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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 708 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers value the powerful GPU and excellent performance of the ROG Gaming Desktop, frequently praising its performance and price. However, many customers express concerns regarding the cooling system, citing excessive noise and inadequate cooling as significant drawbacks. The case design also receives mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 708 reviews
  • Rated 5 out of 5 stars

    Worth it 100%

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best priced 3080 prebuilt. 3080 is Non LHR confirmed. 90MHs Ez lol. No thermal issues with 3080 itself. Cant speak for the rest of the PC since i pulled the 3080 and the rest is a christmas gift now lol!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Received a borken PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this thing today, and it even won't power up, What a joke.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Elliot,

      We're sorry to hear that you received a broken PC. Please allow us to make your experience with ASUS a better one. Is there a light on the PC? We would recommend that you follow the steps in the FAQ below to resolve this issue. Here's the link: https://www.asus.com/us/support/FAQ/1015583/
      For more information send a tweet or direct message to our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    First gaming pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with my first gaming pc I read so many reviews about over heat problems but so far zero problems I am thinking of changing cases just for a new look.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defect box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the PC two week’s ago and the start button wasn’t working right after two weeks. the button wasn’t working at all so I went to Best Buy to try to resolve the problem they told me that the only warranty I have it’s from Asus and in order for them to fix it for me they will have to charge me additional 85$ for shipping I really don’t understand why Best But make me pay extra for a brand new product that I just got from them that had a small defect this is a product that I purchase two weeks ago and they tried to charge me more for that!!! The employees didn’t really try to help me and they were very rude.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We're sorry to hear that the star button is broken. Rest assured we will have or team look into this issue and have your unit returned to you in a timely manner. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Performance and Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value gaming system and quality parts. Keep in mind, you may need to add an extra intake fan as temperatures can be a bit higher with the high end video cards after an hour or two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daily Driver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good Gaming and daily life use, I would change a couple of thing, but for a starter gamer, works good. I would recommend getting a good monitor and cables like Display port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desktop gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for what you pay for and what you get. I just didn't like that in picture you will see a colorful keyboard and the one that comes with there is nothing like that.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play Pubg, fps can reach to 250+ which is good. But the noise generated from the desktop was too much. Also the sound audio was weird. Bad experience, so disappointed.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Tonyding,




      We do understand your concern about the fan noise.



      It is normal just like any other brand, with the same hardware configuration, for the fan to spin at full-throttle and generates noise louder than normal while the PC is under heavy load especially during gaming and during the initial WINDOWS setup and WINDOWS Update installation. Also, the fan noise will be louder while antivirus software or malware are running continuously in the background. Please make sure the system was not compromised by viruses or malware by doing a full system scan using an internet security software or application. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle and noise will be louder than normal. It does decreases or normalizes once utilization goes down.




      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Working great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great just plug and played, I did upgraded the case and gpu cooling, ran in to some limitations on the MB but can't beat the value for what you're getting in this economy.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    Cant run a simple game like minecraft

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not get this desktop every time i play Minecraft it sounds like a jet engine and then shuts off and thats on vanilla craft not even modded or with ray tracing

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Rich360z,


      We certainly understand your disappointment and the inconvenience this may have caused if the unit will auto-shutdown and the fan is noisy.



      In order to prevent this from occurring, please verify if Windows, BIOS and all drivers are up to date.



      It is normal just like any other brand with the same hardware configuration, for the fan to spin at full-throttle and generates noise louder than normal while the PC is under heavy load like gaming, especially during the initial WINDOWS setup and WINDOWS Update installation. Also, the fan noise will be louder while antivirus software or malware are running continuously in the background. Please ensure the system was not compromised by viruses or malware by doing a full system scan using an internet security software or application. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle and noise will be louder than normal. It does decreases or normalizes once utilization goes down.




      If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 1 out of 5 stars

    Runs hot!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inadequate ventilation on this system. My vram was over 100c when playing elden ring with side panel off...this computer isnt gonna last long and needs to be ported to another case with better fan. Had to return. However, this bundle also includes a useless trend titanium digital software. When you return the computer, they deduct the cost of this ($30) from your return. What a scam. Also 3080 is LHD, without any mention of it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Andrew,

      We're sorry to hear about the unfortunate experience you're having with this model. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient airflow for better heat dissipation. While gaming, please ensure no resource-hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.
      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered Memorial Day sale so couldn’t beat the price for what it is. The exhaust fan is loud. Ended up adding some intake fans after reading reviews

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    Always the Overheat BIOS Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overclocked just downloading the Windows update. CPU cooling is non-existent. Had to return since no time to build my own.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Kikaida295,

      I'm sorry to hear that you return the desktop because it was overheating. Be assured that your situation was an exception, all our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional and this was a random case. If you have any concerns about another model, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this machine! I did swap cases and add a io unit though.. not that I needed too. Just for fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Tuf 3080

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value given the current market. Add some different cooling options, and you have yourself a great system. Like others have said, it's an ASUS Tuf 3080.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been looking into purchasing a new gaming computer, could not have made a better purchase at a great deal.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    voiddddd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sooop bad im really disapointed of this pc cuz looked so good and good price buttt... its so good to be real the computer overheats alot 30 minutes between every shut down

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Juno,

      We appreciate you sharing your feedback on this model. We're sorry to hear about the overhearing issues you're having with this model. There's a possibility that there are background apps and Windows updates causing the unit to perform as it does. What we've observed with the Windows 10 operating system is that once the unit is not being used all background and installed apps including Windows updates will fire up. We would recommend that you check for and install updates. This will cause the unit to run a bit hotter than normal and in turn ramp up the fan speed. We would recommend that the user check for and install all updates for all installed applications. Multiple restarts are recommended to ensure all updates are installed.
      We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
      For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great product if you can find it in stock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the PC. Do not get fooled by the pictures that it includes gaming keyboard and mouse because it include very basic keyboard and mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great deal for next gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the quality of product for the money. Fan is loud and will run hot but it's fast. SSD is Gen 3 fyi. GPU is Asus TUF 3080 10G

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It works great. The only problem was the turn on button did not work after a few day, and I fixed it by myself

    I would recommend this to a friend