Customer Ratings & Reviews
- Model:
- G15CE-B9
- SKU:
- 6455823
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent performance and high-quality GPU of the ROG Gaming Desktop, along with its good value for the price and solid build quality. However, many customers also point out issues with the cooling system and some express dissatisfaction with the case design. Concerns regarding the RAM's specifications were also noted.
This summary was generated by AI based on customer reviews.
Pc for the future
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems fast boot up and not graphic issues with any game or vr
I would recommend this to a friendGood deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and added a kraken k53. Works great with no overheating issues.
I would recommend this to a friendGood pc for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome pc for that price thank god i got one cause they sell out so fast!
No, I would not recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine performance and price works as expected
I would recommend this to a friendGood!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son to keep him busy and out of trouble!!
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just throw in a better cooler and this PC works like a dream love it
I would recommend this to a friendincludes a rtx 3070
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great specs for a PC, includes a rtx 3070 which alone is worth the cost.
I would recommend this to a friendRecommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend to buy, a good thing, reliable and high quality!
I would recommend this to a friendComputer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.************** LOVE IT!!!!!!!!!!!!!!!!!***********
I would recommend this to a friendGreat PC
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been an amazing computer for my son! He loves it!
I would recommend this to a friendHighly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not expect this quality in this price range.
I would recommend this to a friendWorst PC ever - don't buy it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 star cause I cant put 0. Bought the computer and gave problems since day 1. Computer shuts down at ramdon, for no reason. I turned on, open YouTube, and shuts down automatically. If Im playing a game, it shuts down automatically for no reason. Just garbage.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Certainly, we understand your disappointment with the computer shutting down. This is absolutely not the kind of experience we want any of our customers to have. Are you getting an error code? What is the average temperature during gameplay? You can reach me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Bad pc not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The power supply burns my gpu sp i really dont recommend this pc because the parts in general so cheap made if you buy it it won't survive for long time some bad will happen just don't have time to return it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this model. We're sorry to hear about the unfortunate experience you are having with this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
- Cons mentioned:Case, Cooling
Good build very clean
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok so I had to come just to review this since I can't find very much information even from ASUS themselves. Model G15CE-B9 Specs were as follows Mobo : ROG STRIX B560-G GAMING WIFI Ram : 2x8gb ddr4 3200mhz cl22 Hynix CPU : Intel Core i7 11700F with stock cooler GPU : ASUS DUAL OC 3070 RTX Storage: 500gb WD blue sn530 nvme gen 3 and Toshiba 1tb HDD PSU : Couldn't find make because didn't remove but its 80 plus gold 750watt Overall the PC works well, does not overheat even after OCing the GPU. CPU does thermal throttle due to stock cooler but thats a given and should be expected using a stock cooler. When gaming im generally around 4.5 and under 85C. My complaints are that this PC is completely lacking room for a decent size AIO on top. The ram was cheap and so was the nvme drive. They seriously could of added even 1 front fan for air flow or 1 on top as well. But left it empty, you only have your CPU cooler GPU fans and a exhaust fan. Due to this these fans work HARD especially the CPU and exhaust fan. They can get quite loud. Also the case sits at a slight angle causing the back half of the PSU fan to be extremely close to whatever surface it is on. If you have it on carpet, this will be a problem. For me it has not been due to it being on a flat empty table. I am sure if you added a few fans and replaced the CPU cooler this thing would perform quite well. When benchmarked it got UFO on all tests and after some slight tweaking and minor upgrades it saw MAJOR improvement. They did a good job putting it together as well, wires are tucked well and everything was installed properly. No ketchup and mustard wires, all black wires. Looks very good with a RGB strip along the glass panel which looks great. Also this case has a headphones holder on the front left of it near the top. If you're looking for a 11th gen cpu and 3070 this is a great option if you don't mind upgrading a few parts and adding some fans. Sorry for no photos.
I would recommend this to a friend Beware of updates
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would love to rate higher, but after having this for less than 3 weeks a forced update to the bios it killed the pc. Returned for full credit.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this model. We're sorry to hear about the unfortunate experience you had with this model and that that you had to return it. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this gaming pc only to find out that you cannot make any modifications to keep it cool. I had to return this PC. Great graphics card though!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear IndianaJ,
We appreciate you sharing your feedback on this model. We're sorry to hear about the overheating issues you had with this model and that you had to return it. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Missing component
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Today I came to realize that there is no HD in computing, I want a hard drive the same promised in the description, please
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We certainly understand your disappointment with the quality of the product and the inconvenience this may have caused if the PC has missing hardrive.
The PC comes with a 512GB SSD and a 1TB SATA hardrive. If you receive it without hardrive, please contact BestBuy directly at: 1-888-237-8289 for a resolution.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Poor product description
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fair product. The keyboard and mouse is the very normal one. Poor description.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gamer,
Thank you for your comment regarding the advertising about the keyboard.
The desktop does come with a wired keyboard and mouse. We will contact the appropriate department in order to make the necessary changes regarding the advertising information on the keyboard and mouse.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im having nothing but issues with this pc. Shuts off when i play games
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Samuel,
We appreciate you sharing you sharing your feedback on this model. We're sorry to hear about the unfortunate experience you're having with this model. We would recommend that you perform a hard reset on this model. 1. Unplug the charger
2. Press and hold the power button for 1 full minute
3. Plug in only the charger and start up normally
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Garbage prebuild
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More like Republic Of GARBAGE! Computer was DOA. Wouldn’t boot at all.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Biostyx,
We do understand your disappointment and the inconvenience if the PC will not bootup or power on.
Usually, you will do the following to resolve the issue. Please verify if the unit is connected to a working monitor using known good video cable and the correct input source from the monitor was selected correctly. Check the AC adapter was properly connected from the unit to a working surge protector or AC outlet and the power button is being pressed all the way down to trigger a power on signal. Also, please try to disconnect the AC adapter and let the unit drain for at least 10 minutes to reset and clear the memory. After doing this, please reconnect your AC adapter then power on the unit.
If you need further assistance, please let me know and I will be more than happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty