Customer Ratings & Reviews
- Model:
- G15CE-B11
- |
- SKU:
- 6455824
Customer reviews
Rating 3.7 out of 5 stars with 708 reviews
(708 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality3.6
Rating 3.6 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers value the powerful GPU and excellent performance of the ROG Gaming Desktop, frequently praising its performance and price. However, many customers express concerns regarding the cooling system, citing excessive noise and inadequate cooling as significant drawbacks. The case design also receives mixed reviews.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Cooling
Rated 5 out of 5 stars
Good 3080 combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer just need a better cpu cooler and more case fans
I would recommend this to a friend - Cons mentioned:Noise
Rated 2 out of 5 stars
asus rog
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.well i was happy at first but as i was doing different things a find out that blue tooth is bad i have to be next to pc to get it to work and the other thing it's too noisy i cant even concentrate with the noise
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear valued customer, We appreciate you sharing your feedback on this model as this will aid in any improvements that need to be made. However, if you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. I'll be happy to provide a quick resolution to your case. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support
- Cons mentioned:Cooling
Rated 5 out of 5 stars
decent machine with a hard to find gpu
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.decent machine for a hard to find gpu. Need to upgrade cpu cooler to prevent it from throttling, thus losing fps.
I would recommend this to a friend - Cons mentioned:Cooling
Rated 1 out of 5 stars
Do NOT buy. Especially open box.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had known more about PCs before I purchased; however here’s what I’ve learned. Add like $200-$300 on top of purchase price because you’re gonna need to upgrade the cooling, which is abysmal out the box, which for the price you pay is crazy. If you still want to buy, DO NOT BUY AN OPEN BOX SPECIAL. I made this mistake, and after hundreds more dollars sunk in and hours of troubleshooting, pc is still unusable. My mistake for paying this much for an open box; don’t make the same mistake as me.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Grayson, I definitely understand your disappointment with this product and this is absolutely not the kind of experience we want any of our customers to have. I would like for you to please elaborate on the issues that you're having, please reach out to me directly at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick and solid resolution to your case. Your feedback is very important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support
Rated 1 out of 5 stars
Garbage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pc loves to just shut off randomly while using certain apps. Took it into a pc repair shop and they couldn't figure out the problem. Highly do not recommend this hunk of junk. Avoid anything Best Buy.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .DearBigJuicy,
We regret to learn that you have received the laptop and its randomly shutting down, We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.[Notebook/Desktop/AIO] Troubleshooting - How to fix the auto Shutdown/Restart problem - https://www.asus.com/support/FAQ/1046480// If all steps have been completed, please reach out to us by email at customerloyalty@asus.com . and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2107000501-0133 )Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Rated 3 out of 5 stars
Good value if you put a little work in
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Listen to the other reviews, if you purchase this computer you will need to upgrade the cpu cooler and install a couple of case fans. I couldn't find a place to screw in case fans so I had to pull off the front panel and zip tie them in. Oh well, at least I have a graphics card now.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Throwaway,
We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at cl-adrian@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is N2107020733-0020.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
- Pros mentioned:Performance
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing performance. Yes, the fan is loud, Yes it runs warm, Yes it could use another fan or two, but totally worth the money. Total Rocket Ship
I would recommend this to a friend - Cons mentioned:Cooling
Rated 1 out of 5 stars
Do not buy this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible case design, if you get the 3080, its too big to even fit a 240 radiator for a AIO for the cpu, and will have to buy a new case. The CPU is constantly heat throttled at 100C with stock. Bought a recommended $35 better fan cooler, but still around 85-95C for cpu. This was the most terrible experience I have ever had with a computer. This was my first prebuilt experience and I regret it. I will build my own forever more.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear about the unfortunate experience you're having with the case and the unit overheating. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient airflow for better heat dissipation. While gaming, please ensure no resource-hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
- Cons mentioned:Cooling
Rated 2 out of 5 stars
3080 aaaaand… case sucks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Air,air,air! I could not keep this cpu cool, could not undervolt due to the mobo, added fans all over the case and tried 2 different cpu coolers from noctua. I think a aio would maybe the best bet.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Bobby, We're sorry to hear about the unfortunate experience you're having with the unit. This is absolutely not the kind of experience we want any of our customers to have. We value your feedback and concerns as this will aid in any improvements that need to be made. if the system is above abnormal temperatures it would turn it self off the protection of the components. If you have any further technical concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support
- Cons mentioned:Cooling
Rated 5 out of 5 stars
Good deal for price.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for heavy gaming, I did a little change to the fan system since the fans may be overheating depending for what you do. F
I would recommend this to a friend - Cons mentioned:Noise
Rated 5 out of 5 stars
Wonderful gaming rig
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs extremely well, only bad thing is when the fans ramp up it sounds like a jet engine engaging
I would recommend this to a friend Rated 5 out of 5 stars
Super Computer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer. I use this computer for engineering work. It is very fast, and able to handle multi projects easily. I am able to run 3 monitors. It actually runs much quieter than my last Asus. I highly recommend this computer. Also, it was so easy to transfer old computer files and programs to new one, they made it easy. Great compter that is fast and everything I needed to work.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Best Choice in Best Price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 2 times in last 6 months, it is actual gaming machine and my Son and Nephew loves it
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
great for mining
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.non lhr. getting 102 mh. great for mining. took it out of the case and on to a riser.
I would recommend this to a friend Rated 5 out of 5 stars
Decent Price but bad cooling, upgrade is recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure why people are complaining about cooling. I know the cooling is bad but this is the most decent price 3080 PC in stock and everybody is swarming on it. Overall the tuf 3080, mobo and cpu are definitely worthy of more than 1999.99 in this crazy market. Just buy a case with fans and buy an AIO for 100-150 then it is all good to use. If you don't plan to change anything, Just don't run benchmark applications which will boil the CPU and play ur games. I don't see any issue of using this prebuilt to play games.
I would recommend this to a friend- Cons mentioned:Cooling
Rated 2 out of 5 stars
Temps are awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shut off 3 times to over heating in first day of owning. No intake fans. Sounds like a jet engine. If you could change fans and heat sink without voiding warranty would probably be a decent deal.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear about the disappointment you're having with this model. Based on the issue you described, we would recommend that you reach out to Best Buy support so their team can look into this issue. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Feedback
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good just for some reason when playing games some lower games like Minecraft crash more often than a bigger game like call of duty
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Great gaming PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for gaming! Runs smooth and is fairly quiet for the power.
I would recommend this to a friend - Cons mentioned:Cooling
Rated 5 out of 5 stars
Nice HW...Crappy stock cooling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Add a couple of ID Cooling 15mm slim Argb fans to top and front and temperatures are quickly improved.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Only PC with these SPECS at this Price range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only PC with these SPECS at this Price range. I definitely recommend it if you haven't picked one up with a RTX 3080 inside.
I would recommend this to a friend





