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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 708 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers value the powerful GPU and excellent performance of the ROG Gaming Desktop, frequently praising its performance and price. However, many customers express concerns regarding the cooling system, citing excessive noise and inadequate cooling as significant drawbacks. The case design also receives mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 708 reviews
  • Cons mentioned:
    Cooling

    Rated 2 out of 5 stars

    Awesome 3080 but can't do anything due to CPU heat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a bad idea! Without installing any software or games this is right out of the box after basic windows setup, this CPU is cranking at 100 degrees and jet engine fans keep kicking in. On a reboot it gave an error of overheating and would not even boot! Amazing 3080 and can't even do anything with it so far. This absolutely requires some liquid cooling so would love to hear some recommendations on which liquid cooling for cpu can go on this. Where to check for this?

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Certainly, we understand your disappointment with the unit overheating and would not boot. This is absolutely not the kind of experience we want any of our customers to have. If possible, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Gpu

    Rated 3 out of 5 stars

    Runs very hot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This desktop gets extremely hot and the CPU throttles. Cannot add cooling without voiding warranty. I just took the GPU and used it in my existing Ryzen 3600 setup. It is still worth it because of the RTX3080 GPU which is amazing for 4k Gaming

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear that your unit gets extremely hot. This is absolutely not the kind of experience we want any of our customers to have. Please attempt these steps:

      Right-click over the Windows desktop and select "NVIDIA Control Panel" -> from the NVIDIA Control Panel, select the "Manage 3D settings" from the left column -> click on the Power management mode drop-down box and select "Prefer Maximum Performance".

      Open the System section and scroll down on the Display tab, and click ‘Graphics settings’ at the bottom and enable hardware-accelerated GPU scheduling. Once you’ve enabled the setting, restart your PC.

      For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Good bang for the buck system!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This price was great with the graphics card it came with during the pandemic where the prices were outrageous.

    I would recommend this to a friend
  • Pros mentioned:
    Gpu
    Cons mentioned:
    Cooling

    Rated 5 out of 5 stars

    Easy way to get hands on a 3080 gpu

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pre built pc. Easy way to get hands on a 3080 gpu. Cooling should have been better with atleast AIO water cooling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer.......................................

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great video card wrapped in really nice PC!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two days in and this is much more of a machine than I thought it would be. Gaming for a couple of hours with Metro 2033 caused no heating or noisy fan issues. The CPU fan on my PC is much better than the one in the pictures on the Best Buy site. The User Benchmark site rates this at 220, 110, 220, or "UFO" across the board. This is right out of the box. Very impressed. Asus ROG all the way.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 4 out of 5 stars

    This is one hot boi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price for 2021. However the CPU cooler is trash. The airflow is not adequate for this type of setup. A case swap is needed to prevent thermal throttling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3080 currently better than 4060 due to optimizatio

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kickass New Case was Affordable, like the RGB Better!

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 3 out of 5 stars

    It has a very poor cooling design

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a very poor cooling design and NO room for upgrade, not even possible to install a 120mm liquid cooler to the current case.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We're sorry to hear about the unfortunate experience you're having with the cooling design as well as the build quality. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Case, Cooling

    Rated 1 out of 5 stars

    I7-11000kf 3080 model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheated so badly that it fried something and had to return it, would get stuck in power on/off loop. Cool stuff inside, terrible case, terrible cooling. Cpu hit 100c constantly in games, need a cooler 3x the size of the one they gave me in this model. I7-11000kf and rtx 3080

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear that the unit overheated, and you had to return it. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. If you have any concerns about another model, feel free to send us a tweet or direct message to our Official ASUS North America Support Twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link
      to this post for reference.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Case

    Rated 4 out of 5 stars

    Steal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly good unit at this price range. The tower is tight and not a lot of room for customization but it comes jammed packed out of the box.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 3 out of 5 stars

    works but hot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works and has good 3080 but case doesnt have good airflow and gets quite hot, worth getting better case and swapping everything over

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear that the unit gets hot. This is not the kind of experience we want any of our customers to have. The cooling system is adequate to dissipate heat efficiently while the computer is under heavy load. It is normal for the desktop, with the same hardware configuration and regardless of the manufacturer, to generate more heat than normal while under heavy load especially during gaming, WINDOWS Update, and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient airflow for better heat dissipation. While gaming, please ensure no resource-hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down.

      For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A truly amazing desktopand well worth the price, it’s so easy to get wrapped up into the game world and spend hours enjoying it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Asus needs to rework the cpu cooler just a little

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They posted that they did not "mean" to make the computer run at 100c. They cut every corner they could to make the computer a decent price, and by doing that they MADE it run at 100c. Mine run at 100c Everyone's is running at 100c so it was 100% done on purpose! They could have sold it at the same price, and just put a slightly better cooler on the cpu, and everything would would be "fine", but they close to screw over the customer, and go straight profit! Also the Asus Armory program is straight malware uninstall it right away!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear about your experience with the temperature and the Armoury Crate application. What is the average temperature on idle? Have you updated the BIOS? If possible, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Gpu, Performance

    Rated 5 out of 5 stars

    Dont trust the nay-sayers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can find one, buy it. An absolute beast. Its worth the non lhr tuf3080 alone. Purchased Dec 2021

    I would recommend this to a friend
  • Cons mentioned:
    Case

    Rated 4 out of 5 stars

    Excellent computer, horrible case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from the horrible case with horrible air flow, not a single issue with it. Swapped it into a Lian Li O11 mini case and couldn't be happier

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Runs Hot-KB/Mouse is not what you get

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No air intake so tends to run hot. If you are buying this for the GPU make sure you have a small #0 to #1 screwdriver at about 3" in length in order to get it out (grating stops you from reaching the screws), Asus has it mounted to protect it during shipping I guess and I had to go to ace hardware to get the right size screwdriver to take it out without ripping apart the case. Keyboard and Mouse is NOT what you get, you get really cheapo mouse and keyboard, not a deal breaker but kind of annoying and the image should be taken down.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear that the unit runs hot. This is absolutely not the kind of experience we want any of our customers to have. Have you updated the BIOS/ Windows OS? For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great system, bad cooling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, but the cooling on it is horrible. Do yourself a favor and replace the fan and recase it.

    I would recommend this to a friend
  • Pros mentioned:
    Gpu

    Rated 5 out of 5 stars

    Better value 2021. Okay Value Q1 2022.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GPU: Asus 3080 NON-LHR. Great price during the time of purchase when GPU prices were insane. Overall still decent value for Q1 2022. Heat is a huge issue, as case has poor airflow. Look up modifications necessary to resolving this issue. GPU was a pain to remove, make sure all bracket screws are taken out. The GPU clip required tremendous force to remove the GPU from the motherboard. (To the point of nearly breaking)

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pc but needs better cooling. High temps after playing for couple hours. Removed internals and swapped with a new case for better cooling. Worth it.

    I would recommend this to a friend