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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 708 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers value the powerful GPU and excellent performance of the ROG Gaming Desktop, frequently praising its performance and price. However, many customers express concerns regarding the cooling system, citing excessive noise and inadequate cooling as significant drawbacks. The case design also receives mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 708 reviews
  • Rated 3 out of 5 stars

    Don’t use high settings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything ran smooth but the temps were through the roof and it sounded like a fighter jet every time it needed to load/ process anything remotely big. I would only recommend this if you’re fine with running average or low settings when you play games or else your cpu temps reach 85 degrees or higher in no time. I returned this product and went with a custom build instead

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Prebuild,

      We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If possible, give me a detailed description to any specifics in regards to your situation so we can collaborate towards a resolution. You can reach me at cl-adrian@asus.com. Your case for reference is N2107043835-0007.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Cons mentioned:
    Cooling

    Rated 3 out of 5 stars

    Needs help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs some extras before it's good to go. Add some fans or put it in a different case and you're set

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you so much for the feedback, I will be letting the related department know about this concern for continuous improvements to the product line. If you have any concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Cooling

    Rated 5 out of 5 stars

    Advice?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A word of advice the desktop is amazing the only drawback.Is that the prebuilt fan is not enough they get loud, and above all hot.If you want it to be perfect buy yourself a better and quieter fan.Otherwise this thing will just overheat and you won’t be able to play anything.It is a great desktop

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 3 out of 5 stars

    Good not great - runs hot -full hash Asus TUF 3080

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machine - great prebuild and GPU considering the market resell. Needs some modifications to cool down PC. Received 9/9/21 - non lhr

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's regrettable to hear you've encountered issues with the unit overheating. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. What is your average temp on idle? Have you updated the Windows OS? If you wish to resolve this matter, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Asus power

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the computer for editing and it has been amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Bruh, I love this PC.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand this nonsense about the fans in the other reviews. The ONLY time the fans get loud is when I'm video editing LOTS of videos at once. It doesn't get loud when I'm gaming at 2K 4K Max settings whatever. I never hear this thing when gaming, only when editing. And that's completely fine

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 4 out of 5 stars

    could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a powerful desktop but it need better cooling. at least more intake fan.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Why tho

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was great especially for price. But now only 2 months later my pc just keeps shutting off for no reason

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear DeezNvtz,

      I'm sorry to hear that your unit is shutting down. This is not the kind of experience we want our customers to have. Is your unit overheating? Are you getting any error codes? Please attempt to do an anti-virus scan and update your Windows OS. For further troubleshooting, feel free to contact me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    Decent, especially these days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad rig, although the cooler is extremely loud. Is tiny for this chip; would've been fine on an i5 or even the normal 11700f like the one in the 3070 version. Is also weird including a top of the line b560 mobo when an unlocked chip should be on a z series mobo, but you can't be too picky there. Buy another 120mm fan (or two), and toss them on and it's a pretty decent rig. Case is meh, although front USB-C is pretty nifty.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Bobbity,




      We do understand your concern about the fan noise.



      The cooling fan is efficient in dissipating heat properly. It is normal for the fan to spin at full-throttle and generates noise louder than normal while the laptop is under heavy load like gaming, especially during the initial WINDOWS setup and WINDOWS Update installation. Also, the fan noise will be louder while antivirus software or malware are running continuously in the background. Please make sure the system was not compromised by viruses or malware by doing a full system scan using an internet security software or application.


      When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle and noise will be louder than normal. It does decreases or normalizes once utilization goes down.





      If you need further assistance, please let me know and I will be more than happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 4 out of 5 stars

    It would be nice to get what you order

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good prebuilt,when you get it! I recently bought 2of these computers and they work great. However best buy one was ordered next day air that didn’t show up next day and the other never showed up at all. And Best Buy’s response was really to bad so sad. Thanks Best Buy your killin it! Lucky for me I have dozens of these units, 100 mega hash all day.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    No bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer ran any game without issue just very very loud

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Nice pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice gaming pc. Fan is a bit loud, but works great.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great gaming PC at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son who had to leave his old gaming PC when we moved and he absolutely loves it. The fan is a bit loud, but that's a small price to pay for it not overheating, which happened a lot on his old PC. So far, he has had no problem with it overheating.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Decent Gaming pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming pc. Very easy plug and play. 10/10 recommend

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price for a non- gamer gaming PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer not because I’m a gamer, because I’m not, but the price was so good I figure I won’t need to buy another computer for a number of years now. It has all the features I could ever want, and the colors are very nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Gpu

    Rated 5 out of 5 stars

    Great machine if you can find a deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing machine. I got mine in fair condition and it seems to have an aftermarket air cooler on the CPU. Also someone has installed windows 10 on it which runs a lot better than Windows 11, the 2TB hdd was busted but who cares.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 5 out of 5 stars

    ASUS please don't cheap out on the case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible full hr 3080 ASUS TUF card included. All is good except for the thermals. I had to suffer the same fate as everyone else here. GDDR6 runs terribly hot by itself, and when inserted into this cramped case... I could add a thousand fans and the heat won't dissipate.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good price for it so far so good ,no problen whit it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 4 stars because it didn't come with windows 11 as advertised, I had to update it a full clean install is always best that's why I purchased it. There are some glitches with the mouse software, I have tried 5 different ones and they all give me problems. Other then that everything else seems to run nicely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great PC; Louder then a wind tunnel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only been using this computer for less then a week and I find it miles better then my old one, which sometimes would take a minute just for a window to pop up. Only con is, like others have said. the fans are so loud you can't even hear yourself think. And I'm not a real PC builder so I wouldn't know how to fix it.

    I would recommend this to a friend