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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 708 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers value the powerful GPU and excellent performance of the ROG Gaming Desktop, frequently praising its performance and price. However, many customers express concerns regarding the cooling system, citing excessive noise and inadequate cooling as significant drawbacks. The case design also receives mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 708 reviews
  • Pros mentioned:
    Performance
    Cons mentioned:
    Cooling

    Rated 4 out of 5 stars

    Need replace cpu cooler

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Components are good but cooling is poor, changing cpu cooler increased performance quite a bit

    I would recommend this to a friend
  • Pros mentioned:
    Gpu
    Cons mentioned:
    Case

    Rated 4 out of 5 stars

    Good if you want a 3080 now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing GPU, somehow kept temp under 70F in this hot case. The rest can't keep up.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good but needs fans and aio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great economy prebuilt. 90mm fans are lame and has no fans from of case . Plan to add more fans

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good deal but with some cooling issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, really solid pc. However the cooling definitely needs to be addressed. This thing genuinely sounds like a jet engine. So a case swap/Cpu cooler swap/Adding more fans is a must. I purchased a Vetroo V5 that i'll be installing in the morning. Other than that, the pc runs like a beast. Absolutely love it

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 4 out of 5 stars

    cpu heats up (cpu ok)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    limitation: cpu heats up too much and I am currently using it with cpu speed capped at 3.9GHz to keep the temperature reasonable. I intend to use it primarily for gpu (which does not heat up) and it is quite a good computer if one does not mind using it under slightly sub-optimal cpu clock speed (which is not a big concern if gpu heavy jobs).

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 4 out of 5 stars

    Same problem as everyone, CPU OVERHEATING!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price in this market, you'll just have to change out the CPU cooler if you don't want to constantly overheat and shut down every 5 mins. I replaced the stock cooler with a Vetroo V5 like one guy suggested, just be careful. If you have all your dimm slots filled in, the fan will bump into it. I had to get a slim fan to fit. Once you get the cooling issues fixed, its a great system.

    I would recommend this to a friend
  • Pros mentioned:
    Gpu, Price

    Rated 5 out of 5 stars

    Totally worth especially in 2021

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value in today's market. Good cable management, decent non proprietary parts selection, surprisingly good power supply. Also it includes a 3080 Tuf so its a decent quality 3080, not just some reference or one off blower card. The case looks a lot better in person as well, and the handle is good for moving it around.

    I would recommend this to a friend
  • Cons mentioned:
    Fans

    Rated 3 out of 5 stars

    Yikes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you accept the fact that you have to replace the case so that you can actually manage to have airflow then overall its not bad for the orice. Fans literally sound like a jet engine, they literally scared me enough to turn the computer off whenever I first turned it on. Imediately put everything that was good enough to put into my old case so that I could have my fans instead of theirs.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jeremiah,

      We're sorry to hear about the unfortunate experience you're having with this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Price
    Cons mentioned:
    Cooling

    Rated 4 out of 5 stars

    ROG gaming dekstop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value taking into an account this crazy GPU market. But runs very hot.

    I would recommend this to a friend
  • Pros mentioned:
    Gpu

    Rated 4 out of 5 stars

    Good All Around System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Not really impressed with the lack of case intake fan, but happy that the CPU has a heatsink and fan. BIOS options are plentiful and similar to every other ASUS motherboard. Kudos here. Usually, system builders cheap out on the motherboard and give you just the bare minimum.

    I would recommend this to a friend
  • Cons mentioned:
    Case, Cooling

    Rated 3 out of 5 stars

    Good but not great.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are good compounds, but there are cooler problems with the fans, and the case is small.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear William,

      We are sorry to hear that your system was running hot. Please contact our support for assistance if you experience any issues, you can find our contact details below. We do value our customers and take negative customer service experience very seriously. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2107020733-0092" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support

      https://www.asus.com/us/support/callus Asus

  • Cons mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great parts, good value, no airflow.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system, except for the case, it's like a vacuum chamber. The RTX 3080 is worth the price alone. Get yourself a case with good airflow, and a $25 Vetroo V5 cooler, some Noctua fans, some MX5 thermal compound, and you'll have a sweet setup using the parts from the system.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 4 out of 5 stars

    To make usable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Follow at your own risk. 1. Remove side panel 2. Undervolt cpu/gpu 3. Turn off all asus OC settings in bios input settings manually for better voltage/thermals/noise 4. Unify cpu all core ratio and limit boost to 46x 5. Repaste Cpu 6. Add fans/adjust profiles for noise 7. Overclock RAM

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 3 out of 5 stars

    Need a new CPU cooler

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for the price it was on sale. But wow what a bad CPU cooler like very bad, and its making this great value PC kinda not selling out. However there is a workaround that if you want to open the case and replace the stock CPU cooler with this "The Vetroo V5 cooler" yes I know some people are not so good replacing the CPU cooler themself but that's the ONLY WAY. Now for ASUS you guys sucks plain and simple with this PC thermal design.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 3 out of 5 stars

    3080 11th gen with heat issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a cooling problem you will need to address right off the bat. If not it will run really hot and you will get some thermal shutdowns. other than the cooling issues this system is fairly decent with the current GPU shortage we are in. https://imgur.com/a/v5foM6l this is a link to a guide of what you have to get the pc cool, that or you will have to do a case swap.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Chong,

      We certainly understand your concern about the cooling system and the thermal issues on the desktop PC.



      The cooling system is adequate to dissipate heat efficiently. It is normal for the PC, with the same hardware configuration and regardless of the manufacturer, to generate more heat than normal while under heavy load especially during gaming, WINDOWS Update and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle. Please check if the air ventilations are free from obstructions in order to have an efficient air flow for better heat dissipation. Also, while gaming, please ensure no resource hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down.



      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Cons mentioned:
    Case

    Rated 3 out of 5 stars

    Great components, crap case and CPU heatsink/fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to give this 5 stars, but I just cannot. The case is absolute garbage. It has only 1 case fan?! The CPU heatsink and fan is junk. Replaced the case and the CPU heatsink/fan with a water cooled unit, and now this thing is rock solid. The components themselves are not bad at all, just...this case and heatsink and fan are the worst I have seen in a long time...sigh...

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear that the case doesn't meet your needs. This is not the kind of experience we want any of our customers to have. I will be letting the related department know about this concern for continuous improvements to the product line. If you have any concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Cooling

    Rated 3 out of 5 stars

    Hot and Loud - Rebuild Required

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should probably come with hearing protection because the fan is so loud. Not that it really helps though because CPU reaches over 80°C while browsing the web. Product should not be considered ready to use as is, because it requires pretty significant modification to make it viable. I rebuilt it in a larger case and got better cooling and now it runs much better. I paid $1300+taxes, September 2022.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ElJaso,

      We are truly sorry to hear that your CPU temperature was high when you first bought this device. Please allow us the opportunity to make your experience with ASUS a better one. We recommend that you read the follow FAQ below to provide some insight on this issue. We do value your feedback and take negative customer service experiences very seriously. We stand behind our products and we will use your feedback to aid in improving our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide your case number "N2107020733-0090" for reference. We will do our best to provide a quick resolution to your case. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support

      Will CPU lifespan or stability be affected under high temperature?: https://www.asus.com/us/support/FAQ/1041954/ Asus

  • Cons mentioned:
    Cooling

    Rated 3 out of 5 stars

    Okay but runs hot - passable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Hard to find hardware at the time of purchase, especially the RTX 3080, but a beast of a machine. Can run basically everything I throw at it. Cons: Cooling is inadequate. The fans would ramp up under moderate load, eventually get overloaded, and reset. Swapping out the case and CPU cooler end up costing more and require some working knowledge

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear valued customer, We appreciate you sharing your feedback on this model as this will aid in any improvements that need to be made. We'd love nothing more than to improve your perception of our products. However, if you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. I'll be happy to provide a quick resolution to your case. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great system, quality components,……..one flaw!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system with quality components and one flaw! After rectifying the CPU thermal issue, it works flawlessly! Performance easily exceeds all 3D-modeling, rendering and engineering simulation scenarios while easily facilitating high quality gaming on weekends! :-)

    I would recommend this to a friend
  • Pros mentioned:
    Gpu
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    If its on sale get it you wont regret it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all this thing will run hot but i got it during a flash sale and for the price i couldnt turn it down Pros its a 3080 good motherboard Decent motherboard Cons runs hot Fans loud Case has no room for any aux fans

    I would recommend this to a friend