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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 372 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers frequently mention the excellent performance and high-quality GPU of the ROG Gaming Desktop, along with its good value for the price and solid build quality. However, many customers also point out issues with the cooling system and some express dissatisfaction with the case design. Concerns regarding the RAM's specifications were also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 372 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    It was worth it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great because it was a return. Yes, it's loud and fan happy, but I don't notice with my headphones on. If it offers good speed and memory to handle any gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Good value but needs upgrades

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a couple of months ago and have made a couple of cheap upgrades to greatly improve the performance: - $20 vetroo cpu cooler from Amazon - $40 cooler master micro-atx case from amazon, came with 2 case fans too Good value when I bought it, especially considering the high end micro-atx Mobo.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible Case and Cooling

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermals are terrible and I was constantly at 80C without any games open and a few hours into gameplay the whole computer shut down. Make sure you fix the bios fan settings as mentioned before or else you'll see extremely high temps even without heavy load. Also be very careful if you're replacing the cpu cooler because there's only about 6 inches of clearance which wasn't enough for the 120mm cpu cooler I bought. There's also only space for a 92mm fan in the back and no other ways to mount fans. Also, the fans that come with the case are very very loud. Overall, it was the best I could do at this time but honestly not sure if it was worth it over building it myself and waiting for parts.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 5 out of 5 stars

    Solid rig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent rig with solid integration of the 3070 into a gorgeous case. The cooling issue has not been an issue for me yet even at max graphics, though the fan does get loud. I may swap it out for aesthetics and reduced noise. My only complaint is that for some reason store pickup was not available for this and I had to bend over backwards to make sure I was home when it came, as opposed to picking up this valuable item at the bb a mile away. Otherwise satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great components & value - terrible airflow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality components in a compact case with poor airflow. Throw in a 240mm aio for $100 + 1 or 2 additional fans & you are looking at an extremely solid build for under $2k.

    I would recommend this to a friend
  • Pros mentioned:
    Gpu

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking to get your hands on a great computer with one of the hard to find GPU's, then this is for you. Like some of the others have mentioned though, you need to add this - https://www.bestbuy.com/site/corsair-icue-h100i-elite-capellix-cpu-cooler-black/6422732.p?skuId=6422732. It's really not hard to install yourself, just search YouTube, many step by step guides. All in all a great computer for the money and what better than Asus! Asus are the innovators! From desktops, motherboards, laptops and more, Asus is the (IMO) BEST!

    I would recommend this to a friend
  • Pros mentioned:
    Gpu

    Rated 5 out of 5 stars

    High Quality Asus Rog

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer! High quality Asus Rog Strix gaming motherboard, super fast processor, and amazing wifi 6 support.

    I would recommend this to a friend
  • Pros mentioned:
    Gpu

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a prebuilt. Lacking some things that a custom build would have but if you’re just looking to pick up a computer and go, this will certainly do the trick even for most of the latest AAA games.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling, Ram

    Rated 1 out of 5 stars

    Not reliable due to overheating

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend getting this pc the cooling system is to weak so the cpu overheats and the pc shuts down. Went to geek squad to get it looked at and they couldn't get the same issue to happen so its random. Had it shut off on me downloading files, trying to play forza, and even watching videos on the browser. They said i could upgrade the cooling but they recommend a liquid cooling and the case is to tight so at that point i would say just get a different pc.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear that your unit is overheating. This is not the kind of experience we want any of our customers to have. What is the average temp on idle? If you have not returned it, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Case

    Rated 4 out of 5 stars

    Amazing Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing computer. Just comes with a subpar CPU Fan. Once you change that it's perfect. This is also my personal opinion but the case is a bit small I wish it was bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Cooling

    Rated 5 out of 5 stars

    Overall great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing is you might need to upgrade cooling because it’s a little loud but other than that, I couldn’t be happier

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Cooling

    Rated 5 out of 5 stars

    Gaming Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! Lightning fast only downside is cooling and how loud it gets. Other than that it’s a great performer!

    I would recommend this to a friend
  • Cons mentioned:
    Case, Cooling

    Rated 5 out of 5 stars

    Good prebuilt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs an upgraded cooler and you'd probably like a bigger case for it but other than that it's a good gaming system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fav computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVED IT. Great starter pc for gamers! 10/10 recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the pc for about 3 weeks but it has been great extremely fast and destroys every game on ultra settings.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while it would be nice to have an extra fan in there for peace of mind, there are no overheating issues and the system works great.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 3 out of 5 stars

    Decent specs but lacks airflow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is okay but will require some aort of cooling solution. Case only has one 80mm exhaust that will not suffice. Find a way to increase some air flow and change out the stock cooler on the cpu and it is a good system.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 4 out of 5 stars

    Cooling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for what I spent on it. Only thing was the cooling but it was easily fixed by adding a fan or two to keep the air moving through the tower.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    From an experienced pc builder, stay far away

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who has built many pcs for my self and friends, lets just say I have something to say about this. Lets start of with I only got this because it had a 3070, or else I would always build my own pc. So the first the wrong is that the cpu over heats. It can't go past 20% load without overheating and crashing the pc. It literally hit 100 degrees celsius with only a few chrome tab opens. I put in new thermal paste, turned up the fan speed and the same problem persists. Why is there only 1 fan? Why is there no intake fans? Why cant I install more fans? There is literally a large block on the top of the pc blocking me from installing any fans. The only good thing about this pc is the rgb on the case and the 3070. This whole build is really bad and its not worth it for getting a 3070 or what ever gpu is in it. Stay clear.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Josh,


      The cooling system was fully-tested with no problem found.



      It is normal for the the desktop PC to generates more heat than normal while it is under heavy load especially during, WINDOWS Update and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle. It does decreases or normalizes once utilization goes down. Please ensure the air ventilations are free from obstructions in order to have an efficient air flow for better heat dissipation. While gaming, please verify if no system resource hungry applications are running in the background, this will definitely spike the temperature and may cause auto-restart. It does decreases or normalizes once utilization goes down.




      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact, powerful, and light unit. The CPU and GPU are near each other causing lots of heat. Recommend moving GPU to another PCIe slot.

    I would recommend this to a friend