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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 398 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the ROG Gaming Desktop's amazing performance, speed, and quiet operation. Many appreciate the ample RAM and sleek design, considering it a great value for the price. Some find the storage space insufficient and the case size large. A few have reported issues with the functionality of the HDMI outputs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 398 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the price. If I had the skill to build a PC myself I would've, but 1, too expensive and 2, not knowledged enough. For a quick grab PC this thing runs great, would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great comp

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent no issues plays games and stuff watch video

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming rig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered and worked perfectly on day one. I am not interested in the rbg stuff - the computers I have built didn't have any. But that is very minor in my opinion. I ran benchmarks on it and it performed well. Very happy with this unit - Asus hardware has always performed well for me and this is no exception.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PC

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pc is the best. I love it. I can run every single game in ultra quality. It gives me a bunch of fps. It is the goat. Super cute. Runs smooth. Definitely recommend buying it. Great for the price. Takes WiFi. I use it mostly for gaming but also for school, work, etc.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Open Box Warning.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer but purchased open box in GOOD CONDITION. Not what I expected. First, no box just wrapped in shrink wrap. Second, tremendous amount of dust in the computer. Looks like it was used for way more than 30 days. Should be sold as used, refurbished and not open box. Open Box Condition was misleading and unacceptable. Returning

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Logitech1258585,

      Thank you for sharing your feedback regarding the ASUS G16CHR Gaming Desktop PC. We sincerely apologize for the condition of the product and any inconvenience this has caused. While Best Buy manages Open Box sales directly, we will ensure your comments are passed along to the appropriate teams for internal review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2408029738-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We plugged it in and had some difficulties figuring out the the display only works with HDMI connections at grafics card and not at HDMI at computer chasis. :-) but got it going turned on, very quiet, fast downloads, and grafics resolution is great. Definitely 2thumps up. Love it.:-)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's not bad, and it looks handsome, and it performs well, and the brand is good too

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great system, however…

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This ASUS rig is fantastic for gaming and streaming with good specs to back it up. If you’re not planning on doing 4K PC gaming (which im not), the 4060 ti and the i7-14700F work wonderfully well for anyone not trying to drop an arm and a leg for a top end GPU and CPU. However, there is one issue I have. The Best Buy description of this system is wrong in a couple of areas. The system only has ONE Terabyte of storage, NOT two. Also, in the product specifications, it’ll tell you that the CPU is liquid cooled, it is not. All the thermals are air, no part of this PC is liquid cooled. Which is fine for me but maybe not for someone that THINKS they’re getting or WANTS a liquid cooled CPU, but doesn’t actually get it. Look up the model number on ASUS’s website or google for the real specs on this system. Other than that, fantastic system, very quite and runs like a dream!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Performance

    Rated 5 out of 5 stars

    Runs fast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great, fast and very very quiet........... ..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    very worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything I've thrown at this pc it's done very well. It's very quiet. It's also lighter than my old pc. It's handling graphics on high setting perfectly. I am glad I bought this Asus over the one I had been looking at by a different maker. I've been a long time Alienware user and I am finding this Asus to be superior in many ways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely excellent purchase!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awesome surprise purchase for my boys who were getting into online gaming. It has exceeded expectations in performance. Coupled with the Acer 31.5 curved monitor, their gaming stepped up a level. We're looking to add an additional unit to our house for multiple player online. Couple this with your VR headset and the flight simulators just got bumped up a notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smooth and plays all the games I’ve been waiting to play

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Gaming computer w/ high end gfx card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for the holidays. He's a teenager & put it together himself. But best of all - he loves it! He knew the spec's he wanted for a great gaming machine & this is living up to his expectations so very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gamer's delight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been totally amazed at the game play of diablo 4. My previous machine fit the requirements for the game but it was slow and choppy. This machine is smooth and the details are crazy. I highly recommend this machine for any gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    The best deal in gaming boxes right now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ASUS desktop is simply the best in many areas; It is whisper, compact and fits neatly under my desk. Super fast with the 8GB of RAM on the graphics card More than enough memory for my needs. I can't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sexiest PreBuilt PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and sleek, very worth the price. Really good build quality as well, satisfied with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W IN THE CHAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve own this for 1 year and it has been doing good so far nothing is wrong and I hope you gamers out should there give it a try

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent machine!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs my games smoothly, quietly, and reliably. Delighted with this purchase. In fact, it's the second one I've bought, after buying the first one for my wife!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG Standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a prebuilt PC you can't really go wrong with ROG.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ASUS Gaming Pc Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming computer I have ever had. Will run any game I want on 4K and handles whatever I throw at it.

    I would recommend this to a friend