Customer Ratings & Reviews
- Model:
- G15CE-B11
- SKU:
- 6455824
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers value the powerful GPU and excellent performance of the ROG Gaming Desktop, frequently praising its performance and price. However, many customers express concerns regarding the cooling system, citing excessive noise and inadequate cooling as significant drawbacks. The case design also receives mixed reviews.
This summary was generated by AI based on customer reviews.
nice pc
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well made machine. Worked great right out of the box
I would recommend this to a friendWish to get it again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great deal I don’t understand why they deleted
I would recommend this to a friendRog Desktop RTX 3080
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all in one. good for every thing. no (LHR) I Think
I would recommend this to a friendlove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not as bad as I thought. I would say this is pretty standard.
I would recommend this to a friendSelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good pc……………………………………………………………………………………………………………….
I would recommend this to a friendgreat pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.remove side panel ;) great pc loved it all night long
I would recommend this to a friendRBG looks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice PC. Works great. Less gaming and more mining.
I would recommend this to a friendGreat gaming experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Asus gaming PC is good quality and performance
I would recommend this to a friend- Cons mentioned:Cooling
Hot and disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy it. It comes with a poor cpu cooler. Waste of money :(
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Certainly, we understand your disappointment with the unit getting hot. It is normal for the desktop, with the same hardware configuration and regardless of the manufacturer, to generate more heat than normal while under heavy load especially during gaming, WINDOWS Update, and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient airflow for better heat dissipation. While gaming, please ensure no resource-hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down. If you have any other concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Great gaming pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant beat the products price and has really good pros.
I would recommend this to a friendgraphics
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we expected ............................
I would recommend this to a friendGreat computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! No issues. Computer is not too loud.
I would recommend this to a friendAwesome machine!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine! Great build quality and great specs!
I would recommend this to a friendBad handling of my product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The box arrived like it had been down the famous Cooper's Hill Cheese-Rolling, with the "security seal" open and unsecure. The keyboard was pretty busted up and there's a crack in it, but what can I do... need to get work done!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear BobbyH,
We certainly understand your disappointment with the quality of the product you received and the inconvenience this may have caused you.
Normally, shipping related issues are resolved by the seller if a damaged item was delivered to you.
If you need further assistance, please let me know and I will be more than happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
WORST PC
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don’t buy this. After a little over a year my pc won’t boot. I’ve brought it to a repair store where we tried a new mother board and cpu. No damage from dropping it or anything. Can’t believe i might ge out 2k after only a year and a half of use
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear ZacharyS,
We sincerely apologize for the power issue you have been experiencing with this desktop PC. For future reference please refer to the FAQ linked below to troubleshoot the issue. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2107000501-0129" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
[Motherboard] Troubleshooting - No Power/No Boot/No Display: https://www.asus.com/support/FAQ/1042632/
Cooler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me be honest with everybody, ive bought the pc in offert , for mi was good deal, but i need to know the cooler system isn't enough because your chip set works over 100 degrees, eventually it'll be damaged
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Alex,
Thank you for shring your feedback on this model. We're osrry to hear about the unfortunate experience you're having with the cooler on this model. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient airflow for better heat dissipation. While gaming, please ensure no resource-hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
nice system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this system runs great for a 11th gen PC and the graphics are sweet
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for the feedback, we are happy to know that the performance suits your needs. If you have any technical concerns that reflect a 2 star, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Machine dies after 2 months..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in March 10th as of may 3rd the machine has stopped working.. i don’t recommend making this purchase.. I’ve held of on making any modifications to the system just for this reason..the machine I built that’s from 2013 has our last this..ASUS do better…
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TheAlmightySquirt,
We're sorry to hear that this unit stopped working. Can you please provide us with more details on the issues you're having with the unit? We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
DOA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having owned 2 asus rog laptops, I thought the PC would be great as well. It came DOA. I plugged it in and turned it on, but got nothing. No light on the MB nothing. Either the PSU is dead or the MB. I returned it. I was very disappointed in this purchase.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Certainly, we understand your disappointment with the desktop and how you had to return it. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. If you have any concerns about purchasing another, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
PC Broke Due to unknown reasons
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this PC in July 2021. I dropped off my PC to geek squad last Sunday and they are having a hard time figuring out the issue. I need a new MOBO, SSD, CPU. It’s only been a year.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Matt,
It's unfortunate to hear that you are having issues with your PC. This is not the quality of service expected from ASUS. We do value our customers and take negative customer service experience very seriously. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Can you please reach out to us with your case number so we can do some investigation into this issue? We would love to have your issues resolved in a timely manner.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2107000501-0118) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support