Customer Ratings & Reviews
- Model:
- G15CE-B11
- SKU:
- 6455824
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers value the powerful GPU and excellent performance of the ROG Gaming Desktop, frequently praising its performance and price. However, many customers express concerns regarding the cooling system, citing excessive noise and inadequate cooling as significant drawbacks. The case design also receives mixed reviews.
This summary was generated by AI based on customer reviews.
$1750 BRICK
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I GOT A $1750 BRICK. It said "open box excellent condition." Got fast shipping. When it arrived It was locked by "GOAT". Can't bypass it. Totally sucks. Now I have to box it back up and go to my local store just to get help because its not New in Box. One would think that a merchant would verify that an item is ok to sell and in the actual condition stated before they put it up for sale. I hope they fix this tomorrow. I will keep everyone informed. Thanks for your time. (((BUYER BEWARE)))
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mmwaite7400,
We certainly understand your disappointment with the quality of the product you received and the inconvenience this may have caused.
We recommend to take the PC to the nearest BestBuy location for a resolution. If this is an opened box item with another user's personal information still in the hardrive, please perform a PC Reset. For tutorials, please go to: https://www.asus.com/support/FAQ/1013064/.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
ASUS ROG
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Asus-RoG Gaming works perfect for what i want. the RTX 3080 do get really hot during the summer time.
I would recommend this to a friendFideo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing pc súper faster my son loves it he does homework And play online w/ his friends
I would recommend this to a friendGreat for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer with a few tweaks needed, price is a bit high but oh well, can't really find anything low.
I would recommend this to a friend- Cons mentioned:Cooling
Worst Gaming PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All, The PC is garbage. Get overheated fast. Stay away from this trash unit. It is NOT worth it!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this model. We're sorry to hear about the overheating issues. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Overpriced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced in current market rn. Should be around 1500 for it to be considered an alright deal.
I would recommend this to a friendIf you need a 3080, this is it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best option for getting 3080 at a decent price, wish case was bit better, other than that really good
I would recommend this to a friendRog 3080
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect plug and go desktop. I recommend it to everyone !
I would recommend this to a friendvery excellent Gaming PC
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am using it satisfactorily. Satisfied with the price/performance ratio.
I would recommend this to a friend- Cons mentioned:Noise
Loud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too loud for me sounds like it about to take off right in your room lol
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gregrom,
Certainly, we understand your disappointment with the unit and I will be letting the related department know about this concern for continuous improvements to the product line. If you have any technical concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS!
Best Regards,
Jonelle,
ASUS Customer Loyalty US Support
Best purchase for the value
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had any issues with game play. The fans are pretty quiet too.
I would recommend this to a friendExcellent PC
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent build quality, cable management is there, and I was surprised to see a bracket for the gpu even.
I would recommend this to a friendThank you!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the stuff I have to deal with were totally not YOUR issues. The ROG works great!
I would recommend this to a friendCase is horrendous. 1 small fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The insides are great but the case only comes with 1 tiny fan. You could probably add more but best bet is to just transfer everything to a different case.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jay1,
We do understand your concern about the desktop PC fan.
The PC's cooling system was fully-tested and is adequate to dissipate heat efficiently under heavy load.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
ASUS ROG Prebuilt
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only way i could buy a 3080, replaced the gpu into my gaming pc and now use this as htpc, gets the job done.
I would recommend this to a friendGreat work pc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great, good graphics. Very reliable when rendering big graphic files.
I would recommend this to a friendASUS Gaming pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good pre-built gaming pc. Plays everything my son throws at it.
I would recommend this to a friendNice PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The PC Works great. No issues so far. Fast shipping arrived in good shape.
I would recommend this to a friendGreat!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great Pc, I have had no trouble playing anything.
I would recommend this to a friendgaming pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this was a product that i purchased and if people would like to purchase why not
I would recommend this to a friend