Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.7 out of 5 stars with 708 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers value the powerful GPU and excellent performance of the ROG Gaming Desktop, frequently praising its performance and price. However, many customers express concerns regarding the cooling system, citing excessive noise and inadequate cooling as significant drawbacks. The case design also receives mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 708 reviews
  • Cons mentioned:
    Cooling

    Rated 2 out of 5 stars

    Right out of the box the CPU was reading 100•c

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box the CPU was reading 100 degrees celsius with being on for 10 mins. Not even running a game… it would be great if that wasn’t the issue. I know these had poor cooling but 100 degrees right out of the box though? Idk. Just returned because it might have been damaged in shipping.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Sadpcbuyer,

      We do understand your concern about thermal issues.



      It is normal for the laptop, with the same hardware configuration and regardless of the manufacturer, to generate more heat than normal while under heavy load especially during gaming, WINDOWS Update and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient air flow for better heat dissipation. While gaming, please ensure no resource hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down.



      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Cons mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great purchase!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the price for a pc like that, just a few tweaks to make to improve cooling and your beast is ready to take on any games!

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great PC

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a present for my daughter. She loves it. works perfect. The only thing is that the fans are pretty loud. Other than that, thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Gpu
    Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor airflow, and factory products are useless beyond repair. Need to replace most parts especially the cooler fan. The only thing good on this is the rtx 3080.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We're sorry to hear about the unfortunate experience you had with the airflow on this model. Based on the issue you described, we would recommend that you have this device sent in for servicing so we can have our team looked into this issue. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Cooling

    Rated 3 out of 5 stars

    Bad airflow, other than that its good!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay... The airflow is pretty bad, but at least you get a 3080

    I would recommend this to a friend
  • Cons mentioned:
    Case

    Rated 5 out of 5 stars

    Great Components, Terrible Case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent components. Almost break even with msrp at current prices. The case is terrible for this generation of gpus and cpus, replace it asap.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 3 out of 5 stars

    Not good!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooling is sucks! Super bad! Feel it will blow up anytime!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Certainly, we understand your disappointment with the cooling. This is absolutely not the kind of experience we want any of our customers to have. What is the average temp on idle? Please ensure to keep your Windows OS up to date and scan for malware. For further troubleshooting, feel free to send us a tweet or direct message to our Official ASUS North America Support Twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link
      to this post for reference.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Cooling

    Rated 2 out of 5 stars

    Overheats under normal operation....

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheats.... Customer support states normal temps of 80F running basic games in my 65F basement. Unless you can put all the parts in a new case. AVOID. They should pull this from market. Components will not last in this hot box....

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Hellbender,

      Thank you for your comment.



      We do understand your concern about thermal issues. It is normal for the laptop, with the same hardware configuration and regardless of the manufacturer, to generate more heat than normal while under heavy load especially during gaming, WINDOWS Update and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient air flow for better heat dissipation. While gaming, please ensure no resource hungry applications are running in the background, this will definitely spike the temperature.
      Please ensure the system was not compromised by viruses or malware by doing a full system scan using an internet security software or application. By keeping Windows, drivers and BIOS up to date, power management services will be at its optimum. The heat or temperature does decreases or normalizes once system resource utilization goes down.




      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 4 out of 5 stars

    Works Good if you don't push it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case has two tiny fans that move very little air, but a CPU and a GPU that create a great deal of heat if you are gaming to the limits and they will throttle. This would be a perfect PC for office use or very limited low end gaming.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Runs hot & requires modification

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During gaming, the computer runs very hot, with loud fan, and is regularly power limited due to high CPU temp. This PC requires modification to improve thermals if you want to get the full performance out of it. At $1600 sale price it is a bargain - but you will need to modify it in all likelihood.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Kmcn,

      I'm sorry to hear that the unit is hot and the fan is loud. What you've experienced was not intentional and this was a random case. It is normal for the desktop, with the same hardware configuration and regardless of the manufacturer, to generate more heat than normal while under heavy load, especially during gaming, WINDOWS Update, and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient airflow for better heat dissipation. While gaming, please ensure no resource-hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Gpu

    Rated 3 out of 5 stars

    RTX 3080

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for RTX 3080 but very noisy procesor fan.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear that your processor fan is very noisy. This must be frustrating to you, did you encounter this issue from out of the box? Does this happen during full load or even on idle? Have you tried to reset the BIOS? I'm happy to look into this matter with you, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great rig for the price!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading some troubling reviews and not being a super techy person myself, I followed through with the purchases, expecting the system to overheat as mentioned by previous reviews. Two weeks in, I've played Valorant, Counter Strike, Apex, and Warzone and I've had zero issues. I believe that much of the issues might be due to people overclocking, but like I said, I'm no tech wiz and I've had no troubles playing those games on high settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but RAM was loose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one, then it went out of stock. The PC is good, but the RAM was not tight so had to open it up and place it back in correctly. Otherwise, it's got a good graphics card that sells for the price of a whole unit....crazy times...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus rog 3080

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gpu is great, but everything else isn't the best. Sounds like a rocket right after starting the PC. Thermals aren't the worst, but could definitely use some modifcations. Would buy again if the price was the same.

    I would recommend this to a friend
  • Pros mentioned:
    Gpu
    Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    Terrible cooling system

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advantage: unlocked 3080. Disadvantage: terrible cooler system, usually 15 min shutdown one time either play heavy game or mining. It is terrible pc you need change all cooling system if you buy this pc.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear that the unit shutdown while playing heavy games. This is absolutely not the kind of experience we want any of our customers to have. Have you updated the BIOS? For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 2 out of 5 stars

    Thermal issues make this a no-go.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this computer, I really did. At face value, the specs are great. It was one of the few ways to get a 3080 quickly. But at the end of the day, the thermal issues were insurmountable. This computer had no intake fans, and only a small outtake in the back. It would need $200 or more in thermal upgrades that are hard to install due to the small form factor to be a "good" build. It would routinely overheat and shut off. I returned it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear that the unit overheats and shuts down. This is absolutely not the kind of experience we want any of our customers to have. Have you updated the BIOS? Please ensure to scan for malware and update all drivers. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    1 out of 3 ok.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent machine but we purchased a total of 3 of these machines. First one is great. No issues. The last 2 were problematic and have since been returned back to BB. The issues were: DOA GPU in one unit and the other kept blue-screening and rebooting. Got tired of trying to fix it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Husband approval

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband love this!! Noticeable difference with his old computer. Now he can. Play his pc game without having to worry about it lagging.

    I would recommend this to a friend
  • Cons mentioned:
    Case

    Rated 5 out of 5 stars

    Solid PC

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid PC all around, the only thing I don't like about it is the case. There isn't much room to add more fans, but good so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice video card

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice pc the video card is what I really wanted and I couldn’t get them on the market as they were back ordered. So I bought this one, for the card mainly.

    I would recommend this to a friend