customers also point out issues with the cooling system and some express dissatisfaction with the case design. Concerns regarding the RAM's specifications were also noted.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
ROG for the win
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs great, fast and stable. Only downfall is it doesn’t have much room for upgrades/slots on motherboard.
I would recommend this to a friendRated 5 out of 5 stars
A gift for our grandson.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this as a gift for our grandson. He absolutely loves it for 3D modeling & printing, and for gaming.
I would recommend this to a friendRated 1 out of 5 stars
Best Buy does not stand behind sold products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy elsewhere, preferably ASUS who has a two year warranty for same price. I purchased july 30 and received Aug 3 and the "30 day" replacement as it states on this page is false. The PC stopped working(turning on) sept 16th which is about 45 days after I got the PC shipped and I paid way too much to not get it fixed for free rather than being told to go to geek squad, and told to contact the manufacturer to get help. I will no longer be buying anything from best buy. They do not stand behind the items they sell.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear about the unfortunate experience you're having with the power on this model. Please allow us to make your experience with ASUS a better one. Based on the issue you described we would recommend that you have this model sent in for servicing. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Asus ROG
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Asus ROG is the best bang for the buck bought one 7 years ago still love it. Ready to use this new one soon
I would recommend this to a friendRated 5 out of 5 stars
Fast computer i got the FHR
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast computer i got the FHR on the 3070. I tried to buy one december but itsLHR so i returned it.
I would recommend this to a friendRated 5 out of 5 stars
Nice Build
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was going to build a desktop but this was a pretty good deal especially when the GPU is hard to obtain
I would recommend this to a friendRated 5 out of 5 stars
Great PC!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.System is great overall...butttttt...cpu fan definetly need to be replaced....everything else is great.
I would recommend this to a friendRated 5 out of 5 stars
Its ok..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice speed. Playing online games thru fios. Desgin is nice and its fast and compatiable to any online games.
I would recommend this to a friendRated 5 out of 5 stars
Great for gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been great so far. I have not seen the cooling issues that I see in other reviews
I would recommend this to a friendRated 2 out of 5 stars
Wailing fan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fan was so loud and obnoxious, I returned it. It would constantly change speeds and decibels. I could not concentrate with the wail.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear HPOmenHasSomeIssues,
We're sorry to hear about the unfortunate experience you're having with the fan on this model. The noise that is emitting from the computer is known as coil whine. When the electrical current is increased to a certain point, the magnetic field around the coil can cause it to vibrate, which produces the whiny sound. After a short amount of time the noise should go away as the components regulates. However, if it is that the sound is too much for you, then we would recommend that you have this device sent in for servicing.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed this item got. Very impressed with it. Will definitely get another one if needed.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great graphics and smooth playing. Its easy to setup and cannot complain about anything.
I would recommend this to a friendRated 5 out of 5 stars
NON-LHR 3070
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still comes with a non-lhr 3070. Ordered on 12/19.
I would recommend this to a friendRated 1 out of 5 stars
Absolute Junk!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY....I am highly disappointed. I just got this 2 weeks ago and it was working fine. Then I come home from work and it will not power up. I called tech support and they had me 'reset' it and it still won't work. Now I have to take this back since I did a progressive leasing agreement and have to wait for the lease to be stopped and then start a new one to get another computer. That's a 2 week wait. Don't get this.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Certainly, we understand your disappointment with the unit not powering on. Seen that you are returning it, I do hope that you get a replacement. If you have any concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Good pc
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tower overall, get the better graphics card and cpu if you can
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. I've been using it none-stop from the day of the purchase.
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, perfect for the price. Would definitely recommend!!
I would recommend this to a friendRated 5 out of 5 stars
The best pc
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it goes super well very fast and the design is very epic
I would recommend this to a friendRated 5 out of 5 stars
Solid pre built
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid pc for pre built, added better cooling before initial start, zero problems
I would recommend this to a friendRated 5 out of 5 stars
Pc for the future
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems fast boot up and not graphic issues with any game or vr
I would recommend this to a friend





